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Vonage Communications APIs Reviews & Product Details - Page 10

Vonage Communications APIs Overview

What is Vonage Communications APIs?

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build best-in-class communications solutions at scale. Our global platform, comprehensive suite of communications channels, and expert support help you move quickly to offer your customers the most helpful experience possible. Our APIs connect you to Vonage’s Tier 1 network as well as more than 1,600 telecommunications networks around the world for the best quality and scalability in the market. For developers, the Vonage API platform provides a comprehensive set of tools and resources to get started quickly and build applications easily. Managing your Vonage API account is just as easy. You can use the simple but powerful Vonage API Dashboard or manage your account directly through an API.

Vonage Communications APIs Details
Product Website
Languages Supported
Arabic, Bengali, Catalan, Czech, Welsh, Danish, German, English, Basque, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Icelandic, Italian, Japanese, Korean, Malayalam, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more.

How do you position yourself against your competitors?

The Vonage API platform offers global reach, delivering high-quality video, messaging, and voice with its own Vonage network in the USA and close partnerships with tier 1 carriers globally. Built for startups to enterprises, Vonage offers Enterprise Service packages and is backed by our Developer Relations program and documentation, which have won multiple community awards for enabling developers to quickly onboard and start building their applications.


Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,230 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
Description

We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform. Vonage was founded in
001 and became a wholly-owned subsidiary of Ericsson in
0

. Vonage is headquartered in Holmdel, New Jersey.


Bob S.
BS
Overview Provided by:

Recent Vonage Communications APIs Reviews

Sean L.
SL
Sean L.Small-Business (50 or fewer emp.)
2.0 out of 5
"Not Bad Not Great"
We liked their develop[er friendly features and their variety of numbers. Their documentation is also really rarely good. Its just a shame they ca...
Buia Y.
BY
Buia Y.Small-Business (50 or fewer emp.)
4.5 out of 5
"We use SMS API for event promotion (every quarter), and always delivered"
I personally like the ease of use. The interface is really up to date and intuitive, therefore the set up process was fast and easy, even the first...
Arnae C.
AC
Arnae C.Mid-Market (51-1000 emp.)
3.5 out of 5
"Great Phone Service System"
I like the functions of being able to screen share when I am dialing a colleague, I do like the smooth feature of the online video conferencing how...
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387 Vonage Communications APIs Reviews

4.2 out of 5
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387 Vonage Communications APIs Reviews
4.2 out of 5
387 Vonage Communications APIs Reviews
4.2 out of 5

Vonage Communications APIs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Vonage Communications APIsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ernesto C.
EC
Co-Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

We love simplicity on an API and libraries on our preferred language: Javascript. Nexmo simple works and is reliable for SMS in and out. We use in on our startup and give us a 100% deliverability confidence. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Is not the cheapest solution and they should review their volume pricing discount. In Spain you can find local cheaper providers but still I prefer Nexmo's reliability. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Try it and you will love it. Simple API and you can personalise sender ID on SMS on real time via API that is cool. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We use it to verify customers phones and also to send internal and external personalised notifications via SMS. Review collected by and hosted on G2.com.

Alexandre S.
AS
VR/AR/XR Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Easy integration to our CRM and competitive communication cost.. We've been able to use Nexmo in conjunction with others tools to create different calls scenario that matched our need. Support is also helpful and answer quickly. Integration took less then a week to go from testing to production with the help from the support. No complains about the quality of the calls, this is a huge improvement after trying many competitors where there was many issues like delays and echo during the calls. The number of calls per seconds is high enough so we do not have to worry about loads issues. Auto-recharge of credits is great so we do not have to worry about recharging and blocking our customers. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Logs searching and statistics could be improved. It's also lacking real time viewing and calls monitoring. The WebRTC API is not yet available on a stable release so we had to use an external solution, but it should be released within months. The invoice system only allow to receive invoice by mail instead of being directly available on the account. A monthly invoice could also be useful instead of having one invoce for every recharge. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Do not hesitate to contact the support if you need any help, they're really helpful ! Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We needed a way for our customer to make calls for marketing purposes. Using Nexmo, we've been able to add click-to-call features into our web plateform, enabling outgoing calls for our customers using WebRTC and mobile. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Nexmo(Tokbox) has great video API's for live streaming or recording sessions. It has easy to use API's and debug tools. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Pricing packages are complicated for advanced features and cannot be purchased seperately some of advanced addons. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Nice video APIs and easy to use. But you should check pricing packages and required addons carefully before purchasing, they may be not included in your package and not available for seperate purchasing. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are using Nexmo(Tokbox) for all of our video streaming and video recording applications, it really helps to complete these tasks without maintaining a seperate infrastructre for this. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Vonage Communications APIs?

It is great to be able to get our SMS messages out rapidly and to view reports on delivery by day, week, month. It is great to use this for QC'ing our SMS efforts and for reporting. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

I don't have anything I dislike about Nexmo. It does what it needs to do and we have very good support from the team there. They are responsive and they have our best interests in mind. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Have a technical/implementation partner to help you with setup and with testing and with ongoing support. Make sure you are honoring your Customers' SMS preferences and the flow of SMS in the application and make sure to check in on the reports regularly especially during a large send. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We are using Nexmo for our outbound SMS campaigns. We have seen greater speed, outreach and response than ever before. Review collected by and hosted on G2.com.

Dott. Andrea Leandro l.
DL
Proprietario
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Vonage Communications APIs?

Simple way to obtain voice and sms numbers to handle in many programming languages Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Not too simple to start with (for me) , now i’m able to use many funcions , and i’m studying for the remaining... Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Very good sustem, need good programming skill to interface Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I’m now able to interface phone numbers with my Python scripts, linking a web addtess with calling or sms funtions! Review collected by and hosted on G2.com.

MW
Platform Evangelist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

I like that it can deliver SMS pretty much anywhere through rented numbers. While this is fantastic for us with our employees, I suppose it wouldn't be very appreciated from a spammer. It's just too good.

This review is my own opinion, and does not represent the view of IBM or its affiliates. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

We used to be able to contract with Telerivet through Nexmo, but no longer. That was nice, because Telerivet offers a great UI for the Nexmo APIs. Review collected by and hosted on G2.com.

Recommendations to others considering Vonage Communications APIs:

Get Telerivet if you don't already have a UI Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

We use SMS messages for essential updates to our employees. Review collected by and hosted on G2.com.

Ukaza P.
UP
Software Engineer
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Easy integration. The web API is quite simple so I don't have difficulty integrating the verify to my app. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Intermittent verification SMS. Sometimes it takes so long to receive, sometimes it simply never arrived. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

Verifying the user's phone numbers. It's cost effective and quicker than implementing in-house phone number verification. Review collected by and hosted on G2.com.

Cécile C.
CC
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Vonage Communications APIs?

In France, I looked for tools such as those delivered by Nexmo but I did not find anything so qualitative. I had questions about the use and the help desk was always very responsive and found solutions to all my questions. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

you have to be a computer scientist at heart to use the solutions. But if it is not, telerivet the partner allows to use very easily the solution without having to be computer scientist. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I use it to do dynamic polls by SMS and call out by svi. I can now offer new tools to my clients Review collected by and hosted on G2.com.

AC
Mr
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

The fact that it just worked . . I’ve worked with so many systems that claimed “just to work” but so many don’t. Be more worked the first time I tried it . . and I’ve never had a problem! Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

Not a lot . . possibly some more analysis and breakdown of sending (eg how many single/multiple messages) but that’s it! Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

I use Nedim to send SMS Appointment Reminder messages to clients with appointments. This saves the business money in lost revenue. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Vonage Communications APIs?

Used for more than 3 years. The support service is great. For the inbound sms with a cost starting from last few months, it will be better if the notice can be made earlier, so such new changes and policies. Still waiting for a chance to try the WhatsApp API. Review collected by and hosted on G2.com.

What do you dislike about Vonage Communications APIs?

It will be better if the dashboard can generate report in different formats with increasing the upper limit of the number of records. Review collected by and hosted on G2.com.

What problems is Vonage Communications APIs solving and how is that benefiting you?

The service uptime is great. Review collected by and hosted on G2.com.