Userflow Reviews & Product Details - Page 7

- intuitive design

- not an overwhelming about of options, but all the essentials are covered

- integration with Hubspot means that we can easily trigger workflows based on event trackers

- Helpful founders on helpdesk Review collected by and hosted on G2.com.

Nothing. They have smashed it! And the new features just keep coming. Review collected by and hosted on G2.com.

The ease of installation and use of userflow Review collected by and hosted on G2.com.

There is no integration with Saleforces at the moment Review collected by and hosted on G2.com.

I love the flexibility and support. There is nothing you can't do with this tool. Review collected by and hosted on G2.com.

I don't like the user limitation in the startup plan. I feel like there should be at least one more step before the Pro plan. Review collected by and hosted on G2.com.

A clean, visual flow builder that allows you to craft even complex in-app journeys with ease. Review collected by and hosted on G2.com.

Nothing! Whenever we have had an issue or question, the team has been speedy and supportive, with clear answers that got us back on the right track. Review collected by and hosted on G2.com.

We evaluated the top digital adoption platforms, and User Flow had the most bang for the buck. It was reasonably priced, had excellent UX, and incredibly helpful onboarding and support. It was clearly the easiest to use of all the solutions. Review collected by and hosted on G2.com.

We've now been using it for several months and there is not much I don't like. There is a learning curve, but the documentation and support are excellent. Review collected by and hosted on G2.com.

We evaluated a collection of leading tools that could help us elevate the customer onboarding and overall trial experience of our offering. Userflow wasn't the oldest or biggest in the category but they were the strongest by far. Their software UI and capabilities are some of the best I have seen in my 25+ career in strategy/UX/UI design. Support is also fantastic, native chat makes it quick and easy to get answers when you need them and their documentation is really comprehensive. They also have an impressive roadmap that I feel will make them the category leader in the next few years. Could not say enough wonderful things about userflow. Review collected by and hosted on G2.com.

I can't think of anything I dislike about the platform or working with their team/support. Review collected by and hosted on G2.com.

The product is compelling and valuable, and it's straightforward to use without wasting development resources.

You can't ignore the exceptional customer service provided with total effort to keep the customer happy, and we never got a lazy reply from the guys @ Userflow Review collected by and hosted on G2.com.

Honestly, I can't think of anything. Even we bumped into an issue, we got a creative workaround from support, and it seems like the product keeps developing all the time. Review collected by and hosted on G2.com.

The very intuitive creation process for all adoption features - this includes product walkthroughs, tooltips etc. Having personally surveyed nine different solutions, I can confidently say that Userflow's UI for walkthroughs is simply the best in the market.

Flexible trigger options - our systems have a range of user criteria; users can belong to multiple companies, have multiple roles etc and Userflow handles it all.

Support team - the Userflow team was highly responsive during the evaluation period and this has continued into the post-signup period too with the (limited) questions we have had for them thus far.

Very flexible branding options - we were able to customise the component styles to very closely match our brand. Review collected by and hosted on G2.com.

It seems that the UI lacks the ability to control a couple of very specific functions such as renaming or deleting environments, but an email to the support team had this sorted in no time so it wasn't a problem.

I would also like to have more control of the variables that we are storing for users, e.g. deleting fields that are no longer used would be nice. Review collected by and hosted on G2.com.

The simplicity of selecting elements in the web app and the multilanguage support.

Also, the support works excellently. Review collected by and hosted on G2.com.

1. URL matching patterns don't always produce the expected results

2. Missing filters in the User explorer

3. As we are white labelling our platform we would need themes based on user attributes. This is sadly not yet supported and produces some extra effort for us. Review collected by and hosted on G2.com.

I like the simple way userflow sotfware gives us to contact or guide users through complex processes and they can follow the steps to complete all the process by their own. Review collected by and hosted on G2.com.

It's kind limited due to the number of users you can track (if you're a startup, but good for general use) and some features are very limited but it has potential. Review collected by and hosted on G2.com.