Volusion Reviews & Product Details - Page 6

If could start all over again, I would have invested in their professional services of custom design and SEO from the beginning. The money we have invested in the last year has been totally paid back and our site is generating profit for us on a daily basis. FYI, we do not generate a lot of monthly shopping cart business, as our customers require more customer service; so most call in or fill-out a Request For Info web form. We do generate 4 to 5 sales per week directly from our Volusion site and SEO efforts. Review collected by and hosted on G2.com.

The business problem we solve, is providing a high level of photo ID badge knowledge to a B2B consumer base that does not know what they need when they start looking for an identity solution. Our Volusion website allows our sales and customer service team walk our customers through over the phone the technical process of selecting a solution that is best for their needs and budget. That could be allowing eXpress badging to print their badges for them using our "We Print" service, or procuring and managing their own In-House Badging systems using our "You Print" product line. Review collected by and hosted on G2.com.

I would look for a platform that is truly 1) mobile, 2) responsive design, 3) innovating as a company. Review collected by and hosted on G2.com.

In 2005 it was cutting edge and brought great new features to sell online. It has been quite reliable. However the company has put profits ahead of customers and no longer innovates. They are quite out of touch with their customers now. It has been largely tire kicking, surface changes since 2010 and very little real, useful advances in functionality. Basic flaws reported 5 years ago are still there. Yes, we continue to be successful, but clearly inhibited from faster, greater results in specific ways. Volusion has been more focused on creating the most fun and quirky work place for it's staff, rather than ensuring it is focused on the needs of its customers. I have compared most other platforms in detail and they are better in a multitude of ways. We have just been able to figure out the quirks of Volusion and add a patchwork of tools to compensate for its deficiencies. For example, we use an outside CRM (Groove) even though Volusion offers a CRM. We use an outside email tool (Listrak) even though they have newsletter system built in. I know many small business owners, and referred many to Volusion until 2009 when ethically I could do so no longer. When my last company leaves Volusion platform some day I will say it was 50% because they lost focus on improving the product, and 50% because they treated us badly as a customer - multiple times. One time it took me 7-8 hours of my time, much stress and headache to finally convince Volusion reps that they had miss-billed me one month for $8,200 instead of the roughly $700 or so it should have been. Imagine receiving a bill that large and being told repeatedly that it's legitimate. I had to pull out the bandwidth logs and find where a decimal was placed in the wrong place by their billing department. That's just one example. I could go on.

Although I do not want to, I will say thanks Volusion because you are powering one of our companies still. But please do not shut down my $1M plus store again for my making an honest public review such as this.

Many others have had an excrutiating experience with Volusion so far as well. Despite this, myself and many of those people would be willing to start recommending the product if they happen, just HAPPEN to figure out that innovation, their customer, and under promising, over performing is the way to earn trust and respect. I'm afraid they lost their talent base however, and it would take a change of leadership and staffing to change the company. Review collected by and hosted on G2.com.

Good for starter Review collected by and hosted on G2.com.

Using it for last two years,good for basic website,ebay amazon integration plan is expensive with basic facility,google feed is also not available Review collected by and hosted on G2.com.

I would recommend doing your due diligence before making your final decision. Evaluate and outline your ecommerce needs and match them with the available ecommerce platforms on the market. Therefore, depending on the size of your company and amount of products you sell, you will really want to understand the cost of implementation and the possibility of migrating to a new ecommerce platform in the future. Review collected by and hosted on G2.com.

Ecommerce platform that has the ability to handle a large number of SKUs.

Ability to add/upload images quickly and easily.

Ability to embed video into product pages. Review collected by and hosted on G2.com.

They are working to release more API functionality, as well as developing some new template features. If you're primary source of traffic is mobile, you might want to hold off, or pursue other options. Review collected by and hosted on G2.com.

We have grown well with Volusion. They have provided the right support to answer the questions we have, and we will continue to work with them when or until we outgrow the system. The cost is pretty hard to pass up, and with some of the back-end customization options, it is a pretty solid system. But don't expect too many flashy features. There are many 3rd party integrations if you have other needs that aren't being met by Volusion. There are many to choose from and the costs are also reasonable. The API is tricky to work with, so make sure you have a good developer on-hand. Review collected by and hosted on G2.com.

We have saved a lot of time with the Volusion platform, because everything you need to run a website is offered under one roof. Before we had to manage several vendors to create the basic infrastructure of running an commerce site, which might not have been very cost effective in the long run. Now we are in control of our own SEO structure, have streamlined the CMS and ordering processes, and have knowledgable tech support a phone call away. I've had some bad experiences dealing with incompetent web designers and managers, so being in control of the back end and having a site I actually like is fantastic. Setting up the site required a lot of time and workarounds for the platform to work for us, but it was all worth it in the end. Review collected by and hosted on G2.com.

If you are considering using Volusion because of their many integrations and they are easy to set up, you may want to take the extra time to shop around. Volusion will get you up and running quickly and wow you with the service out of the gate while you have the basic questions. Anything outside the basic and the roadblocks start going up. I urge you to reach out to their partners and tell them you are looking at a platform and get their opinions. Most of them will not recommend Volusion because they are so hard to fully integrate with. Review collected by and hosted on G2.com.

The business problem I solved was starting my site. Beyond that, I have created more problems than solved using the platform. I have had to use many 3rd party fixes in order to actually make the site operate as I need. Review collected by and hosted on G2.com.

Overall Volusion is an excellent ecommerce platform which is easy to implement and use. I built our page with one of their premium templates which I found very easy to modify to reflect our business. Review collected by and hosted on G2.com.

We needed to have a more robust ecommerce platform for our online store. We found with Volusion. Review collected by and hosted on G2.com.

Do your research between Volusion, Joomla, and Wordpress first before deciding which is best for your site. Review collected by and hosted on G2.com.

The problems were how information was presented in the platform and what really showed up on the website. Adding new products and photos was time consuming. I didn't find any benefits as we moved our e-commerce website to Joomla. Review collected by and hosted on G2.com.

solid platform, good technical support Review collected by and hosted on G2.com.

The Volusion platform makes it possible for us to do both regular retail sales on our site and process wholesale dropship orders for our internet partners that feature our products. Review collected by and hosted on G2.com.