usecure Reviews & Product Details

I initially used usecure for information and security training and it's a critical component of how we share new training material, including bespoke training. I also find it great for additional training like bullying and harassment. I appreciate that it allows us to have a centralized place for all our training records, which is fantastic for demonstrating to auditors during ISO accreditation audits. I find usecure easy to use, and the courses are more enjoyable with easy-to-digest content. The initial setup of usecure was very easy. Review collected by and hosted on G2.com.

The reporting mechanism still feels clunky and it could be more intuitive to have a way to see what courses have been sent recently, across all users. I'd like to have a course that has been sent, then through a drop down, see the users that have been enrolled and be able to filter only the ones that haven't completed the course. Review collected by and hosted on G2.com.

Straight forward platform for Phishing Simulation, testing and policy management. User Interface is good. Has good integration with Microsoft 365 and Google Workspace. Very easy to configure phishing simulations and gather information. Lots of built in templates to use.

Moreover the platform is regularly updated and the team behind the product is approachable and easy to work with.

Happy with the pricing of the product compared to some of the other products out there. Lot of value for what we pay. Review collected by and hosted on G2.com.

Would like the getting started guide to be more detailed and more flexibility and clarity about how the simulations are done. Review collected by and hosted on G2.com.

The custom course builder is a standout feature for us. It gives us the flexibility to create training content that's tailored to our organisation's specific policies, tone, and risk areas, rather than relying solely on off-the-shelf material. This has made our security awareness training feel much more relevant to employees, which in turn has improved engagement. The interface is intuitive enough that we don't need any specialist skills to put together professional-looking courses." Review collected by and hosted on G2.com.

The main limitation we've encountered is with the custom course builder while it's a genuinely useful tool, it lacks support for animations, which can make it harder to create the more dynamic, engaging content that modern learners respond well to. Video support is also limited to Vimeo-hosted content, which isn't a dealbreaker but does add an extra step to the workflow and restricts flexibility. These aren't major issues, but addressing them would make an already strong feature even more powerful." Review collected by and hosted on G2.com.

I really appreciate usecure for being a highly flexible and effortlessly user-friendly solution. It delivers a huge bang for the buck. It's very simple to focus on what really matters without wasting time on admin work. I'm not losing hours understanding how it works out as there is no learning curve, even for my colleagues who can complete their training without complaining. The initial setup was very easy thanks to the documentation. Review collected by and hosted on G2.com.

I'd like more AI help, for example, to craft my custom training tailored for my company. Review collected by and hosted on G2.com.

I like the ease of use and clean UI of usecure. Its automation of learning and phishing attempts is a significant advantage, especially as an MSP because it allows for a hands-off experience once I set up my custom settings. The initial setup was fairly simple, which I appreciate. Review collected by and hosted on G2.com.

Ulearn - No admin or managed oversight into what questions people got wrong, so you can see if it's a question issue or you need to dive deeper into staff training. Highlight in the portal what training is part of the Uphish process. Build a schedule for not automated content. Ubreach - End users can't see the passwords, that is outrageous, creates more work for IT admins. Uphish - Different forms other than email. Review collected by and hosted on G2.com.

What stands out most about usecure is its seamless balance between advanced automation and an incredibly intuitive UI/UX.

From an administrative perspective, the Microsoft 365 integration is flawless, allowing for automated user syncing that saves us hours of manual data entry every month. The Auto-Enrol feature is a game-changer for our workflow; it intelligently identifies individual security gaps and assigns tailored micro-learning modules without any manual intervention.

The performance of the phishing simulations (uPhish) provides tangible data on our human risk, delivering a clear ROI by significantly dropping our compromise rates. Furthermore, the uPolicy feature simplified our onboarding process by digitizing policy approvals in one central hub. It’s a powerful, AI-driven intelligence tool that makes complex cybersecurity training accessible and engaging for every employee, regardless of their technical background. Review collected by and hosted on G2.com.

Gemini has said

Despite being an excellent tool, what I like least is that the advanced customization of phishing templates (uPhish) can be a bit limited if you're looking for an extreme level of detail or very specific fields outside of the standard. Additionally, although the UI/UX is impeccable, the reporting and analytics section sometimes feels somewhat rigid; I would like to have more freedom to create custom dashboards or export data with more granular filters without having to navigate through so many menus. Lastly, the content library of uLearn is of high quality, but the frequency of updates for new topics specific to industrial niches could be faster to keep up with the latest threats in highly specialized sectors. Review collected by and hosted on G2.com.

I use usecure for phishing simulations, data security training, and health and safety training. I find the automated training helpful as it allows us to easily track who has completed their assigned training. The automated phishing emails are great because they require no manual intervention from us. I particularly enjoy the funny and informative videos in the training courses, which keep things light while effectively communicating the message. Also, using real phishing examples in emails increases the challenge, which I appreciate. The integration with Outlook works well for us. Initially, it was very easy to add everyone by importing them from a spreadsheet. Although using the API with our custom software was a bit challenging at first, once it was working, it functioned really well. Review collected by and hosted on G2.com.

The create your own courses feature could add some more features such as adding videos from different sources such as Youtube. Being able to customize the font would be great. Review collected by and hosted on G2.com.

I like a lot of features from being able to simulate phishing, providing the email breaches and the short training with videos for different topics. Review collected by and hosted on G2.com.

I'm not sure if there is anything. Maybe if we could use our own domain names for the testing user accounts instead of those suggested by usecure. Review collected by and hosted on G2.com.

I love that usecure is automated as heck! Most things are set-it-and-forget-it but also offer a way for me to manually assign tasks and create custom phishing simulations. The onboarding process is fairly easy and simple to set up. Any issues we have are addressed easily in documentation and support response. The flexibility of pricing and ease of use for onboarding, as well as the less hand-holding needed for our clients on the creation of content and campaigns, stand out. Usecure is very much automated in these ways, making the initial setup easy as pie. Review collected by and hosted on G2.com.

Phishing Simulations could offer more intuitive or advanced customization on a per user basis - such as AI enhancement. I also would love to get better reporting. As is, it's OK - mostly what you need. But further breakdowns, like a question by question analysis of custom content made using the Course Builder, would be helpful to better tailor our clients' internal content testing. Review collected by and hosted on G2.com.

I use usecure for security awareness training and appreciate how it educates users about cybersecurity best practices and keeps them informed about potential threats. It has improved our overall security awareness by making users more conscious of common threats like phishing and social engineering. Managing and automating training is much easier with usecure, saving time while ensuring everyone stays updated with the latest security practices. I really like how easy it is to use and manage. The automation features are great, especially for assigning training and running phishing simulations without much manual effort. These features save a lot of time and effort because everything runs automatically based on predefined rules, and phishing simulations can be scheduled and customized in advance, ensuring continuous testing without extra work on our side. The initial setup was very easy. Review collected by and hosted on G2.com.

One area that could be improved is the training content. While it's generally useful, expanding it or making it more dynamic and engaging would help users get even more value from the platform. Review collected by and hosted on G2.com.