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The customized, per user, trainings are by far what sets usecure apart from it's competition, why have all users take the same training when some don't need to be taught about a subject they already have a solid grasp on while missing out on what they are actually weak on? Never will I look the same way at training software after having used usecure. Review collected by and hosted on G2.com.
Although they have a more expensive plan that comes with better account compromise detection, I would have loved to see that implemented by default with the base plan even if it made it just a bit more expensive instead of being marketed as basically a full price product as an addon. Review collected by and hosted on G2.com.
Video Reviews
272 out of 273 Total Reviews for usecure
Overall Review Sentiment for usecure
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uSecure from a Supplier perspective is well priced, easy to setup and implement within a clients environment. Integration is a breeze with the initial setup with a client.
From a user perspective, the regular courses are short, informative and entertaining. A good mix to retain the information learned and non-intrusive to business hours.
From both perspectives, the user-interface is easy to navigate and quite to grasp. Logging in daily is never a chore and can be used for a quick glance or more depth setup. Review collected by and hosted on G2.com.
The only downsides are the intial time-consuming Gap Assessment Questionnaire.
The other downside is the phshing email creation is very basic and does not allow experts to get their hands in to create something spectacular. Review collected by and hosted on G2.com.
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I create micro learning videos and use U-secure to assist with training staff at various organizations. The layout is very easy to use. Its well laid out, has fantastic customer service, and is very easy to use and integrate into a corporation that needs frequent training provided. Reporting is easy and keeping track of users performance is very easy. Implementing this training is quick and seemless. Review collected by and hosted on G2.com.
There are one or two bugs when it comes to reporting, but they usually get sorted out with an email to support. I would love it if there were more ways to get video content onto the platform as Vimeo is a little tiresom at times. A system similar to the one with Vimeo, but rather with Youtube links, would be wonderful. Review collected by and hosted on G2.com.
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Usecure has 4 main pillars, which are based around training, learning, polices and breaches. As a business we use each of the pillars daily to train our staff and keep the business secure. The phising simulation software is brilliant as this is keeping staff alert to potential phising attacks. The learning modules are great and these can be worked into annual learning stratergies for staff members.
The price of the software is surprising low also.
The customer support comes from a dedicated manager. Ours is great and is always on hand to help with any techincal issues or advice on how best to use the software. Review collected by and hosted on G2.com.
So far nothing has come to mind that is worth noting. Review collected by and hosted on G2.com.
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We Use usecure from last one year and our experience with the product is amazing the way we can manage our info-sec policies and the info-sec training and awareness that is awesome. we have organised 2 phishing simulation from usecure it looks like amazing and with those we can identify gap and close those gaps ad the customer support is excellent we have integrated usecure with our google workspace and that works very smoothly and the time of implementation of this tool is very easy and only with the support of documentation we can do tasks very easily. we use usecure of weekly basis. Review collected by and hosted on G2.com.
As of now nothing we dislike it is great to use this product. Review collected by and hosted on G2.com.
Usecure's main point of attraction for me was the uPhish feature which allowed me to test users of our clients and their awareness to potentail phishin emails.
The system then gave feedback in a simple and easy to view dashboard which gave us a good insight to the overall level of security within our clients business.
It was very easy to implement as the system is well configured to add users. Review collected by and hosted on G2.com.
I noticed on a few tests that the dashboard wasn't displaying an accurate count for the level of each breach but this was cleared up as each different type of simulation has different requirements. Review collected by and hosted on G2.com.
Coming up to 1 year of being an admin on the platform and I have not had any issues whatsoever, from prospects to customers. The platform is simple on both the admin and the user side of things and the automation is great. One of my favourite features is the reporting. The performance reports are well received by the customers who are able to digest the data easily. Review collected by and hosted on G2.com.
I havent come across any downsides as of yet. Review collected by and hosted on G2.com.
We decided to partner with USecure a couple years ago in hopes of educating our end users on the dangers of blindly clicking on email links. When we first went live with our phishing campaign we noticed we were experiencing quite a few compromised users. After about a year of running our campaign, we have noticed our compromised users have dropped significantly. Our users are also using the Report Phishing plugin for outlook to report emails outside of our campaign that may sneak through. We are extremely happy with the results. The customer support has been stellar. Review collected by and hosted on G2.com.
There isn't much I dislike about. I do wish I knew about the Auto Phish feature much sooner which has significantly reduced the amount of backend work. Review collected by and hosted on G2.com.
Our team love our partnership with uSecure as it provides modern, relevant and region-specific End-User Cybersecurity Aware Training.
Deploying the solution into our client's environments is seamless and only takes a few clicks, with responsive support from their team if any headaches arise during the integration. Review collected by and hosted on G2.com.
uSecure - What is there to dislike, it is an industry leading CSAT solution which has allowed our team to ensure our clients and their staff receive modern,relevant training. Review collected by and hosted on G2.com.
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Usecure is very easy to configure and getting started with. The configuration wizards make life easy and it is a great tool for testing users to ensure we keep our staff on their toes when it comes to security Review collected by and hosted on G2.com.
I would like an option to restart a campaign instead of having to stop, delete and redo a campaign. A few extra option around this would be ideal Review collected by and hosted on G2.com.