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Userfeel Reviews & Product Details

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Userfeel?

Love that I can pay-as-go. Allows me to only run the tests I need, when I need them, without feeling that I am going to be beholden to them in the future and end up wasting tests that I don't use. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

Sometimes tests are slow to run. Had no trouble running desktop/laptop-based test, but mobile tests first didn't show up until I wrote support and are taking a long time to be picked up and completed. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel is allowing me to acquire nuanced, detailed user feedback from the types of users I want to hear from for a reasonable price and in the numbers I need, when I need it. Review collected by and hosted on G2.com.

Userfeel Overview

What is Userfeel?

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hidden upgrade fees. Get better insights from our panel of high quality testers. Unlimited users, unlimited screener questions, access to a qualified, multilingual, ever-expanding panel of 140,000+ users, ability to use your own panel, user testing for mobile apps, websites, prototypes, both moderated and unmoderated testing, automatic voice transcription, ability to test non-English websites and apps even if you don't speak the language, annotations, reports, exports, highlight reels, local download of the videos, export of the videos to YouTube, template tests curated by experienced UX researchers and much more. No credit card required to sign up and begin setting up and previewing your tests.

Userfeel Details
Languages Supported
Arabic, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app

How do you position yourself against your competitors?

Unlike most user testing tools, no subscription is needed for Userfeel. There are also no monthly fees. From just $60 per user test.

We also specialize in multilingual user testing, with user testers available in over 40 langauges and countries all over the world, including UK, USA, Australia, Germany, Spain, Italy, France, India and China.

We also offer unlimited screener questions to ensure you user testers match your exact target audience. Most other tools only offer limited questions.


Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
555 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
Description

Userfeel provides a user testing platform that helps businesses gather usability insights through remote testing with real users, improving website and app experiences.


Yannis K.
YK
Overview Provided by:

Recent Userfeel Reviews

Rohan S.
RS
Rohan S.Mid-Market (51-1000 emp.)
5.0 out of 5
"User Testing Service with an Easy, Pay-as-you-go Model"
The ability to navigate the platform and launch my user tests without the need for support or a call with their product or sales team is very easy
Aaron P.
AP
Aaron P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Userfeel Good Experience"
Good practice tests to prepare the tester with real life testing scenarios.
Fábio C.
FC
Fábio C.Enterprise (> 1000 emp.)
5.0 out of 5
"Great experience"
It was a great experience overall, the app is very well conceived yet simple (which is not a bad thing at all!). The instructions provided for the ...
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Userfeel Media

Userfeel Demo - Designed by UX Researchers
Discover your visitors issues and doubts with a better user testing tool designed by UX researchers
Userfeel Demo - 1 Million users
Userfeel provides a panel of more than 1 million users from all over the world
Userfeel Demo - 700+ happy clients
OfficeDepot, Rakuten, 1Password, Lowe's, Tesco, TripAdvisor, Target are some of Userfeel's clients
Userfeel Demo - Project dashboard
Here you can have a quick overview about your ongoing projects.
Userfeel Demo - Test summary page
Here you can see information about your test and view the all the insights.
Userfeel Demo - Test result page
Here you view the test result and get useful information.
Answer a few questions to help the Userfeel community
Have you used Userfeel before?
Yes

81 out of 82 Total Reviews for Userfeel

4.4 out of 5
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81 out of 82 Total Reviews for Userfeel
4.4 out of 5
81 out of 82 Total Reviews for Userfeel
4.4 out of 5

Userfeel Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UserfeelQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
GR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Userfeel?

I joined Userfeel to find some opportunities for a part-time job and to gain new experience. As a small business owner (B2C), I believe it could be beneficial for me. The test task was easy; I had to evaluate the usability of an online store's website. It was a site I often use for online shopping. With my experience running my own online store and being an experienced online buyer, I think it's great to get paid for the tasks I enjoy fulfilling. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

So far, I don't have any dislikes about Userfeel, as I haven't received any paid tasks yet, although my qualification test was rated 5/5. I filled out the form indicating Ukrainian as my native language and English and Russian as fluent languages. I hope to receive paid tasks in English, as I assume there are more opportunities for English-speaking users. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

It provides business with a broad understanding of customer experiences and the usability of their websites. Review collected by and hosted on G2.com.

Jahanzeb J.
JJ
Sr. Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Userfeel?

I found this website accidentally I never believe it first but now Userfeel change my mind. It's very useful and easy for tester and also it's very effective for clients how want to test there web in the different regions. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

Nothing found to dislike this, it's very easy and to the point work for tester and clients Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel work in worldwide, that's really recommended to the all software houses how always finding peoples in the different regions to test their clients web. Userfeel make there work easy. Review collected by and hosted on G2.com.

Rohan S.
RS
Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Userfeel?

The ability to navigate the platform and launch my user tests without the need for support or a call with their product or sales team is very easy Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

there's nothing to dislike so far, their teams are so friendly Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel helps us understand user behaviors and how they click through different pages and CTAs. Review collected by and hosted on G2.com.

Fábio C.
FC
Traducteur
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Userfeel?

It was a great experience overall, the app is very well conceived yet simple (which is not a bad thing at all!). The instructions provided for the test I perfmored were very clear. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

I just hope to get invited for more tests! Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel is helping in create the best user experiences Review collected by and hosted on G2.com.

Aaron P.
AP
Tester
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Userfeel?

Good practice tests to prepare the tester with real life testing scenarios. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

Has to have more testing opportunities and tests. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel provides a great platform for user testing. Review collected by and hosted on G2.com.

Sandor F.
SF
Senior Project Manager
Construction
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Userfeel?

I really love the way the way the handle things. And they are always ready to assist us in way. Also they are very easy to use and they have a good customer support. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

Nothing, I really like everything about them. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

We detect our system is been affected by bug and malware. we had to contact Userfeel, we knew about them all this while, so they concur to assist us, after some while our software is really good and outstanding we are now bug and malware free. Review collected by and hosted on G2.com.

Verified User in Automotive
GA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Userfeel?

Userfeel is an incredibly user-friendly platform for website usability testing. The tasks are well-designed, and the compensation is fair and prompt. The interface is intuitive, making it easy to provide meaningful feedback. Customer support is responsive and helpful, ensuring a smooth and efficient experience. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

Sometimes, there are limited testing opportunities available, which can make it difficult to participate as frequently as I’d like. Additionally, the qualification process for some tests can be quite detailed and time-consuming. Lastly, it would be great to have more diverse testing tasks to keep the experience varied and engaging. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Userfeel is solving the problem of website usability by providing detailed user feedback to companies, which helps them improve their websites. This benefits me by allowing me to participate in meaningful testing tasks, earn extra income, and contribute to enhancing user experiences online. It also provides me with an opportunity to use my insights and opinions to make a tangible impact on website development and user satisfaction. Review collected by and hosted on G2.com.

Joseph B.
JB
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Userfeel?

Userfeel is a great comapny, i love the way they treat their customers also i love the way they handle problems and the kind advice they render to me about our software. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

None, they are eximious company. They are really diligent in their work. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

We had a great difficulties using our software. And we detect it has been attacked by bugs or virus. And we learnt about UserFeel and we contacted them for help and they concur to help us out. Our sofwares are really doing great and bug and virus free. Review collected by and hosted on G2.com.

RN
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Userfeel?

The easy of use of the platform and the app. The onboarding brocess was very professional and you are not left wanting to know what the next step will be. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

The App runs in the background and my mac said that it was still recording my screen for some reason long after the initial test. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

They help companies get UI/UX reviews from the general public and professionals while they earn from doing the reviews. Review collected by and hosted on G2.com.

Sophia A.
SA
Creative Writer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Userfeel?

I like that the testing part was easy and there were clear instructions on how to navigate through the site. Review collected by and hosted on G2.com.

What do you dislike about Userfeel?

What I don't like is that I have not received a paid test even though I passed my qualification test with a 5/5 rating. Review collected by and hosted on G2.com.

What problems is Userfeel solving and how is that benefiting you?

Well, if I can get paid tests on a regular basis, it would definitely be solving financial problems. Review collected by and hosted on G2.com.