Varicent Pros and Cons

A user-friendly system that helps my job run smoothly. The team at Varicent is easy to get in touch with if any questions, enhancements are needed. Our motto is Varicent reporting is always right! Review collected by and hosted on G2.com.

There is nothing I dislike. They are always putting the customer first and making our job easier with their availability and their knowledge of our business. With presenter adaptive being available to us now, we are super excited for future reports. Review collected by and hosted on G2.com.

Implementing new schemes is relatively simple and straight forward, the user interface is easy to navigate around, and the system is incredibly flexible. The reporting features improve with every update. Support team are knowledgable and responsive, and the CSMs are always on hand when needed. There is a plethora of training material available through their eLearning portal, and a blossoming community portal where admins from different customers can come together and share best practice, ask questions and one-up each other on how they've used features! Review collected by and hosted on G2.com.

Some functionality is a little clunky, eg Role Permissions Review collected by and hosted on G2.com.

For decades we calculated our commissions manually. We have over 485 payments a month on average all with very different structures off different branch locations and products. Varicent has allowed us to track the calculation daily with all of these complicated calculations efficiently and easily. This product has allowed us to vet our calculations easily on a daily, weekly, and monthly basis. This product has completely changed how we do business with regard to incentive pay. Review collected by and hosted on G2.com.

There is nothing I could say at this time that I dislike about the product. Review collected by and hosted on G2.com.

Easy to navigate, scalable, and always improving. Really enjoy the framework of the solution as well as the payee's web portal, it's well thought out. Cuts commission calculation time considerably compared to traditional Excel methods. While the goal for using Varicent was to reduce complexity and unique configuations, it's still easy to add certain customizations. Easy integrations, uploads, and great CS team that answers questions / issues quickly. Easy to build new plans with exisiting components, or adjust rates, etc. Review collected by and hosted on G2.com.

Plan Distribution module could use some updates and wish there was DocuSign integration. Calculations or CRM Data Uploads can be lengthy at times, so need to plan tasks around those actions. Review collected by and hosted on G2.com.

Harrison is very flexible and it has some very innovative tools. Varicent is always improving their product and staying ahead of the competition. Review collected by and hosted on G2.com.

The flexibility of Varicent makes it difficult to get right the first time. We have been successful with our implementation, but we are now going back to fix things we didn't get right and I feel it will be another year before we have a solid foundation. Review collected by and hosted on G2.com.

The flexibility of the system but also the ability to scale both as a system and within the design of building reusable components. This helps us meet the requirements of the business while also being dynamic and quick. Review collected by and hosted on G2.com.

The plan distrbution function is not ideal and has opportunity for improvement. Review collected by and hosted on G2.com.

Enough customization is possible but stuff doesn't become too complex. Continous improvements of the system. Integration with ELT and the upcoming AI features are excuting Review collected by and hosted on G2.com.

Global actions concept can make working on a bigger scale difficult Review collected by and hosted on G2.com.

Over the past 5-6 years, Varicent has demonstrated significant advancements as an incentive compensation management tool. I have notes improvements in efficiency, with reduced processing times and an intuitive interface that simplifies report design.these enhancements contribute to enabling sales representatives to focus more on their sales activities rather than the intricacies of their incentive comp structures. Varicent has established itself as a good entity in its market segment, reflecting its commitment ti user-centric development and performance optimization Review collected by and hosted on G2.com.

I am only a user, not an administrator. Sometimes we are wasting precious time trying to figure out why jobs failed overnight and such, which can be quite troublesome and lead to lack of trust from users, especially during critical times Review collected by and hosted on G2.com.

Varicent is always making updates and improvements to the product. Their product is very flexible to build different programs. They solicit feedback from customers and focus on providing the most impactful improvements. They provide good training and resources. Review collected by and hosted on G2.com.

Not Varicent's fault, but I find it hard to adopt the newer features. We don't have the personnel required to explore the new features and have our own business requirements that take priority over the new features. Review collected by and hosted on G2.com.

The software can be tailored to the specific requirements and design of the business, which imprints the customer satisfaction and trust of the user. Review collected by and hosted on G2.com.

The only drawback I see is the frequent migrations from dev to qa, but I suppose they are needed for testing. Review collected by and hosted on G2.com.