VKS Pros and Cons

1. Great customer service that is quick to reply with amazing insight and tips.

2. Constantly being updated with new features that improve various aspects of the software.

3. Web based application that streamlines access on any device with a browser. Review collected by and hosted on G2.com.

The internal slide editor is not robust enough which was explained as a design decision to limit creativity in order to standardize styling for customers who want that. This takes away from customers who wish to have more creative tools at their disposal and are less concerned about standardized styling. Giving the option to toggle styling options on and off would be nice. Review collected by and hosted on G2.com.

1. The customer service at VKS is, without a doubt, the best I have ever had experience with. They are always quick to respond, answer questions, provide support, etc.

2. The software is so easy to use from any position (leadership looking at data, operators interacting with the instructions, quality investigating a non-conformance, and engineering creating the instructions).

3. The price. VKS offers a scalable solution at a reasonable price. Review collected by and hosted on G2.com.

There have been improvement ideas in the past that we have provided, and VKS considers them in their development to help mitigate anything that may be a 'dislike.' Working with a software company that takes customer feedback and implements it is lovely. So honestly, no dislikes from my side. Review collected by and hosted on G2.com.

It enabled our team to share knowledge and expertise in real-time, regardless of their physical location. VKS software can be used to provide remote support to customers, which can improve customer satisfaction and reduce the need for on-site visits. It allows teams to troubleshoot technical issues and share visual instructions, which can reduce the time and cost of repairs and maintenance and improve quality control. The analytics and performance metrics of vks

can be used to identify trends and make data-driven decisions. Review collected by and hosted on G2.com.

Requires learning curve for new users, particularly those who are not familiar with remote collaboration tools or augmented reality technology. Great experience otherwise. Review collected by and hosted on G2.com.

It is good to use for the quality of our work. It is very handy software to use and calculate the work in progress. It also provides features to have quick implementation. Review collected by and hosted on G2.com.

It can be better tool if it support other features of our work. It lags sometime but not very frequent. It user interface needs to be improved. So that it can be more benefacial for us. Review collected by and hosted on G2.com.

VKS simplifies our company work instructions, quality control, and training procedures. One of the significant advantages of VKS is that it allows us to create standard work instructions which are saved in a single location and include helpful visuals like photos, videos, and annotations. Thanks to this, employees followed the correct procedures, leading to better productivity, improved quality, and fewer mistakes and wastage. Review collected by and hosted on G2.com.

VKS has some limitations in some areas that developers could improve.

Some users, for example, found the software too complex to use or needed help adapting it to their specific business needs.

Furthermore, some users encountered technical difficulties while using the software, most notably with translation. Review collected by and hosted on G2.com.

VKS is a very easy-to-use software for work instructions. Very user-friendly and self-explanatory. VKS is a cloud-based system, and changes are saved automatically, and multiple people can work on the same guidebook at once. Review collected by and hosted on G2.com.

There is a lag in when you do it, and most of the features you have to explore about them. I would prefer to have a button that would should what each feature would do Review collected by and hosted on G2.com.

VKS is one of the best software for work instructions, and it is a cloud-based system, so there is nothing to store or save locally. Review collected by and hosted on G2.com.

I would like to see more tips for creating guidebooks. It looks like there are many options while creating work instructions but not having tips are not useful Review collected by and hosted on G2.com.

We are taking the tribal knowledge out of our processes and putting that into a graphics based inspection system for all future employees Review collected by and hosted on G2.com.

The tablet we purchased was not robust enough and should have had a keyboard. Review collected by and hosted on G2.com.

This is very simple and easy to use application for create/edit etc. step by step Work Instructions. Paperless form of work instructions. Also VKS Lite support different types of multimedia such as images, videos, PDF'', gif etc. It can be used on mobile phone, tablet or laptop to see the created Word Instructions.

Another nice feature; two levels of Work Instructions can be created. For experienced technician just critical steps or all full steps if need. This feature is accelerating the process.

This program support so many native languane and automatic translate support. Very useful for global company or have employees from different countries. Review collected by and hosted on G2.com.

One of the best program of this sector. There is no dislike. Review collected by and hosted on G2.com.

VKS Lite is easy to use, helping you to create workflows that every other user can easily understand and implement in theirs. Also visualizing data can improve understanding your products flaws. Review collected by and hosted on G2.com.

Actually there is like nothing you can dislike about this product. Maybe more customization options (like more font typefaces) could be good. Review collected by and hosted on G2.com.