UpKeep has been an invaluable asset to our maintenance team. The most helpful feature for us has been the work order management system. It allows us to easily create, assign, and track work orders, ensuring that nothing falls through the cracks. The ability to attach photos and documents to work orders has significantly improved our communication and documentation process.

Additionally, the mobile app has been a game-changer. Our technicians can access and update work orders on the go, which has greatly increased our efficiency and reduced downtime. The real-time notifications keep everyone informed and up-to-date, which is crucial for our fast-paced environment.

The reporting and analytics tools have also been extremely beneficial. We can generate detailed reports on our maintenance activities, helping us identify trends and areas for improvement. This data-driven approach has led to more informed decision-making and better resource allocation.

Overall, UpKeep has streamlined our maintenance operations, improved our workflow, and enhanced our team's productivity. I highly recommend it to any organization looking to optimize their maintenance management processes. Review collected by and hosted on G2.com.

the mobile app, although generally very helpful, can sometimes be slow and occasionally crashes. This can be frustrating for our technicians who rely on the app for real-time updates and work order management. Review collected by and hosted on G2.com.

Upkeep keeps track of when the work has been completed, and it helps with managing multiple teams. Review collected by and hosted on G2.com.

I would prefer an easier way to manage my employees information from a computer. As an administrator and manager, I can't change passwords when my employees forget theirs. Review collected by and hosted on G2.com.

The platform is very user friendly and intuitive. Review collected by and hosted on G2.com.

Frequent glitches and slow response time with repairs. Review collected by and hosted on G2.com.

The parts and inventory system is great for keeping track of parts used and helps with reordering and keeping critical parts in stock. Review collected by and hosted on G2.com.

The app can be very slow at times which can be quite frustrating when working on a work order Review collected by and hosted on G2.com.

UpKeep has an easy platform to navigate with plenty of resources and functions that you can manipulate to best suit your needs for what you're looking to accomplish. It has an app that is very easy to use and I can keep track of all my client's outstanding work orders with ease. We were able to transfer and sync all of our data from WorkWave here simply and no data was lost. I use it daily and log pictures as well as data in it to keep history of records. Review collected by and hosted on G2.com.

I would say the only downside I have with upKeep right now is downloading some templates - it wants to automatically open Adobe Acrobat and then will say file is not accessible. Review collected by and hosted on G2.com.

The simplicity and quickness of the information getting to where it needs to go. Review collected by and hosted on G2.com.

Sometimes it has had glitches and I haven't been able to submit an upkeep request. Review collected by and hosted on G2.com.

The ease of use. I can bring in a new Tech and have them actively in the system with in hours. Review collected by and hosted on G2.com.

Somethimes going between menu's can be odd. At times the search functions among assets can be somewhat cumbersome. Review collected by and hosted on G2.com.

It is very straightforward and simple to use. Review collected by and hosted on G2.com.

I would like everything (comments, etc) entered on a work order to be able to be printed on the invoice. Review collected by and hosted on G2.com.

We have been using Upkeep CMMS for over a year now. It has been a critical tool for managing our maintenance operations. The interface is very user-friendly, making it easy for both experienced and new users to navigate. It's streamlined and intuitive, so I don’t need to spend much time explaining how to use it. Review collected by and hosted on G2.com.

While Upkeep is feature rich. It is not wildly customizable for individual organizations and most feature improvements come from group feedback from the community. However, the open API does allow users to build out customizations based on their own use cases. Review collected by and hosted on G2.com.

Upkeep helps to track completion of routine tasks , assets, and projects in a timely manner It is an improvement for our organization in being proactive for maintenance items and reducing operating expenses. Review collected by and hosted on G2.com.

The issue on my end is that most of my staff is elderly and has difficulty with computer literacy. However, for the most part Upkeep is user friendly. Review collected by and hosted on G2.com.