UpKeep is helpful to track assets and work orders associated with that asset or location. UpKeep has also been helpful for keeping track of preventative maintenance on heavy equipment and vehicles. Our technicians find it easy to use when assigned a work order. Requesters have found the updates helpful and meaningful. We use UpKeep daily to communicate with our crew and requesters. Review collected by and hosted on G2.com.

Upkeep could improve the parts management department. I find that Nova needs additional uploaded data to complete some tasks, which requires an extra step on our end. UpKeep is always working to improve, so I am sure these will be updated soon. Review collected by and hosted on G2.com.

The system is easy to use and very helpful to me as a Maintenance Manager. I can monitor the progress of work orders and PMs and the use of spare parts. Customer support for when I have any questions is very good even with the time difference (I am based in Australia). Review collected by and hosted on G2.com.

The only issue was the initial set up, a lot of data entry to do which was, although essential, very tedious. Review collected by and hosted on G2.com.

I appreciate how simple the workflow is and how efficiently the inventory updates are handled. Review collected by and hosted on G2.com.

I find it challenging to look up parts and add purchase orders unless I know the exact wording that was originally entered. This makes the process more difficult than it should be. Review collected by and hosted on G2.com.

The simplicity, functionality, and affordability. The support team is very helpful and responsive. Review collected by and hosted on G2.com.

Sometimes It takes a while to resolve technical issues. Review collected by and hosted on G2.com.

UpKeep has kept our facilities department running smoothly and the response time is fantastic. The speed in which the teams are able to respond is beyond belief. Very easy to use. It is in constant use in the community. Being able to track spending is great, once we get everyone on board. Review collected by and hosted on G2.com.

Training is not as user friendly as it could be. Review collected by and hosted on G2.com.

Being able to track all locations and assets, develop history on assets to make informed discissions.

The customer service and support are ready to assist and work through any issue that may arise.

Ease of implementation and use, being able to add assets from the App while in the field. Review collected by and hosted on G2.com.

this is not a dislike, but you get out of Upkeep what you put in it. getting users/requestors to put in request instead of stopping people on the floor.

Take ownership in the program and you see dividends, it makes Maintenace and reliability easier and that is what you need for persons to take the ownership. Review collected by and hosted on G2.com.

I love UpKeep because of its ease and reliability, and I appreciate the cloud access that allows me to stay connected and access it from anywhere. Setting up UpKeep was very easy. I find that creating maintenance schedules, receiving requests, processing them, and storing them is an important and useful part of my facility management. Review collected by and hosted on G2.com.

I liked everything Review collected by and hosted on G2.com.

I really love how UpKeep takes away the middleman and pretty much streamlines the process directly between two parties. It keeps a record of the things that need to be taken care of for transparency. The system is pretty straightforward and user-friendly, and it's easy to learn. I really enjoy the software. Review collected by and hosted on G2.com.

I love everything about it. Review collected by and hosted on G2.com.

UpKeep is typically available to answer questions, however they are not as accessible as it used to be. Software changes quite frequently which makes it difficult to keep up with. Review collected by and hosted on G2.com.

I like the software of UpKeep and the options it offers. I do not care for the constant changes they make to it and lack of notification of when these changes are made. The software tends to run slower than it should at times. Review collected by and hosted on G2.com.

I really enjoy the user experience this software provides; it's fast and intuitive. I especially liked how easy it was to create work orders, attach photos, and scan assets using QR codes. The preventive maintenance scheduling is another feature I appreciate, along with how simple the initial setup was. Review collected by and hosted on G2.com.

It could improve some aspects, such as report customization, and facilitate learning. Review collected by and hosted on G2.com.