UpKeep Reviews & Product Details

UpKeep is an Asset Operations Management solution that helps maintenance, reliability, and operations teams efficiently manage the day-to-day maintenance life cycle, optimize asset utilization, and gain insights into real-time performance data. Mobile-first and designed for a dispersed workforce, UpKeep gives maintenance teams one place to manage inventory, work orders, and budgets while giving technicians convenient and immediate self-help where they work. Reliability teams use UpKeep for asset performance management to measure and optimize long-term efficiency of their assets over the assets’ lifetime. Operations teams use real-time performance monitoring to understand critical business metrics through remote condition monitoring using sensors and UpKeep’s Edge platform. Over 3,000 leading companies including Rehrig Pacific, Orangetheory, NatGas, and Constellation Brands use UpKeep to bring together disparate data to empower every technician to be their most productive, wherever they are. Founded in 2017, UpKeep is backed by $49M in funding from leading investors including YCombinator, Battery Ventures, Insight Partners, and Emergence Capital. Learn more at upkeep.com

Product Website

Seller

UpKeep

Discussions

UpKeep Community

Languages Supported

English, Spanish

Overview by

Ryan Chan, CMRP (Founder and CEO at UpKeep | Forbes 30 Under 30)

Pricing

Pricing provided by UpKeep.

Essential

$20.00

View More Pricing Information

UpKeep Integrations

(5)

Verified by UpKeep

UpKeep Media

Create, assess, prioritize, and measure all of your maintenance work orders in one place. UpKeep is the easy-to-use, all-in-one solution that simplifies work order management.

UpKeep Demo - Parts & Inventory Management

UpKeep’s inventory management software provides you with powerful insights to better control costs and ensure you have sufficient supply in stock.

Gain visibility into total costs as a percentage of RAV, downtime and cost trends, and total costs.

Quickly generate a maintenance report to evaluate work order completion rates, maintenance costs, technician productivity, inventory levels, and more.

UpKeep Demo - Create & Manage Work Orders from Your Phone

Make better and more data-driven decisions for repairs with on-the-go access to asset work order history.

Official Downloads

(3)

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Getting Started with Asset Operations Management

From Pen and Paper to CMMS - Level 1 of the Maintenance Maturity Model

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Donny P.

Owner

Small-Business (50 or fewer emp.)

10/30/2025

"Simple and Functional, But Tech Issues Take Time to Resolve"

5/5

What do you like best about UpKeep?

The simplicity, functionality, and affordability. The support team is very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

Sometimes It takes a while to resolve technical issues. Review collected by and hosted on G2.com.

What problems is UpKeep solving and how is that benefiting you?

This software is at the heart of our business operations. It ensures that everyone, whether in the office or out on site, stays connected. We rely on it to manage our customers, work locations, vendors, and material inventory, as well as to generate estimates and invoices. It also helps us organize project photos and files. Review collected by and hosted on G2.com.

Adele A.

Project Coordinator

Mid-Market (51-1000 emp.)

6/4/2025

"UpKeep in SaddleBrooke"

4.5/5

What do you like best about UpKeep?

UpKeep has kept our facilities department running smoothly and the response time is fantastic. The speed in which the teams are able to respond is beyond belief. Very easy to use. It is in constant use in the community. Being able to track spending is great, once we get everyone on board. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

Training is not as user friendly as it could be. Review collected by and hosted on G2.com.

james m.

Corporate Maintenance Manager

Small-Business (50 or fewer emp.)

8/7/2025

"CMMS software that is constantly evolving"

5/5

What do you like best about UpKeep?

Being able to track all locations and assets, develop history on assets to make informed discissions.

The customer service and support are ready to assist and work through any issue that may arise.

Ease of implementation and use, being able to add assets from the App while in the field. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

this is not a dislike, but you get out of Upkeep what you put in it. getting users/requestors to put in request instead of stopping people on the floor.

Take ownership in the program and you see dividends, it makes Maintenace and reliability easier and that is what you need for persons to take the ownership. Review collected by and hosted on G2.com.

What problems is UpKeep solving and how is that benefiting you?

Asset history, parts inventory and communication across all 3 locations.

The notifications that you receive when a request or work order is submitted allows you to see what is going on without having to call or track someone down.

As a requestor, you will receive an email when the request is approved, work order started and completed. giving the requestor the ability to schedule their work and keep track of the repairs. Review collected by and hosted on G2.com.

Deya Al-Kayyal, I.

FM Hard Services Manager

2/10/2026

"Cloud connectivity for easy management"

5/5

What do you like best about UpKeep?

I love UpKeep because of its ease and reliability, and I appreciate the cloud access that allows me to stay connected and access it from anywhere. Setting up UpKeep was very easy. I find that creating maintenance schedules, receiving requests, processing them, and storing them is an important and useful part of my facility management. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

I liked everything Review collected by and hosted on G2.com.

Herman P.

12/10/2025

"Streamlines Maintenance with Ease"

5/5

What do you like best about UpKeep?

I really love how UpKeep takes away the middleman and pretty much streamlines the process directly between two parties. It keeps a record of the things that need to be taken care of for transparency. The system is pretty straightforward and user-friendly, and it's easy to learn. I really enjoy the software. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

I love everything about it. Review collected by and hosted on G2.com.

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

11/4/2021

"Great software, a few bumps at times when using"

3/5

What do you like best about UpKeep?

UpKeep is typically available to answer questions, however they are not as accessible as it used to be. Software changes quite frequently which makes it difficult to keep up with. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

I like the software of UpKeep and the options it offers. I do not care for the constant changes they make to it and lack of notification of when these changes are made. The software tends to run slower than it should at times. Review collected by and hosted on G2.com.

Recommendations to others considering UpKeep:

Make sure to review the different options of plans to help you decide which plan will benefit your company the most. You can visit with the customer service reps and they can explain the options to help you determine which is the most beneficial for your organization. Set up was a little difficult at first but once all employees have been trained and used it for a while, it was simple and helpful. Review collected by and hosted on G2.com.

What problems is UpKeep solving and how is that benefiting you?

UpKeep is a great way to keep track of inventory. You can set work orders to notify you when a job needs completed. Review collected by and hosted on G2.com.

Response from Margot Ford of UpKeep

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Hi there, thank you for your feedback. I will certainly pass it on to our product team – we're always making improvements based on customer feedback, so I appreciate yours!

Tony D.

SEO

Small-Business (50 or fewer emp.)

11/12/2025

"Fast, Intuitive, and Effortless Maintenance Management"

4.5/5

What do you like best about UpKeep?

I really enjoy the user experience this software provides; it's fast and intuitive. I especially liked how easy it was to create work orders, attach photos, and scan assets using QR codes. The preventive maintenance scheduling is another feature I appreciate, along with how simple the initial setup was. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

It could improve some aspects, such as report customization, and facilitate learning. Review collected by and hosted on G2.com.

Chase S.

Director of Advancement & Mission

Small-Business (50 or fewer emp.)

5/12/2025

"Game-Changer for Managing Church & School Facilities"

4.5/5

What do you like best about UpKeep?

UpKeep has been an absolute game-changer for our operations at Mary Immaculate Church & School. Managing two large commercial buildings and multiple residential properties used to feel like juggling blindfolded—but UpKeep brought order, visibility, and peace of mind. The work order system is intuitive and easy for our staff to use, and the mobile app allows our maintenance team to respond quickly, even across multiple buildings. Preventive maintenance scheduling has helped us stay ahead of costly issues, and we’ve been able to track vendors, parts, and recurring tasks with much more clarity. The ability to pull historical data and see asset trends has made our budgeting more strategic and less reactive. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

The only downside so far is that the inventory module took a bit of time to fully customize to our needs. A few additional options for bulk editing or viewing data across multiple locations would improve speed during setup—but once configured, it's worked reliably. Review collected by and hosted on G2.com.

What problems is UpKeep solving and how is that benefiting you?

UpKeep has brought structure and visibility to our facilities operation at Mary Immaculate Church & School. We manage multiple buildings—two large commercial spaces and three residential rectories—so the ability to centralize work orders, schedule preventive maintenance, and track vendor performance has been critical. Before UpKeep, we were relying on emails, paper notes, and memory to manage everything. Now we have a system that helps us stay ahead of issues, prioritize urgent repairs, and make data-informed decisions around budgeting and asset lifecycle. It's made our operations more efficient and has allowed our small team to handle a large, complex campus with confidence. Review collected by and hosted on G2.com.

Steven M.

Fleet Technician

Mid-Market (51-1000 emp.)

4/5/2024

"Great Overall Product ! Really Helps Keep Everthing Organized !"

4.5/5

What do you like best about UpKeep?

Being able to track all our inventory and keep everything organized. I use it a lot , easy to use! Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

The interface is a bit glitchy sometimes. The fact that assets status can't be changed when a an asset is out of service in the Upkeep Starter plan. Review collected by and hosted on G2.com.

Response from Maria Rossodivito of UpKeep

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Hi Steven, thank you for your fantastic review! We're thrilled to hear that you're enjoying UpKeep. Your satisfaction is our top priority, and we're committed to delivering excellence.

Pritam R.

Small business

Small-Business (50 or fewer emp.)

10/15/2025

"About Upkeep"

4/5

What do you like best about UpKeep?

User friendly and easy to use. Very useful to people of who lack orgaization and also help in scheduling asset and time in day to day life. Good customer supportwith training resources. Review collected by and hosted on G2.com.

What do you dislike about UpKeep?

It lack with big operations for big enterprises. System lag and slow down during peak hours. Review collected by and hosted on G2.com.