Volusion Features
What are the features of Volusion?
Merchandising/Marketing
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- SEO
Product Catalog
- Content Management
- Product Search and Filtering
Order Process
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
Platform
- Customization
- User Management
- Performance and Reliability
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Technology Glossary Features
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Volusion Categories on G2
Filter for Features
Merchandising/Marketing
Storefront Design Tools | Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience This feature was mentioned in 37 Volusion reviews. | 65% (Based on 37 reviews) | |
Product Visualization | Ability to display and manage photos, 3D views, videos etc for each product 38 reviewers of Volusion have provided feedback on this feature. | 69% (Based on 38 reviews) | |
Recommendations / Personalization | As reported in 39 Volusion reviews. Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | 59% (Based on 39 reviews) | |
Promotions and Discounts | Based on 37 Volusion reviews. Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 64% (Based on 37 reviews) | |
Shopping Cart Abandonment | Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. 34 reviewers of Volusion have provided feedback on this feature. | 52% (Based on 34 reviews) | |
Product Reviews | Based on 31 Volusion reviews. Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | 63% (Based on 31 reviews) | |
SEO | Provides tools to drive traffic to pages via organic search This feature was mentioned in 37 Volusion reviews. | 76% (Based on 37 reviews) |
Product Catalog
Content Management | Ability to add/update products, product pricing, product information and other content included on eCommerce site. This feature was mentioned in 38 Volusion reviews. | 74% (Based on 38 reviews) | |
Product Configuration | Based on 35 Volusion reviews. Ability to all users select options to configure the product or select product options. For example, color, size, etc. | 71% (Based on 35 reviews) | |
Product Search and Filtering | Based on 36 Volusion reviews. Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 66% (Based on 36 reviews) | |
Intangible Products | See feature definition | As reported in 16 Volusion reviews. Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 69% (Based on 16 reviews) |
Order Process
Checkout Process | See feature definition | Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. This feature was mentioned in 37 Volusion reviews. | 73% (Based on 37 reviews) |
Shipping Options | Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. 37 reviewers of Volusion have provided feedback on this feature. | 73% (Based on 37 reviews) | |
Tax Display and Processing | Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. This feature was mentioned in 39 Volusion reviews. | 76% (Based on 39 reviews) | |
Payment Processing | Based on 40 Volusion reviews. Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 74% (Based on 40 reviews) | |
Order Management | As reported in 38 Volusion reviews. Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 75% (Based on 38 reviews) | |
Returns / Refunds | As reported in 31 Volusion reviews. Functionality to allow users to process returns/refunds either via self service or contacting customer service. | 64% (Based on 31 reviews) | |
Inventory Management | Displays inventory levels of products in real time. Displays inventory by location if required. 31 reviewers of Volusion have provided feedback on this feature. | 67% (Based on 31 reviews) | |
Multi-Channel Fulfillment | Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. This feature was mentioned in 23 Volusion reviews. | 50% (Based on 23 reviews) |
Multi-Channel Support
Omnichannel | As reported in 31 Volusion reviews. Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 62% (Based on 31 reviews) | |
Mobile | Features that enable customers to easily to shop for products using a mobile device. 31 reviewers of Volusion have provided feedback on this feature. | 58% (Based on 31 reviews) | |
Social Commerce | Based on 26 Volusion reviews. Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 56% (Based on 26 reviews) | |
Customer Service | Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. This feature was mentioned in 29 Volusion reviews. | 61% (Based on 29 reviews) | |
Store Locator | Enable customers to locate and navigate to physical locations by zip code, city or GPS 18 reviewers of Volusion have provided feedback on this feature. | 64% (Based on 18 reviews) | |
3rd-Party Store Integration | Based on 19 Volusion reviews. Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels | 52% (Based on 19 reviews) | |
B2B | Based on 19 Volusion reviews. Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 49% (Based on 19 reviews) |
Platform
APIs | Based on 26 Volusion reviews. System provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 53% (Based on 26 reviews) | |
Customization | Based on 36 Volusion reviews. Product provides tools to customize web store front, business process, etc. to meet unique business needs. | 59% (Based on 36 reviews) | |
Integrations to Add-on Tools | Based on 27 Volusion reviews. Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 58% (Based on 27 reviews) | |
User Management | Enables customers to update their own user information, settings and preferences. 35 reviewers of Volusion have provided feedback on this feature. | 74% (Based on 35 reviews) | |
Reporting / Analytics | Provides standard and ad-hoc reporting ability to meet business requirements This feature was mentioned in 33 Volusion reviews. | 63% (Based on 33 reviews) | |
Security | Software provides appropriate tools and certifications to protect against fraud and malicious attacks This feature was mentioned in 34 Volusion reviews. | 79% (Based on 34 reviews) | |
Admin Access Rights | Based on 33 Volusion reviews. Provides ability to control editing rights by product category, geography etc. | 79% (Based on 33 reviews) | |
Test-to-Product Migration | As reported in 20 Volusion reviews. Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 69% (Based on 20 reviews) | |
Internationalization | As reported in 19 Volusion reviews. Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 65% (Based on 19 reviews) | |
Cross Browser Support | Based on 34 Volusion reviews. Enables store or site to provide the same user experience in all browsers and browser versions. | 71% (Based on 34 reviews) | |
Performance and Reliability | Based on 37 Volusion reviews. Software performs well and runs with minimal unscheduled downtime | 77% (Based on 37 reviews) |
Headless Commerce
Decoupling | Ability to disconnect the front office from the back office of an e-commerce platform | Not enough data | |
REST APIs | Provide APIs that allow for interaction with RESTful web services | Not enough data | |
Data Orchestration | Capture and manage data from multiple sources and syncronize it with the front end and back end | Not enough data | |
Customization | Allows developers to customize the platform using multiple programming languages | Not enough data | |
Extensibility | Include prebuilt integrations with multiple systems such as ERP and CRM | Not enough data |