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Vonage Communications APIs Reviews & Product Details - Page 11

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Peter v.
PV
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The verify api is really good as it takes the hassle out of managing an sms verification system. You only pay if a user successfully authenticates. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I wish their JavaScript api had typescript definitions Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

And sending and phone number authentication Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmo is so simple to manage and configure. None of the other SIP providers I've tried comes close. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I haven't found anything I dislike, but my usage has been limited to specific testing scenarios so far. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Give it a try. There are many SIP providers out there, and Nexmo is among the best. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Testing a possible switch for POTS phone lines with our ancient NEC phone system to a VoIP PBX with a SIP trunk provider. Review collected by and hosted on G2.com.

BD
Vice President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

We were able to create links so our customers could communicate with our employees securely without divulging their personal numbers. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

We have been unable to create a single solution for all communication platforms. So each mode has to have it's own (i.e. email, sms, voice) Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo has many tools available to integrate communications into your in house applications. We are using SMS and voice and have had numerous compliments on the service. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Customers and Employees can connect without revealing personal numbers which could have consequences. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

We engaged with Nexmo to add an important SMS capability to our health application. During the early engagement, we were immediately connected with people with the right technical know-how to ensure our project would start on the right track. I would recommend their services and product to anyone with application integration needs. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Although there is good documentation for Nexmo's international support, I think this could be displayed more prominently during the sign-up and demo process.

Particularly, per-country recommendations for use of virtual numbers vs. shortcodes etc would be useful. Supply best practice information - not just what is supported. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Custom two factor authentication, with OTP delivered via SMS Review collected by and hosted on G2.com.

Verified User in Market Research
IM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

As of today, it remains as one of the most competitive video platforms out there. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

More than often support has taken a lot of time to reply when outages have happened. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Explore all the options the product has from the start. It can definitely help in the future when you have some things already done on the foundation. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

It provides the tools that we need to deliver part of our service. Review collected by and hosted on G2.com.

TN
Lead Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

The ease and simplicity of integration. We use Nexmo serverside and bridge in from various custom software builds. It takes literally minutes to bridge your code to Nexmo for SMS for reliable applications. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Reporting could still be better. It's difficult to manage multiple client accounts without creating new accounts for each one of them. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Nexmo has made it simple to interact with SMS to create 2 step authentications, interactive AI text agents, members text clubs, and more in minutes. The time saved alone has been worth it. We have a project we just started to design which will be the first to use voice services. I am looking forward to using nexmo for this as well. Review collected by and hosted on G2.com.

RICHARD WILSON V.
RV
Director de Operaciones
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
(Original )Information
What do you like best about Vonage Communications APIs?

What is reliable, efficient, and allows us to have control over users and their consumption. Their technical support is efficient and timely. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Nothing, we are very satisfied with the service, we have obtained more than we initially thought possible. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo is a product that works well and indeed!! It is stable, reliable, and its APIs are very easy to integrate. The technical support is careful, committed, and responsible, allowing you to incorporate and make the most of all the advanced digital communication features that the platform allows. We recommend it in a very special way. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Connectivity from fixed and mobile devices, sending voice calls and text messaging, connected to our cloud. Review collected by and hosted on G2.com.

LAUREN M.
LM
Official Member
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmo is fairly easy to use and my developers overseas recommended it. It's very cost effective as well. I hadn't heard of this platform but was pleasantly surprised when I learned that Nexmo is part of Vonage, which is a very well-known telecom brand. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

My developers were overseas and there were a few challenges in testing Nexmo in their country vs. in the United States. Eventually they figured it out. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

I'm not the developer, but make sure that your developer understands how to use the system and how you plan on utilizing the service. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We were creating an automated text for a digital product and the service worked well once we figured out the initial glitch. Review collected by and hosted on G2.com.

RV
VP Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

A very clear offering. Good sample code. A very diverse offering. The reporting is solid and allows to pin point where it's being used and not Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

There is absolutely nothing to dislike with the API or offerings Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nexmo's offering is solid and well designed Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We use extensively for all notifications within our ERP solution. It's used for maintenance alerts, customer pickups, omni channel notifications. Used everywhere where it makes sense to send a text message Review collected by and hosted on G2.com.

Jeffrey G.
JG
Director of Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Dashboard and API are brilliant - especially love being able to trigger my renewal from Telegram via our Bots as well as retrieve our current balance as we have a very chat-centric team Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

A few gotchas in terms of unreachable numbers (local premium number etc) when calling airlines & hotels - need to failback to expensive mobile Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Reliable SMS and SIP trunk - one less variable to think about during our projects. Review collected by and hosted on G2.com.