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UserEcho Pricing Overview

UserEcho at a glance

Affordable Simple Pricing

Name	Price	Features
Free	01 support agent	Ticketing System Feedback Forum Knowledge Base Live Chat
Universal	19Agent/Month	Ticketing System Feedback Forum Knowledge Base Live Chat

UserEcho pricing & plans

Free Trial is available

Pricing information for UserEcho is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase UserEcho must be conducted with the seller.

It's possible to extend system features with additional modules.

Pricing information was last updated on October 09, 2024

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UserEcho Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Freshdesk FREE	$0.00Per Month	Free forever plan Upto 2 agents Knowledge base Team collaboration Knowledge base Ticket trend report Ticket Dispatch Social Ticketing Data Center Location Email ticketing Show More
Zendesk Support Suite Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Intercom Essential	$39.001 Seat Per Month	The customer support plan for individuals, startups, and small businesses. Shared inbox Fin AI chatbot Public help center Ticketing system Channels: phone, live chat, social, email, SMS, WhatsApp Basic chatbots and automations Inbox views Fin AI Assist Fin AI Answers Banner messages Custom objects and events Pre-built reports Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various UserEcho alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

UserEcho Categories on G2

Live Chat

Help Desk

Customer Self-Service

Digital Customer Service Platforms

User Research

Live Chat

Help Desk

Customer Self-Service

Digital Customer Service Platforms

User Research

UserEcho Pricing Reviews

SK

Shaun K.

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Mar 26, 2024

"Have used it for many years - excellent customer service!"

What do you like best about UserEcho?

I have used this system for several businesses to manage support tickets, FAQ, and live chat. The developers are extremely responsive to customer service requests. They have done a number of custom tweaks for us - which is absolutely amazing. The continually improve the product and respond to the community's wishes. The price is a steal. I'm very happy to leave them a review and recommend them to everyone. Review collected by and hosted on G2.com.

What do you dislike about UserEcho?

Design/asthetics could use a little more improvement Review collected by and hosted on G2.com.

What problems is UserEcho solving and how is that benefiting you?

It allows us to turn emails into support tickets and track progress. It allows customers to find answers to frequently-asked questions, and self-help. We also frequently use the live chat feature which allows customers to easily contact us live via the website. it will also turn these into support tickets if we are unavailable and the customer plugs-in their name/email. So that is super helpful at times. Review collected by and hosted on G2.com.

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