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Volopay Reviews & Product Details

Mayank C.
MC
Manager of Operations- Paid Media
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

Multiple features

Easy to use

Cashback

Virtual card management

Expenses management

Excellent Customer support Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Not able to track transaction details of each virtual card Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

My major usage is of virtual cards and till now it has been quite good to use Review collected by and hosted on G2.com.

Volopay Overview

What is Volopay?

Volopay is a financial solution provider that offers corporate cards, automated expense management, and accounting integrations that streamline financial operations, helping businesses save time and money while elevating the role of their finance teams. We are obsessed with empowering finance teams, transforming them from simple bookkeepers into strategic assets within organizations. Aspiring to drive change across the APAC region, we aim to become the go-to financial partner for businesses seeking growth and efficiency.

Volopay Details
Languages Supported
English
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Product Description

Volopay combines approvals, corporate cards, bill payments, expense reimbursements and accounting automation into one single platform.


Seller Details
Seller
Volopay
Year Founded
2020
HQ Location
Singapore
Twitter
@volopay
271 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®

Pallavi V.
PV
Overview Provided by:

Recent Volopay Reviews

Kapil B.
KB
Kapil B.Mid-Market (51-1000 emp.)
5.0 out of 5
"The best solution for travel needs of my employees"
I've been using VoloPay for nearly two years and have witnessed numerous positive improvements as they continuously upgrade their platform. The use...
Mayank C.
MC
Mayank C.Mid-Market (51-1000 emp.)
4.5 out of 5
"A very handy tool to manage all my finances"
Multiple features Easy to use Cashback Virtual card management Expenses management Excellent Customer support
Insiya S.
IS
Insiya S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Experience"
The Customer Service is awesome and the platform is very user friendly.
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Volopay Media

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94 out of 95 Total Reviews for Volopay

4.3 out of 5
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94 out of 95 Total Reviews for Volopay
4.3 out of 5
94 out of 95 Total Reviews for Volopay
4.3 out of 5

Volopay Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for VolopayQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Richael P.
RP
Internal Control &amp; Admin Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

The customer service is exceptional—always available when I need assistance, no matter the time or complexity of my questions. Their patience and willingness to explain details support me throughout the process. I never feel rushed, and they always take the time to make sure I fully understand the answers to my inquiries.

When introducing the new system, they provided a comprehensive and step-by-step explanation that was easy to follow, even for someone unfamiliar. They broke down the process into manageable parts, addressed potential concerns proactively, and were always ready to clarify any points of confusion. Their dedication to ensuring I am comfortable and informed is greatly appreciated.

This level of attention and care has made a potentially overwhelming experience seamless and stress-free. Customer satisfaction is their top priority. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

As of now, it'll be a no as the answer to here. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

We recently experienced an internal finance transcription error during a transaction. The issue arose when an amount intended to be transferred to the debit account was mistakenly directed to the credit account instead. This discrepancy led to some challenges in tracking and reconciling our financial records.

Volopay played a crucial role in resolving this issue efficiently. Their team helped us identify and locate the missing amount with precision. They provided step-by-step guidance and tools to track the transaction error, ensuring transparency throughout the process. Once the error was identified, they assisted us in converting the mistakenly credited amount back into the debit account.

Their prompt and reliable support not only helped us rectify the issue but also gave us confidence in their system and services. Their expertise and dedication to resolving the problem minimized any potential disruptions and ensured that our financial processes could continue seamlessly. Review collected by and hosted on G2.com.

Abhishek B.
AB
Chief Of Staff &amp; Founding Team Member
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Volopay?

We were looking for a central solution to support the spends on behalf of our customers and volpay has provided the individual cards to transact which are easy to track as well. Customer support is also commendable. Our team almost use it on everyday basis. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

we have been using it for like 2 years now, nothing of that sort with volopay. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

We were looking for a central solution to support the spends on behalf of our customers and volpay has provided the individual cards to transact which are easy to track as well. Customer support is also commendable. Our team almost use it on everyday basis. Review collected by and hosted on G2.com.

Kapil B.
KB
Head - Finance
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

I've been using VoloPay for nearly two years and have witnessed numerous positive improvements as they continuously upgrade their platform. The user interface is sleek and intuitive, and none of my employees have ever encountered any issues with it.

Moreover, the service team's quick responses and prompt resolutions are truly outstanding. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

As of now, the only thing is the manual settlement of bill and I think, they will soon automate it. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

It's inbuilt expense management module really helps our employees. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Volopay?

I've had the pleasure of working with Divyani Paliwal, Senior Customer Success Manager at Volopay, and she has been outstanding. Her attention to detail, proactive communication, and dedication to solving challenges have made a real difference in our experience. Divyani consistently goes above and beyond to ensure our needs are met, and her expertise has been invaluable in helping us maximize the use of Volopay's platform. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Volopay?

While Volopay has been a great platform overall, one area for improvement could be the user interface, which can feel a bit complex at times. Navigating through certain features could be more intuitive. That said, the support from the Volopay team, especially from Divyani Paliwal, has been exceptional, and they've always been quick to assist and address any issues. With their commitment to customer success, I'm confident these improvements will come in time Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Volopay is helping us streamline our expense management and invoice handling processes. By consolidating all our financial transactions into one platform, it has eliminated the need for manual tracking, reduced errors, and saved us a significant amount of time. The ability to track and approve expenses in real-time and manage invoices efficiently has improved our financial transparency and control. Overall, Volopay has simplified our workflows and enhanced our financial management, making it easier to focus on other important areas of the business Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

We utilized their corporate card services. We have had the privilege of collaborating with Nagarjun Prabhuram, Customer Success Manager at Volopay, and he has been exceptional. His meticulousness, proactive communication, and commitment to addressing challenges have significantly enhanced our experience. He was very supportive and patient while resolving our issues. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Initially, we encountered challenges with Uber / Ola transactions. Nevertheless, those were addressed subsequently. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Corporate cards Review collected by and hosted on G2.com.

Insiya S.
IS
Senior Manager Finance
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

The Customer Service is awesome and the platform is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Charges on International Transactions are slightly higher. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

International Transactions. Review collected by and hosted on G2.com.

SB
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Volopay?

To grow your business, it always matters how you manage your Time & Money; that's precisely where Volopay comes into action. Volopay allowed us to Manage and Set proper money-spending rules for our employees. Their Physical cards cards are topnotch, fees are minimum. Virtual cards have 0% fees, no matter how often you use them. Cards can be used almost everywhere. We have found their customer service is excellent. It's extremely easy to use. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

We have not found anything that should be complained about till now; we have been using their service for 2+ years. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Volopay allowed us to set expenses for each of our employees. We don't have to worry about unorganized costs anymore. Review collected by and hosted on G2.com.

Azad S.
AS
General Admin
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Volopay?

I love to shar a feedback about their opration support. They are very supportive Review collected by and hosted on G2.com.

What do you dislike about Volopay?

Nothing has to share as of now thanks volopay Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Volopay is helping us to track and manage our expenses in one way. Review collected by and hosted on G2.com.

Rishika L.
RL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Volopay?

The ease of use and the customer support is excellent. Divyani and her team were always there whenever we faced any hiccups whether in following through or with any discrepancies. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

I liked the old UI and interface better. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

Payment disbursment to a large number of customers and streamlining it. Review collected by and hosted on G2.com.

Sunil Kumar T.
ST
Senior Finance Excecutive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Volopay?

Customer Support - We are getting extreme support from the Volo Pay. Review collected by and hosted on G2.com.

What do you dislike about Volopay?

We have been using Volo Pay for the past six months and have received excellent service. Review collected by and hosted on G2.com.

What problems is Volopay solving and how is that benefiting you?

We chose Volopay because it offered a solution to our instant payment challenges. Review collected by and hosted on G2.com.