--- title: Varicent Reviews meta_title: 'Varicent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 599 reviews by the users' company size, role or industry to find out how Varicent works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 599 scale: '5' date_modified: '2026-07-19' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Varicent Reviews **Vendor:** Varicent **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 599 ## About Varicent Your revenue system already decides how much you’ll grow. At scale, the real barrier to growth is rarely the sales team. It is the tools they rely on. Most solutions aren't designed for how sales organizations actually work. They manage incentives, quotas, or territories individually but not together. That fragmentation buries high-potential accounts in the wrong territories. It wastes selling hours on deals that don’t move the business forward. And it keeps the organization from adjusting as the market shifts and priorities change. Varicent changes that. Our AI-native platform connects territories, quotas, incentives, and seller insights in one place. Information flows freely across the system, and everything responds together. The result is orchestration: a system built to keep sellers focused on the right opportunities and ready to move when the market does. ## Varicent Pros & Cons **What users like:** - Users value the **flexibility** of Varicent, enabling extensive customization and streamlined calculations for enhanced reporting. (30 reviews) - Users praise the **approachable customer support** of Varicent, valuing their partnership in problem-solving and enhancement efforts. (23 reviews) - Users find Varicent **easy to use** , enabling efficient reporting and management of processes with powerful granularity. (23 reviews) - Users appreciate the **efficiency** of Varicent, enabling automation and clear insights into incentive compensation processes. (17 reviews) - Users find the **reporting features of Varicent** to be powerful and flexible, enhancing their overall experience. (17 reviews) - Users praise Varicent's **customizability** , allowing tailored configurations to fit diverse business needs and enhance functionality. (16 reviews) - Intuitive (15 reviews) - Users value the **continuous innovation** of Varicent, appreciating its adaptability and robust support for enterprise needs. (14 reviews) - Helpful (13 reviews) - Automation (12 reviews) **What users dislike:** - Users note the **complexity** in configuring Varicent, often requiring external consultants due to a lack of in-house expertise. (16 reviews) - Users experience **slow performance** with Varicent, especially during data uploads and calculations with large datasets. (15 reviews) - Users face **implementation difficulties** due to insufficient training and support, impacting their ability to utilize Varicent effectively. (14 reviews) - Users report **slow loading times** with Varicent, which hinders their ability to efficiently manage and update data. (13 reviews) - Users find **setup difficulty** in Varicent, citing challenges with navigation and configuration of user access. (11 reviews) - Not User-Friendly (9 reviews) - Users experience **calculation issues** with Varicent, noting lengthy load times and delays in correcting errors. (8 reviews) - Difficult Learning (8 reviews) - Users find the reports **not intuitive** and often require technical expertise for effective use and setup. (8 reviews) - Users find the **steep learning curve** of Varicent challenging, particularly with understanding table sequences and specialized development. (8 reviews) ## Varicent Reviews ### 1. Very well structured and giving the right level of information **Rating:** 4.5/5.0 stars **Reviewed by:** Hemant D. | It Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** On Hands Lab and Main Stage Presentation providing key information **What do you dislike about Varicent?** Sessions to be scheduled for 1 hour for more Q&A **What problems is Varicent solving and how is that benefiting you?** Migration to AWS ### 2. Varicent Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Varicent?** Lots of great features and graphical interface **What do you dislike about Varicent?** Not a fan of everything being priced piecemeal. We see cool features we are not currently paying for and might not have budget for. **What problems is Varicent solving and how is that benefiting you?** It is an overall package for multiple incentive plans for many business units. Each has it's own rules, conditions and requirements. Varicent is a central place to manage all that. ### 3. Forward thinking incentive software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Varicent?** Varicent provides a modern functional incentive platform for incentive users. Add on models like sales planning and elt provide wholistic sales management support. **What do you dislike about Varicent?** Standard dev out of the box can be a bit clunky and not provide best UX unless you are in the know of how to customize. **What problems is Varicent solving and how is that benefiting you?** It provides accurate sales compensation calculation and basic incentive performance management ### 4. Innovating by design **Rating:** 4.5/5.0 stars **Reviewed by:** Idolina W. | Director of Compensation, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Varicent?** Always innovating and customer focused to enable them to grow **What do you dislike about Varicent?** Multiple passwords required for different areas **What problems is Varicent solving and how is that benefiting you?** Variable incentive plans ### 5. well balanced software, equipped with the right tools to succeed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Varicent?** the flexibility of use, easy to achieve your goals **What do you dislike about Varicent?** some design features can be enhanced to be up to date **What problems is Varicent solving and how is that benefiting you?** the software timing performance ### 6. It offers many good offerings that are beneficial to the company, but it can be slow in the cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Varicent?** It is very intuitive to use. We have great support form Varicent **What do you dislike about Varicent?** Performance sometime is lacking and things can take awhile to load. Especially once we moved from on prem to the cloud **What problems is Varicent solving and how is that benefiting you?** It provides payment reporting to our Sales rep. It holds all the payroll, manual payments, payee data and sales compensation configurations. ### 7. Varcient review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Varicent?** You get an email to let you know something has been added/ needs attention **What do you dislike about Varicent?** It’s not super user friendly once you are in it **What problems is Varicent solving and how is that benefiting you?** I can acknowledge my incentive compensation plans ### 8. Constantly evolving scalable SPM solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Varicent?** Implementing new schemes is relatively simple and straight forward, the user interface is easy to navigate around, and the system is incredibly flexible. The reporting features improve with every update. Support team are knowledgable and responsive, and the CSMs are always on hand when needed. There is a plethora of training material available through their eLearning portal, and a blossoming community portal where admins from different customers can come together and share best practice, ask questions and one-up each other on how they've used features! **What do you dislike about Varicent?** Some functionality is a little clunky, eg Role Permissions **What problems is Varicent solving and how is that benefiting you?** Moving from Excel based sales bonus calculations to an auditable, automatable solution with excellent reporting capability, reducing inefficiencies in the process and giving better visibility of sales performance data to everyone from sales personnel through to senior management. **Official Response from Tiffany Viola:** > Thank you for your wonderful review! We take pride in our knowledgeable support team and dedicated Customer Success Managers, and it’s fantastic to hear that you’ve found them helpful. The eLearning and community portals are designed to foster collaboration and sharing, so we’re thrilled you’re enjoying those resources. Your feedback truly inspires us to keep enhancing the experience!If you require any support, please don’t hesitate to reach out to your CSM or to me directly. Tiffany Viola ### 9. Good compensation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Varicent?** Able to add many calculations and components. Real-time reporting. **What do you dislike about Varicent?** Report formatting is limited, Workflows require users to save and submit (multiple clicks) and many folks miss that second step. **What problems is Varicent solving and how is that benefiting you?** Short turnaround time to change /add new comp plans. Advanced reporting needs ### 10. Value for money **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Varicent?** ease of use, good user experience and features **What do you dislike about Varicent?** little pricey, need to evaluate what's important **What problems is Varicent solving and how is that benefiting you?** helping me track I am progressing towards sales targets ### 11. Simple, and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** Presenter Adaptive Reports, workflow and process list **What do you dislike about Varicent?** The search functionally that is not there in the presentative adaptive report filter by sales order. **What problems is Varicent solving and how is that benefiting you?** Having a robust sales compensation system, that is better than our home grow system. ### 12. Bringing Gen AI to the forefront of sales planning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** The on hand workshops were great for gaining practical application for the new oroducfs **What do you dislike about Varicent?** Some of the set up of the tools is a little less intuitive than it could be **What problems is Varicent solving and how is that benefiting you?** Enterprise comp on a massive scale ### 13. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Varicent?** Easy to use. Gives me everything I need to performe my daily tasks **What do you dislike about Varicent?** Performance can be improved and the time to perform daily calcs **What problems is Varicent solving and how is that benefiting you?** Runs my daily calcs ### 14. Good but expensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** Good at compensation calculations and bonus calcs **What do you dislike about Varicent?** It's a good tool, but sometimes the bad setup makes it hard to fix. **What problems is Varicent solving and how is that benefiting you?** More flexible to change compensation in 1 silo. Direct reporting from the commission calcs. ### 15. Good tool but not always intuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Varicent?** We are able to create and customize thousands of calculations and presenter adaptive is a creative way to display reports **What do you dislike about Varicent?** Long calculations times for bigger teams, and constant global actions delay action. **What problems is Varicent solving and how is that benefiting you?** Time Efficiency ### 16. Onboarding and Relationship **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** The connection to the Varicent team abs support offered **What do you dislike about Varicent?** There are no dislikes about Varicent at this time. **What problems is Varicent solving and how is that benefiting you?** Varicent is helping to provide transparency and better functionality to our compensation tools. ### 17. Learned a lot of new things **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Varicent?** Engagement and good communication People were really helpful **What do you dislike about Varicent?** Nothing as of now Just one thing every slide that was shown, should have been emailed to us . Thank you **What problems is Varicent solving and how is that benefiting you?** Compensation ### 18. New business user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Varicent?** Looking forward to the new AI features. Supposed to be very flexible **What do you dislike about Varicent?** Tech is saying the ux is not very flexible **What problems is Varicent solving and how is that benefiting you?** We are on mainframe systems and trying to simplify ### 19. Extending varicent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Varicent?** Collaboration, consulting and the drives for problem solving **What do you dislike about Varicent?** Nothing much to add to this part of the section **What problems is Varicent solving and how is that benefiting you?** Solving our go to market strategy with complex comp plans ### 20. Vice President **Rating:** 5.0/5.0 stars **Reviewed by:** Christy M. | vice president, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Varicent?** For decades we calculated our commissions manually. We have over 485 payments a month on average all with very different structures off different branch locations and products. Varicent has allowed us to track the calculation daily with all of these complicated calculations efficiently and easily. This product has allowed us to vet our calculations easily on a daily, weekly, and monthly basis. This product has completely changed how we do business with regard to incentive pay. **What do you dislike about Varicent?** There is nothing I could say at this time that I dislike about the product. **What problems is Varicent solving and how is that benefiting you?** No problems. Most of the issues we run into are internal issues, not Varicent issues. ### 21. Product manager for Varicent implemention **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Varicent?** The calculation engine looks like a powerful and flexible rules based engine. **What do you dislike about Varicent?** Performance issues in reports and data uploads **What problems is Varicent solving and how is that benefiting you?** Replacing our legacy compensation system ### 22. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Varicent?** Presenter adaptive reporting is very user friendly **What do you dislike about Varicent?** Global actions and inability to calculate individual transactions **What problems is Varicent solving and how is that benefiting you?** All payees in one system ### 23. Scalable ICM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Varicent?** Easy to navigate, scalable, and always improving. Really enjoy the framework of the solution as well as the payee's web portal, it's well thought out. Cuts commission calculation time considerably compared to traditional Excel methods. While the goal for using Varicent was to reduce complexity and unique configuations, it's still easy to add certain customizations. Easy integrations, uploads, and great CS team that answers questions / issues quickly. Easy to build new plans with exisiting components, or adjust rates, etc. **What do you dislike about Varicent?** Plan Distribution module could use some updates and wish there was DocuSign integration. Calculations or CRM Data Uploads can be lengthy at times, so need to plan tasks around those actions. **What problems is Varicent solving and how is that benefiting you?** Cutting down manual commission calculations in Excel as well as creating a relational database for commissions to easily analyze commissions data. ### 24. Flexible & customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Varicent?** it is user-friendly for beginners which is a plus **What do you dislike about Varicent?** expensive, but if you really learn the platform, definitely worth the $$ **What problems is Varicent solving and how is that benefiting you?** cutting down the work for calculations ### 25. Varicent Incentives implementation 8 LOBs /21/2 years **Rating:** 3.5/5.0 stars **Reviewed by:** Todd M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Varicent?** Harrison is very flexible and it has some very innovative tools. Varicent is always improving their product and staying ahead of the competition. **What do you dislike about Varicent?** The flexibility of Varicent makes it difficult to get right the first time. We have been successful with our implementation, but we are now going back to fix things we didn't get right and I feel it will be another year before we have a solid foundation. **What problems is Varicent solving and how is that benefiting you?** We utilize Varicent to pay approximately 7000 incentive-based employees across 8 lines of business. Collect the data from our source systems, calculate the payments, send out reports and feed to payments to our payroll system. ### 26. Varicent has been able to meet all requirements while providing a scalable solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | VP, Sales Comp, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Varicent?** The flexibility of the system but also the ability to scale both as a system and within the design of building reusable components. This helps us meet the requirements of the business while also being dynamic and quick. **What do you dislike about Varicent?** The plan distrbution function is not ideal and has opportunity for improvement. **What problems is Varicent solving and how is that benefiting you?** Varicent is calcualting and paying our sales commissions, providing us robust data on sales performance (specifically for territory performance) and helping our sellers leverage their sales comp plans. ### 27. Great tool for sales performance management. Fully customizable and still easy to use and track **Rating:** 4.5/5.0 stars **Reviewed by:** Robin D. | Senior data analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Varicent?** Enough customization is possible but stuff doesn't become too complex. Continous improvements of the system. Integration with ELT and the upcoming AI features are excuting **What do you dislike about Varicent?** Global actions concept can make working on a bigger scale difficult **What problems is Varicent solving and how is that benefiting you?** Individual reporting and automating compensation plans **Official Response from Tiffany Viola:** > Hi Robin, Thank you so much for your thoughtful review! We're thrilled to hear that you appreciate the balance between customization and usability, as well as our continuous improvements and upcoming AI features. Your feedback is valuable, and we’re always looking for ways to enhance our products. If you require any support, please don’t hesitate to reach out to your CSM or to me directly. Tiffany Viola ### 28. Good tool for incentive comp **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Varicent?** Over the past 5-6 years, Varicent has demonstrated significant advancements as an incentive compensation management tool. I have notes improvements in efficiency, with reduced processing times and an intuitive interface that simplifies report design.these enhancements contribute to enabling sales representatives to focus more on their sales activities rather than the intricacies of their incentive comp structures. Varicent has established itself as a good entity in its market segment, reflecting its commitment ti user-centric development and performance optimization **What do you dislike about Varicent?** I am only a user, not an administrator. Sometimes we are wasting precious time trying to figure out why jobs failed overnight and such, which can be quite troublesome and lead to lack of trust from users, especially during critical times **What problems is Varicent solving and how is that benefiting you?** Calculating crediting for 1,300+ sales representatives ### 29. Good Product, helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Varicent?** Varicent is always making updates and improvements to the product. Their product is very flexible to build different programs. They solicit feedback from customers and focus on providing the most impactful improvements. They provide good training and resources. **What do you dislike about Varicent?** Not Varicent's fault, but I find it hard to adopt the newer features. We don't have the personnel required to explore the new features and have our own business requirements that take priority over the new features. **What problems is Varicent solving and how is that benefiting you?** They are automating our incentive compensation process. This allows our sales reps to be able to check on their progress toward goal at any time whether on desktop or phone. **Official Response from Paul Peters:** > Thank you for being a Varicent customer! We think its a good product too, and am happy to read you are using it. Customers come to us with great ideas about how to improve and do things better. We like to make those updates for them, so I'm not sure if 3-4 large releases is a good thing, but I do know that when you have the right tools in place it makes your job a whole lot easier. Thank you for taking the time to share your feedback with the G2 community. Thank you for being my client. If you ever have questions, I am available. Paul Peters ### 30. Assessing Varicent Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Varicent?** The Varicent software is intuitive and easy to use. The Varicent calculation engine provides accurate results and reduces errors and administrative tasks. The addition of AI to the product will aid in faster decisions and information analysis, increasing sales and stimulating growth.Performance can be a challenge for the Varicent software when handling complex calculations. However, this issue may be related to the structure of our calculations. **What do you dislike about Varicent?** Performance can be a challenge for the Varicent software when handling complex calculations. However, this issue may be related to the structure of our calculations. **What problems is Varicent solving and how is that benefiting you?** Varicent solves issues with compensation errors and helps to minimize risks. The benefits allows real time access to sales performance. ### 31. Friendly Company that Listens to Customers **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Varicent?** Varicent employees really great staff that are easy to work with and actually listen to the wants and needs of their customers. They are constantly implementing software update releases based on the requests of what their customers are asking for. The solutions offered are customizable to your company's needs and Varicent provides helpful training, workshops, and a community to help support you with your needs. **What do you dislike about Varicent?** My experience is specific to their Incentives solution, which does have a steep learning curve to use. You really need to have a good understanding of joining data and coding to be able to complete all work in house especially if your model and business requests are complex. **What problems is Varicent solving and how is that benefiting you?** We use Varicent Incentives to upload all our Sales Compensation plans and have employees sign off on their plans. We also configure all of the sales plan payout structures so that all sales deals get uploaded into Varicent Incentives and the amount of earnings employees are entitled to are automatically calculated based on the inputs. We then send this information to payroll. Lastly, we use Varicent Incentives to help administer and calculate payouts for our annual salary increase and bonus program for all employees at the company regardless of if they are in a sales plan. ### 32. Varicent is a responsive platform with responsive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Coleton M. | Senior Technical and Business Process Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Varicent?** Varicent is an easy to use system that provides tools and visibility for creating, tracking, and distributing a business process. Customer service and educational resources are always available and helpful to get what we need done. Varicent is effective and transparent about delivering a well packaged product. **What do you dislike about Varicent?** I am a new administrator so I do not have many complaints yet. There is a lot to learn about the system. **What problems is Varicent solving and how is that benefiting you?** Varicent integrates our incentive programs well. It allows us to come to a single conclusion using however many parameters we need. ### 33. It will be super helpful if you have the more volume of sales plan and their calculations **Rating:** 4.0/5.0 stars **Reviewed by:** Shunmuga S. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Varicent?** **The new `Plan Documents' feature is fantastic but the backend data is not available for them to use in the calculation area. It can handle tons of calculations Connecting multiple systems for data integration You can check the results in every periodic manner efficiently. Secured way of transforming the information to Paye **What do you dislike about Varicent?** Nothing like dislike .. there are areas to improve 1. reduce the calculation time 2. Need more advanced features for presenter adaptive report to avail 3. In reporting area, it could be more interactive for the payee and admin... I feel it is one-way communication right now **What problems is Varicent solving and how is that benefiting you?** The support chat functionality is very useful and I the looking forward to having phone call support in the future. The phone call is more productive than chat and reduces a lot of time. ### 34. Varicent cloud migration **Rating:** 4.0/5.0 stars **Reviewed by:** Marilyn H. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Varicent?** The on premise to cloud migration process was seamless,with minimal disruption to our daily operations, thanks to the partnership with the Varicent team. The regular meetings and project plans contributed to a successful transfer from the previous on premise system to the cloud-based Varicent SPM efficiently, ensuring continuity in operations. **What do you dislike about Varicent?** They could enhance their support ticket process by implementing a more streamlined system that prioritizes urgent issues and provides timely updates to customers. Our team follows up with them often after the initial acknowledge email. Improving their process would greatly improve the overall customer experience. **What problems is Varicent solving and how is that benefiting you?** AI and Reporting - makes it less manual for our team of engineers ### 35. Varicent - ICM **Rating:** 4.0/5.0 stars **Reviewed by:** Noel d. | QE Automation Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Varicent?** I like the way the tool is structured, the UI, the navigation and overall user interface. The reporting structre is good and it performs the job efficiently and disllays the result, reports very well **What do you dislike about Varicent?** The overall performance uncertainties. The full calc at times is super quick and at times takes an hour or more to complete. I would also like to see a detailed documentation in the user guide section. The current documentstion isn't very elaborate. **What problems is Varicent solving and how is that benefiting you?** Varicent is competent in calculating the payment for our payees. It benefits us by helping us avoid manual payment calculations. Provides us with a work flow to help compensation admin team manage their daily work in an efficient way ### 36. Current User **Rating:** 4.0/5.0 stars **Reviewed by:** Alma B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Varicent?** The process list has been helpful once we figured out how to do it. There are things we only do once a year and can easily forget and the process list helps. **What do you dislike about Varicent?** Sometimes it seems very slow. Alot of our work is very manual and sometimes it seems too many steps are required to do a simple thing. Our calculations can take 3-4 hours sometimes. **What problems is Varicent solving and how is that benefiting you?** We have consultants that are helping us automate some processes to make our jobs a little easier. It helps as a lot of our work is manual. They are very helpful in figuring our errors or issues. ### 37. Compensation organized! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Varicent?** Automated calculation of compensation. Designing and configuring calculations without developing overly complicated backend software tools. Lot of options to configure and customize the solution. Varicent is opening up paths and abilities to move data around and make the best use of data. Varicent goes above and beyond to value their customers, keeping them engaged with upcoming changes. The CSM is active and understands the issues and addresses the concerns in time. There are opportunities within the contract to seek expert services and consultation. Varicent has offered services in need of time and provides solution when facing cloud problems. **What do you dislike about Varicent?** Sometimes we have seen performance delays and it all depends on data size too. Recent changes are a lot related to user experience on the front end but more work is required to optimize and make the comp engine more friendly for developers. Reporting improvements with smart templates adjusting to the data input would also be a great feature to have. **What problems is Varicent solving and how is that benefiting you?** Ability to ingest the data, compute and calculate, and handle post-calculation operations save the administrative team lots of hours in dealing with what used to be manual intervention in the compensation process. We use SPM primarily for compensation calculation and showing statement to Payees. The workflow gives abilities to make manual adjustments that can be integrated with the existing compensation structure. Payees can make inquiries within their statements which saves a lot of efforts on offline enquiries using other platforms. Having a centralized platform is making training easier and knowledge can be reused to push more changes. Soon other lines of businesses within the organization will start integrating with SPM that will open up more opportunities and streamline the processes. **Official Response from Paul Peters:** > Jaspreet - Thank you for being a Varicent customer! Guneet is working hard to make your life a five-star review in the future. Thank you for taking the time to share your story with the G2 community. It's customers like you who make Varicent a great place. Paul Peters ### 38. It’s great for the purpose we use it for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Varicent?** The simplicity of using it. The step by step approach to reach our final results is very simple. The reporting of the calculated Compensation is great for our End users. Payee Web is user friendly when it comes to access the Statement of Earnings and workflows. Varicent Support is also very helpful for any issue we have. The Ask an Expert has been valuable for our team as well when we got stuck in a few areas. **What do you dislike about Varicent?** Long Calculation times causes less productivity. Might be a limitation but the fact that we are unable to create data in tables while a global action is happening is a bit annoying but not a show stopper for sure. **What problems is Varicent solving and how is that benefiting you?** Compensation of both our Mobile Mortgage specialists and Brokers. Also producing Statement of Earnings for our Mobile Mortgage specialists. Varicent has reduced the amount of Manual work our Comp Admin team has to do. ### 39. Continuous innovation **Rating:** 4.0/5.0 stars **Reviewed by:** Richard M. | IC Business Solutions Analyst, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Varicent?** They listen to feedback, genuinely want to hear your troubles and quickly implement long term solutions for your model and others by association. **What do you dislike about Varicent?** Implementation could be better so there's less need for optimization later. **What problems is Varicent solving and how is that benefiting you?** One stop shop for plan acknowledgement, eligibility management, plan configuration and payout generation. More centralized in our administration across many teams, plans, performance periods. ### 40. Excellent solution for commission calculations and reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Regan L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2023 **What do you like best about Varicent?** The Varicent team completely customized our model to our Comp Plans and business. Once the project was done, Varicent's support did not vanish. We have our own specialist that fulfills our 'wishlist' of new visualizations for Admins to use and enhances our Comp Statements and reporting to the Sales Teams. Sellers are thrilled with the new interactive reporting! Furthermore, there is excellent on-line courses to support Admins that will take a new person all the way to a programmer. **What do you dislike about Varicent?** We have very complex plans which is reflected in the modeling; however, with all of the on-line training it is getting easier to troubleshoot. **What problems is Varicent solving and how is that benefiting you?** We have a solid platform with Varicent to manage the many Comp Plans we have. ### 41. Flexible calculations but not real time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Varicent?** Can configure even the most complex calculations without limitations. Great flexibility in being able to address many different features and requirements. Fairly easy to integrate using manual or automated inbound/outbound data flows. The professional services team and other support staff are very knowledgeabel and work very hard. **What do you dislike about Varicent?** Calculations run in batch mode or if there is a need for real time in the browser, but there is no real time interaction with the database. This leads to poor user experience, e.g. Manager releases a statement to employee on the screen, but employee will only be able to see this statement after the batch job runs overnight. Similarly, once manager makes compensation decisions, they are not available in reports until the batch job runs overnight. Online performance is quite slow as we hav a lot of real-time filters and calculations. **What problems is Varicent solving and how is that benefiting you?** We are likely "the odd man out" because in addition to Sales Compensation we wanted to use it for broad-band compensation. While this was not easy implementation - Varicent had to expand their product capabilities to include real-time calculatoins as the compensation plan is largely discretionary, so a high degree of real-time interaction with compensation manager is required. **Official Response from Paul Peters:** > We appreciate your feedback and are glad to hear that you find Varicent flexible and able to handle complex calculations. We understand your concerns about the lack of real-time interaction with the database and the impact on user experience. We are constantly working to improve our product and will take your feedback into consideration for future updates. You may be interested in the recent release that allows for self calculators and self assessment tools inside Varicent Sales Portal. Join our Varicent Community for the learning materials and recorded instructions on "How to." As alway, thank you for being a Varicent customer. -Paul Peters Director Customer Success ### 42. Robust platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Varicent?** Varicent is a robust platform that supports our business requirements flawlessly. No matter how complex or difficult, it gets the job done. The Varicent team is also best-in-class and offers amazing customer service. You can't go wrong with Varicent. **What do you dislike about Varicent?** Varicent is very customizable which sometimes can lead to a lag in coming up with the best way to configure. Ok the flip side, it can so pretty much anything, so it's a good trade off. **What problems is Varicent solving and how is that benefiting you?** Scaling our sales compensation strategy and programs as we evolve as an ever more complex organization. ### 43. Best in class **Rating:** 5.0/5.0 stars **Reviewed by:** Peter M. | Manager, Sales Incentive Systems, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Varicent?** The product is best in class, but almost as important is the priority that they place on customer relationships. It is a partnership between customer and vendor and I feel that my voice is heard. **What do you dislike about Varicent?** There are some auxiliary features that are catching up to other vendors, such as document management, but since Varicent has returned to being private, the pace of innovation has been impressive, and I believe that areas of weakness are aggressively being worked on. **Recommendations to others considering Varicent:** Look beyond the features of the product and get a sense of the people behind the company, and what kind of relationship you will have them after you implement - service, support, access to executives, access to Product managers, etc. **What problems is Varicent solving and how is that benefiting you?** The primary benefits are the automation of our sales compensation process, but we also see benefits in giving our sales users insight into sales performance with dashboards, trends, etc. that go beyond simply calculating compensation. ### 44. Complete package **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Varicent?** Varicent nails the basics and then offers options on your wish list and things you haven't thought of yet. Example: expanded reports. Other competitors offered the same suite of products but Varicent continues to evolve. **What do you dislike about Varicent?** They have so much they are working on that if there is something specific I want that others do not, and is a build out of their scope, it won't get done until many people on their community page requests it too. This is understandable, but still a disatisfaction. It's also hard to find developers that know Varicent. There is a small pool of people who seem to rotate companies. If you have an IT person who is dedicated to learn and you have time to learn, it will help you succeed. **What problems is Varicent solving and how is that benefiting you?** Adding plan documents and attestation in varicent, same system as incentives. I like one stop shop instead of 2 systems for the same thing. ### 45. Varicent good for the simple business; not flexible for the complicated **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Varicent?** I have yet to find things which are great about Varicent. There are some components which are functional at best but do not stand out from any other compensation application. I say this as a 20hr IT person, compensation sales leader, and database engineer/customer story writer. **What do you dislike about Varicent?** The Varicent design and implementation team has been a disaster to work with from day 1. They lack a general fundamental knowledge of general design, best practices, general business knowledge and functionality, etc. There also has been zero quality control - they build something, say it's complete, and we have to continually check their work - from a design standpoint, not a results standpoint. They build one thing, something else breaks, but it's up to us to do that validation of design work in order to determine if anything else has broken. If the customer is required to have that level of Varicent build experience, then there's no reason to use Varicent's team from the start. And at that point, there's no reason to use Varicent. There is very little customer support, All communication is via email, and responses are within 24 hours, so if there's an emergency, you are out of luck. No phone number or Teams/online support. **What problems is Varicent solving and how is that benefiting you?** The only problem Varicent solves for us is the calculation of commissions. Given that the application and the Varicent team can barely perform this task adequately, there is no way we will allow them to be involved in any other areas of our compensation business. **Official Response from Paul Peters:** > Thank you for sharing your feedback about Varicent. We appreciate your perspective as an IT person, compensation sales leader, and database engineer/customer story writer. We apologize for the negative experience you've had with the design and implementation team. We understand the importance of having a knowledgeable and reliable team to work with. We will definitely address this issue internally to ensure better quality control and customer support. Regarding the lack of flexibility and limited customer support, we understand your frustration. We are continuously working to improve our services and provide better support options. We are also taking note of your concerns about the application's performance in other areas of your compensation business. We value your feedback and would like to address your concerns further. Thank you for bringing these issues to our attention, and we look forward to resolving them for you. - Paul Peters Director Customer Success ### 46. Excellent system for large quantities of data and ease of use for end user **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Varicent?** Varicent has the ability to process large amounts of data and apply multiple rules/logic to allow us to pay many types of compensation plans. The seller interface is easy to use and allows the sellers the ability to drill into their compensation summaries to get details of what is contributing to their monthly commissions. **What do you dislike about Varicent?** The model calcuation time has been quite lengthy and we are working with varicent support to improve overall process time. **What problems is Varicent solving and how is that benefiting you?** Varicent allows us to implent many types of logic across multiple compensation plans. It allows for daily visibility to our sales teams so they can keep a close eye on their monthly earnings. We have excellent varicent support and have always had someone willing to jump in and help as needed. ### 47. Varicent: Accurate and Stable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Varicent?** Varicent is a highly customizable system, given accurate specifications are provided during implementation and testing. The more complex your processing model the more time and attention must be devoted to implementation testing. Once complete you have a highly stable and accurate system. Reporting is accurate and straightforward. **What do you dislike about Varicent?** Since each model is custom if you have a highly complex model it can be challenging to make modifications in the future if processing requirements change. The modifications are something the user cannot make and assistance from Varicent is required. **What problems is Varicent solving and how is that benefiting you?** Automating commission processing and reporting enables the company to have less employees devoted to the task. ### 48. Total Compensation visible in one report **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Revenue Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Varicent?** Provides the ability to show sellers how and why they are getting paid they're commissions. The flexabiity of presenter adaptive allows admin to display summary and detailed information of sellers commission payments. **What do you dislike about Varicent?** Being a table driven tool, the hardest part about Varicent is understanding the sequence of each table. So the thing I dislike about Varicent is understanding all the tables. **What problems is Varicent solving and how is that benefiting you?** Processing and displaying commissions ### 49. Great Customer Service, always innovatine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Varicent?** New features are constantly being added to the tool. The tool itself is very maleable making it easy to use and integrate into existing workflow. Great customer support. **What do you dislike about Varicent?** None at the moment, as mentioned, any issues that we have encountered are quickly resolved. **What problems is Varicent solving and how is that benefiting you?** Varicent is able to handle large volumes of data and many complex scenarios. ### 50. New administrator- great enablement resources **Rating:** 4.5/5.0 stars **Reviewed by:** Tom S. | Sales Incentive Plan Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Varicent?** Lots of documentation and how-to videos available. Plenty of customer support with ticketing, ask and expert and the Varicent community. Easy to generate reports and export them in various formats. Very good search functions and troubleshooting ability. **What do you dislike about Varicent?** Sometimes formulas can be a little difficult to follow via SQL. Our model has a number of hidden Python scripts that can't be accessed. **What problems is Varicent solving and how is that benefiting you?** Incentivizing salespeople with an easy to understand plan and reports showing people where they stand. ## Varicent Discussions - [What is the alternative for webform?](https://www.g2.com/discussions/varicent-what-is-the-alternative-for-webform) - 1 comment, 1 upvote - [How are you using Varicent for HR Analytics?](https://www.g2.com/discussions/33707-how-are-you-using-varicent-for-hr-analytics) - 1 comment, 1 upvote - [What is the alternative for webform?](https://www.g2.com/discussions/what-is-the-alternative-for-webform) - 1 comment - [When we will going to have the feature of uploading files from PayeeWeb.](https://www.g2.com/discussions/49846-when-we-will-going-to-have-the-feature-of-uploading-files-from-payeeweb) - 1 comment - [what isthe best way to design the territory management](https://www.g2.com/discussions/33054-what-isthe-best-way-to-design-the-territory-management) - 1 comment - [View Varicent pricing details and edition comparison](https://www.g2.com/products/varicent-varicent/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+07%3A34%3A08+-0500&secure%5Bsession_id%5D=e1604430-061b-49f0-91d1-f0289326f694&secure%5Btoken%5D=17e53dfac59ef9ce34fcda252061f08db1cc8eebe59d78655a83eacb492b65b3&format=llm_user) ## Varicent Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Jet Analytics](https://www.g2.com/products/jet-analytics/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) - [Workday Adaptive Planning](https://www.g2.com/products/workday-adaptive-planning/reviews) - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Workday Global Payroll Suite](https://www.g2.com/products/workday-global-payroll-suite/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) - [Workday Prism Analytics](https://www.g2.com/products/workday-prism-analytics/reviews) - [Workday Spend Management](https://www.g2.com/products/workday-spend-management/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Varicent Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Sales Performance Features - Sales Planning** - Account Scoring - Revenue Planning - Account Segmentation - Sales Performance - Sales Forecasting - Integrations - Scenario Modeling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Territory Management - Sales Planning** - Territory Management - Territory Planning **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Quota & Capacity Management - Sales Planning** - Quota Management - Capacity Management - Quota Planning **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Compensation** - Natural Language Interaction ## Top Varicent Alternatives - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,410 reviews) - [Xactly](https://www.g2.com/products/xactly/reviews) - 4.2/5.0 (1,081 reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - 4.6/5.0 (3,006 reviews)