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usecure Reviews & Product Details

Cristian A.
CA
Network Administrator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

The customized, per user, trainings are by far what sets usecure apart from it's competition, why have all users take the same training when some don't need to be taught about a subject they already have a solid grasp on while missing out on what they are actually weak on? Never will I look the same way at training software after having used usecure. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Although they have a more expensive plan that comes with better account compromise detection, I would have loved to see that implemented by default with the base plan even if it made it just a bit more expensive instead of being marketed as basically a full price product as an addon. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Company training for GCC high/ISO compliance is very easy to do through Usecure. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thank you Cristian for your positive review! We're glad to hear that you appreciate our customized, per user training approach. It's great to know that it's making a difference and supporting your company's compliance needs. Thank you also for your feedback on the pricing plan around our advanced dark-web monitoring tool. We value our customers' input and your suggestion has been passed on to the relevant team.

- Anna

usecure Overview

What is usecure?

usecure enables businesses to measure their employee security posture against evolving cyber threats, reduce security incidents caused by human error and demonstrate compliance with core security standards To manage human cyber risk, usecure combines user-tailored security awareness training programs, custom phishing simulations, ongoing dark web monitoring, simplified policy management processes and ongoing human risk scoring.

usecure Details
Product Website
Languages Supported
German, English, Finnish, French, Dutch, Norwegian, Portuguese, Spanish, Swedish
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Product Description

usecure enables businesses to measure their employee security posture against evolving cyber threats, reduce security incidents caused by human error and demonstrate compliance with core security standards To manage human cyber risk, usecure combines user-tailored security awareness training programs, custom phishing simulations, ongoing dark web monitoring, simplified policy management processes and ongoing human risk scoring.


Seller Details
Seller
usecure
Company Website
Year Founded
2016
HQ Location
Manchester,, GB
Twitter
@getusecure
904 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
Description

We help IT leaders and managed service providers (MSP) measure, reduce and monitor human cyber risk.


Jordan D.
JD
Overview Provided by:
Product Marketing Manager

Recent usecure Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"uSecure Review"
The ulearn feature is good for engaging staff in cyber security training and the product is easy to use.
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Very good and user friendly platform"
Auto enrolment and Gap Analysis. UI is okay too, with room for improvment.
TM
Tyler M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Product and Excellent Customer Support"
We decided to partner with USecure a couple years ago in hopes of educating our end users on the dangers of blindly clicking on email links. When w...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

usecure Media

usecure Demo - Human Risk Reporting - Dashboard
Gain a high-level overview of your business's current human risk score, user training performance, phishing susceptibility and more.
usecure Demo - Fun & Story-Based - Security Awareness Micro-Training Course
Example of a usecure security awareness training video course.
usecure Demo - Human Risk Reporting Centre - Trends & Progress
The Performance Centre gives usecure admins an easier way to monitor changes in human risk over time, highlight key areas for improvement and manage internal stakeholder reports from one place.
usecure Demo - Gap Analysis - User Training Performance
View each user's competency level in core areas of information security.
usecure Demo - uPhish Template Library
Launch realistic phishing simulations in minutes straight from the pre-loaded uPhish library, or create a custom campaign.
Play usecure Video
Play usecure Video
Play usecure Video

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Video Reviews

272 out of 273 Total Reviews for usecure

4.6 out of 5
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272 out of 273 Total Reviews for usecure
4.6 out of 5
272 out of 273 Total Reviews for usecure
4.6 out of 5

usecure Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for usecureQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
TB
Cyber Security Architect
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

uSecure from a Supplier perspective is well priced, easy to setup and implement within a clients environment. Integration is a breeze with the initial setup with a client.

From a user perspective, the regular courses are short, informative and entertaining. A good mix to retain the information learned and non-intrusive to business hours.

From both perspectives, the user-interface is easy to navigate and quite to grasp. Logging in daily is never a chore and can be used for a quick glance or more depth setup. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The only downsides are the intial time-consuming Gap Assessment Questionnaire.

The other downside is the phshing email creation is very basic and does not allow experts to get their hands in to create something spectacular. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

uSecure solves the issue of on-going training with regards to the cyber security threats presented in the world.

The setup and interface is intuitive and easy to use and takes only minutes to integrate into the clients environment.

The training is short, informative and entertaining. This allows users to complete the training with little to no interruption of their normal duties during business hours.

The reporting and updates allows me, as a consultant, to stay abreast of the training and ensure all are on track. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Tim, we're thrilled to hear you're having such a positive experience with usecure! Thank you for taking the time to share your feedback on G2. We really appreciate your detailed review. We appreciate your feedback on the Gap Assessment and the phishing simulation tool. Could you elaborate on the types of simulations you'd like to create with more advanced features? Knowing more about your needs will help us as we consider future platform enhancements. Please contact us or your account manager to discuss this further.

alexander v.
AV
Sales admin and marketing.
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

I create micro learning videos and use U-secure to assist with training staff at various organizations. The layout is very easy to use. Its well laid out, has fantastic customer service, and is very easy to use and integrate into a corporation that needs frequent training provided. Reporting is easy and keeping track of users performance is very easy. Implementing this training is quick and seemless. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There are one or two bugs when it comes to reporting, but they usually get sorted out with an email to support. I would love it if there were more ways to get video content onto the platform as Vimeo is a little tiresom at times. A system similar to the one with Vimeo, but rather with Youtube links, would be wonderful. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

When a new policy is implemented intoa company, I provide training for clarity on those policies. Review collected by and hosted on G2.com.

Sam C.
SC
Data Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about usecure?

Usecure has 4 main pillars, which are based around training, learning, polices and breaches. As a business we use each of the pillars daily to train our staff and keep the business secure. The phising simulation software is brilliant as this is keeping staff alert to potential phising attacks. The learning modules are great and these can be worked into annual learning stratergies for staff members.

The price of the software is surprising low also.

The customer support comes from a dedicated manager. Ours is great and is always on hand to help with any techincal issues or advice on how best to use the software. Review collected by and hosted on G2.com.

What do you dislike about usecure?

So far nothing has come to mind that is worth noting. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

As a company we had a member of staff who engaged with a social enginerring scam which orignated from a phising email.

Due to the training and awerness created by Usecure as a business our ability to spot such attempts has sky rocketed and we have not had an further incidents. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hi Sam, we're thrilled to hear that you are finding value in all our products. It's great to know that our solution is helping to keep your business secure and that you have had a positive experience with our customer support. Thanks so much for your feedback!

- Anna

Varun K.
VK
Security Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

We Use usecure from last one year and our experience with the product is amazing the way we can manage our info-sec policies and the info-sec training and awareness that is awesome. we have organised 2 phishing simulation from usecure it looks like amazing and with those we can identify gap and close those gaps ad the customer support is excellent we have integrated usecure with our google workspace and that works very smoothly and the time of implementation of this tool is very easy and only with the support of documentation we can do tasks very easily. we use usecure of weekly basis. Review collected by and hosted on G2.com.

What do you dislike about usecure?

As of now nothing we dislike it is great to use this product. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

for managing info-sec training and awareness among employee it is solve our problem of reminding every employee who haven't complete his training/quiz. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Varun, thank you for sharing your positive experience with usecure! We appreciate your feedback and are so glad to hear that our info-sec training and awareness platform is meeting your needs. It's also great to know that our customer support has been helpful and that the phishing simulations are proving valuable in strengthening your security.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

Usecure's main point of attraction for me was the uPhish feature which allowed me to test users of our clients and their awareness to potentail phishin emails.

The system then gave feedback in a simple and easy to view dashboard which gave us a good insight to the overall level of security within our clients business.

It was very easy to implement as the system is well configured to add users. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I noticed on a few tests that the dashboard wasn't displaying an accurate count for the level of each breach but this was cleared up as each different type of simulation has different requirements. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Usecure allowed us to provide a clear insight into how users are dealing with dangerous emails that could threaten the clients company and which users in the business need more training and even better we could see which areas they need it in.

When feedbacking to the client they were able to arrange the correct training for their staff. Review collected by and hosted on G2.com.

AM
Cyber Compliance Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

Coming up to 1 year of being an admin on the platform and I have not had any issues whatsoever, from prospects to customers. The platform is simple on both the admin and the user side of things and the automation is great. One of my favourite features is the reporting. The performance reports are well received by the customers who are able to digest the data easily. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I havent come across any downsides as of yet. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

The main issue is awareness to phishing emails.. The courses on phishing and the phishing simulations have shown a massive improvement from our customers and they are becoming more resistant to phishing emails. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thank you for the fantastic review! We're thrilled to hear you've had such a positive experience with usecure over the past year, from prospecting to customer use. It's great that you find the platform simple for both admins and users, and that the reporting is so well-received. We're especially pleased to hear about the positive impact on phishing awareness and resistance – that's exactly what we aim for!

TM
System Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about usecure?

We decided to partner with USecure a couple years ago in hopes of educating our end users on the dangers of blindly clicking on email links. When we first went live with our phishing campaign we noticed we were experiencing quite a few compromised users. After about a year of running our campaign, we have noticed our compromised users have dropped significantly. Our users are also using the Report Phishing plugin for outlook to report emails outside of our campaign that may sneak through. We are extremely happy with the results. The customer support has been stellar. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There isn't much I dislike about. I do wish I knew about the Auto Phish feature much sooner which has significantly reduced the amount of backend work. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Our security awareness has improved significantly. Users are much more aware of what they click on! Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hello Tyler, thanks so much for your review! We're so pleased to hear that you've had such a positive experience with our product and customer support. It's great to know that our phishing campaigns and Phish Alert plugin have been effective in improving your security awareness. We appreciate your feedback and are glad to have you as a satisfied customer!

- Anna

TM
IT Consultant/Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

Our team love our partnership with uSecure as it provides modern, relevant and region-specific End-User Cybersecurity Aware Training.

Deploying the solution into our client's environments is seamless and only takes a few clicks, with responsive support from their team if any headaches arise during the integration. Review collected by and hosted on G2.com.

What do you dislike about usecure?

uSecure - What is there to dislike, it is an industry leading CSAT solution which has allowed our team to ensure our clients and their staff receive modern,relevant training. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Through our partnership with uSecure, it has allow our team to ensure our clients and their teams are always receiving modern, relevant and region-relevant content Review collected by and hosted on G2.com.

CD
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Response from Anna Cunningham of usecure

Hi Corey, thanks so much for your positive feedback. We're pleased to hear you're benefitting from the ease of automation and the value that white-labelling adds to our products to meet your branding requirements. Thanks for your review!

- Anna

Gavin L.
GL
Security Team Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about usecure?

Usecure is very easy to configure and getting started with. The configuration wizards make life easy and it is a great tool for testing users to ensure we keep our staff on their toes when it comes to security Review collected by and hosted on G2.com.

What do you dislike about usecure?

I would like an option to restart a campaign instead of having to stop, delete and redo a campaign. A few extra option around this would be ideal Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Usecure helps our clients identify weaknesses in their security setup and that allows us to improve trust with the client as well as stay on top of our security requirements Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Gavin, thank you for the excellent review! We're thrilled you find usecure easy to configure and that it's a great tool for testing your users' security awareness. We appreciate your feedback regarding campaign restarts, and we'll pass this suggestion along to our team for consideration.