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496 Varicent Reviews
Overall Review Sentiment for Varicent
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The Varicent software is intuitive and easy to use. The Varicent calculation engine provides accurate results and reduces errors and administrative tasks. The addition of AI to the product will aid in faster decisions and information analysis, increasing sales and stimulating growth.Performance can be a challenge for the Varicent software when handling complex calculations. However, this issue may be related to the structure of our calculations. Review collected by and hosted on G2.com.
Performance can be a challenge for the Varicent software when handling complex calculations. However, this issue may be related to the structure of our calculations. Review collected by and hosted on G2.com.
Varicent employees really great staff that are easy to work with and actually listen to the wants and needs of their customers. They are constantly implementing software update releases based on the requests of what their customers are asking for. The solutions offered are customizable to your company's needs and Varicent provides helpful training, workshops, and a community to help support you with your needs. Review collected by and hosted on G2.com.
My experience is specific to their Incentives solution, which does have a steep learning curve to use. You really need to have a good understanding of joining data and coding to be able to complete all work in house especially if your model and business requests are complex. Review collected by and hosted on G2.com.
Varicent is an easy to use system that provides tools and visibility for creating, tracking, and distributing a business process. Customer service and educational resources are always available and helpful to get what we need done. Varicent is effective and transparent about delivering a well packaged product. Review collected by and hosted on G2.com.
I am a new administrator so I do not have many complaints yet. There is a lot to learn about the system. Review collected by and hosted on G2.com.
**The new `Plan Documents' feature is fantastic but the backend data is not available for them to use in the calculation area.
It can handle tons of calculations
Connecting multiple systems for data integration
You can check the results in every periodic manner efficiently.
Secured way of transforming the information to Paye Review collected by and hosted on G2.com.
Nothing like dislike ..
there are areas to improve
1. reduce the calculation time
2. Need more advanced features for presenter adaptive report to avail
3. In reporting area, it could be more interactive for the payee and admin... I feel it is one-way communication right now Review collected by and hosted on G2.com.
The on premise to cloud migration process was seamless,with minimal disruption to our daily operations, thanks to the partnership with the Varicent team. The regular meetings and project plans contributed to a successful transfer from the previous on premise system to the cloud-based Varicent SPM efficiently, ensuring continuity in operations. Review collected by and hosted on G2.com.
They could enhance their support ticket process by implementing a more streamlined system that prioritizes urgent issues and provides timely updates to customers. Our team follows up with them often after the initial acknowledge email. Improving their process would greatly improve the overall customer experience. Review collected by and hosted on G2.com.
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I like the way the tool is structured, the UI, the navigation and overall user interface. The reporting structre is good and it performs the job efficiently and disllays the result, reports very well Review collected by and hosted on G2.com.
The overall performance uncertainties. The full calc at times is super quick and at times takes an hour or more to complete.
I would also like to see a detailed documentation in the user guide section. The current documentstion isn't very elaborate. Review collected by and hosted on G2.com.
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The process list has been helpful once we figured out how to do it. There are things we only do once a year and can easily forget and the process list helps. Review collected by and hosted on G2.com.
Sometimes it seems very slow. Alot of our work is very manual and sometimes it seems too many steps are required to do a simple thing. Our calculations can take 3-4 hours sometimes. Review collected by and hosted on G2.com.
Automated calculation of compensation. Designing and configuring calculations without developing overly complicated backend software tools. Lot of options to configure and customize the solution. Varicent is opening up paths and abilities to move data around and make the best use of data. Varicent goes above and beyond to value their customers, keeping them engaged with upcoming changes. The CSM is active and understands the issues and addresses the concerns in time. There are opportunities within the contract to seek expert services and consultation. Varicent has offered services in need of time and provides solution when facing cloud problems. Review collected by and hosted on G2.com.
Sometimes we have seen performance delays and it all depends on data size too. Recent changes are a lot related to user experience on the front end but more work is required to optimize and make the comp engine more friendly for developers. Reporting improvements with smart templates adjusting to the data input would also be a great feature to have. Review collected by and hosted on G2.com.
The simplicity of using it. The step by step approach to reach our final results is very simple.
The reporting of the calculated Compensation is great for our End users. Payee Web is user friendly when it comes to access the Statement of Earnings and workflows. Varicent Support is also very helpful for any issue we have. The Ask an Expert has been valuable for our team as well when we got stuck in a few areas. Review collected by and hosted on G2.com.
Long Calculation times causes less productivity.
Might be a limitation but the fact that we are unable to create data in tables while a global action is happening is a bit annoying but not a show stopper for sure. Review collected by and hosted on G2.com.
They listen to feedback, genuinely want to hear your troubles and quickly implement long term solutions for your model and others by association. Review collected by and hosted on G2.com.
Implementation could be better so there's less need for optimization later. Review collected by and hosted on G2.com.