Usercentrics Reviews & Product Details

Usercentrics CMP is incredibly user-friendly and flexible. Its customisation options allow us to match our brand seamlessly, and the multilingual support is perfect for our multi-market needs. It makes staying compliant with data privacy regulations simple and efficient. Review collected by and hosted on G2.com.

While Usercentrics CMP is highly effective, the initial setup can be a bit complex and time-consuming, especially for businesses with less technical expertise. Review collected by and hosted on G2.com.

Usercentrics has helped our organisation comply with data privacy standards such as GDPR and CCPA a lot accross numerous websites. User-friendly, easy to use and easy to implement! The platform's customisation features enabled us to easily integrate consent banners with our brand design. Furthermore, the attentive customer support team has been crucial in resolving our issues quickly. Overall, Usercentrics has improved our data privacy procedures while increasing user confidence. Review collected by and hosted on G2.com.

Only pre-defined templates/configurations for big markets like Europe, USA and Canada, but not a real issue. Review collected by and hosted on G2.com.

Usercentrics has been a fundamental tool for ensuring regulatory compliance and optimizing the user experience in our organization. Its interface is intuitive and easy to use, which allowed us to implement and manage consents quickly and efficiently.

What we value most is its versatility in the Free version. It helped us not only comply with privacy regulations like the GDPR but also maintain the trust of our users by managing their data transparently.

Without a doubt, a tool that brings peace of mind and value to our clients.

Highly recommended! Review collected by and hosted on G2.com.

With the elimination of the FREE version of the platforms, the price is high for small businesses. Usercentrics offers scalable plans, but for small businesses or startups with limited budgets, the price has become a barrier. Review collected by and hosted on G2.com.

User centric provides a very user friendly interface for consent management. It provides everything under one roof event if a business runs multiple websites.

It also allow to duplicate the existing settings-IDs which reduces human effort to create different data processing services again and again id you are using it for multiple websites.

Reporting interface also provides a detailed overview of Consent banner interactions.

Above all, it is compatible with GTM which makes it more desirable. It communicates with GTM and the tags change their behavior according to the user's consent both in basic and advanced consent mode.

Customer support is also very quick. Whenever I need to create a new settings-ID, I get quick response and my work is done very quickly. Review collected by and hosted on G2.com.

Although it provides a friendly user interface, some people with a lomited technical knowledge might face issues while implementing it on website. Also implementing the code on the website might reduce the speed of website but again it would also be a problem with other CMPs.

Overall, I haven't faced any issue while using it as it is easy to connect with GTM as well. Review collected by and hosted on G2.com.

That it used to be good, now however the UI is complicated, hard to get the setting ID Review collected by and hosted on G2.com.

Hard to get the setting ID, forced to have accept all button rather than just the save settings with all categories preselected/not selected. Furthermore, the experience in GTM is worse too with no variable checker in community vendor any longer. Not a fan! V2 is shit Review collected by and hosted on G2.com.

They have a powerful mobile SDK and the configuration from the dashboard is easy. The implementation is pretty straightforward and we could successfully integrate it to our systems. The analytics part is also pretty useful as it shows how frequent the users accept the consents. We're happy with the collaboration with UserCentrics as we did not had to deal with such a complicated topic that is the TCF compliancy. Review collected by and hosted on G2.com.

The Android SDK has a poor UX. The backstack is poorly managed when trying to come back from the "Manage preferences" screen. Pressing back would completely exit the consent process where the user would expect it to go back to the first screen. Same remark for the X icon on the "Manage preferences" screen. Review collected by and hosted on G2.com.

Its customizable to the end , we can use our own company Logo.I like how we can align it with our company identity. We can integrate with our marketing automation. and crm .

It adhere to GDPR and CCPA guidelines.

Customer support is highly active , they solve our query very fast Review collected by and hosted on G2.com.

Its quite hard for beginner to understand about its advanced features.

Price it quite agressive for small buisness. Review collected by and hosted on G2.com.

Usercentrics is user-friendly and straightforward to set up, with an intuitive admin interface that provides many options straight out of the box, including setting up custom Data Processing Services. This simplifies the process of configuring and updating your CMP.

The CMP itself is one of the best in its category, generally offering a pretty good UX/UI.

An finally, it offers competitive pricing, making it an affordable choice for app consent solutions. Review collected by and hosted on G2.com.

Usercentrics currently does not support duplicating existing CMP configurations. For companies managing multiple digital services, this limitation makes it cumbersome to set up new configurations, as you need to reconfigure everything from scratch.

For IAB configurations, Usercentrics doe not offer any option to import a list of custom vendors, which makes the manual selection and maintenance of the list quite labor-intensive.

On the customization front (UI of the CMP), while Usercentrics provides various options for tweaking the experience, the range of easily adjustable settings is sadly too limited without requiring extensive development work. Review collected by and hosted on G2.com.

Usercentrics offers an intuitive user interface, so you can easily find most things on your own. The DPS database covers most of the services you need to manage, which is great and saves you a lot of time. If you have questions, support is usually answering in 1-2 days. Review collected by and hosted on G2.com.

Some documentation on their website could be a little bit more detailed. Review collected by and hosted on G2.com.

A robust and user-friendly consent management platform, making it easy to stay compliant with data privacy regulations. The intuitive interface and customizable settings allow for seamless integration into websites, ensuring transparency and trust with users. Review collected by and hosted on G2.com.

While the platform is comprehensive, some aspects of the setup require a bit of learning, especially for those new to consent management. However, the available documentation and support help make the process smoother. Review collected by and hosted on G2.com.