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UpCity Reviews & Product Details

Verified User in Graphic Design
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UpCity?

It helps bring Qualified leads to our website that are looking for the services we provide ou clients. It has really helped us screen out so many tire kickers and helps generate leads aligned with what we provide. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

No other way around it. However, I never like pay-to-play programs; something about it makes me feel it is less authentic. Review collected by and hosted on G2.com.

Recommendations to others considering UpCity:

I have been using it for a couple of years now and have definitely witnessed the value this platform provides out of New Business strategies. Due to COVID, we pulled back on this service, and we noticed a drastic change in traffic almost immediately. When we signed back on, they had a more affordable option and plan for us to re-engage. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Proven qualified leads to follow up with. Review collected by and hosted on G2.com.

UpCity Overview

What is UpCity?

UpCity is a resource that helps connect businesses to B2B service providers they can trust. We create and empower successful relationships between businesses and service providers. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants and many more—nearly 2 million businesses (and counting) have visited UpCity to identify the best partner for their needs. Our mission is to facilitate successful relationships, so we created our proprietary data-driven Recommendability Rating to help guide us in ranking and recommending the top service providers in each local market and nationally.

UpCity Details
Discussions
UpCity Community
Languages Supported
English
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Product Description

UpCity is SEO and inbound marketing software for small businesses and agencies

How do you position yourself against your competitors?

While providing great software and services to our agencies over the years, the need to generate leads and provide our partners more visibility became increasingly clear. We now help over 100,000 business owners find great digital marketing agencies every month through our Top Local Agency Marketplace. By combining lead generation capabilities with our software and services, UpCity puts together all the parts needed for digital marketing professionals to scale their business.


Seller Details
Seller
UpCity
Year Founded
2009
HQ Location
Chicago, Illinois
Twitter
@upcityinc
5,727 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

JR
Overview Provided by:

Recent UpCity Reviews

RO
Rob O.Small-Business (50 or fewer emp.)
0.5 out of 5
"Not Useful"
OnBoarding was simple and encouraging. The potential
Skip C.
SC
Skip C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent Directory Service!!"
Customer Service, Excellency Awards, Badges, Customer Reviews, Leads, SEO and more!
Stuart S.
SS
Stuart S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Review Service"
Upcity has allowed my business to get reviews from our clients easily and has made it so that new clients searching on listing sites can check us o...
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UpCity Media

UpCity Demo - Improve Your Company's Overall Recommendability
Improve Your Company's Overall Recommendability
UpCity Demo - Use Your Dashboard To Track Daily Metrics
Use Your Dashboard To Track Daily Metrics
UpCity Demo - Get Insights That Show Where You Rank Among Your Competitors
Get Insights That Show Where You Rank Among Your Competitors
UpCity Demo - Monitor and Manage Third-Party Reviews
Monitor and Manage Third-Party Reviews
Answer a few questions to help the UpCity community
Have you used UpCity before?
Yes

53 out of 54 Total Reviews for UpCity

4.4 out of 5
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53 out of 54 Total Reviews for UpCity
4.4 out of 5
53 out of 54 Total Reviews for UpCity
4.4 out of 5

Overall Review Sentiment for UpCityQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Skip C.
SC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UpCity?

Customer Service, Excellency Awards, Badges, Customer Reviews, Leads, SEO and more! Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I dislike the fact that there is nothing to dislike about UpCity!! Haha Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Brand Awareness, Reviews, Results in Search Engines. All have improved for my business. Review collected by and hosted on G2.com.

RO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UpCity?

OnBoarding was simple and encouraging.

The potential Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Poor customer service

No business leads generated by service

Promises and no delivery

Annual contract

Pricey Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Access to agencies and other potential customers Review collected by and hosted on G2.com.

Alex L.
AL
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UpCity?

I like the dashboard interface as a partner, as I can see more metrics about my website and its greater performance online. I like how easy and streamlined the review process is. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I dislike that they're not as accomodating to someone with a Wix website and have no plans to figure out how to incorporate their features to embed successfully on a Wix website. Hopefully in the future, things may change. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

I am solving how unreliable Google My Business can be to keep reviews. UpCity provides a legitiment and valuable system that stores customer reviews easier and awards you for it, adding a new marketing piece. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about UpCity?

Upcity has a quality onboarding process for new customers Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Upcity has a quality onboarding process for new customers Review collected by and hosted on G2.com.

Recommendations to others considering UpCity:

If you can pay as you go and make sure that you are getting leads, then it is probably worth trying, but I wouldn't recommend anyone locking in for 1 year. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

Jordan S.
JS
Sr. SEO Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UpCity?

We recently used UpCity to find a PPC consultant for our business. It was easy to compare and contrast different agencies based on whatever criteria we wanted (reviews, location, or their own UpCity rating). Seeing the budget information, industries in which each agency specializes, and other specific information gave us a better sense of who each company was than simply looking at a Google My Business profile or someone's website.

In other words, UpCity made the process of finding a marketing partner fast and easy. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Not all agencies have the same amount of information filled out on their profile, so sometimes comparing isn't as easy as you'd like. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Before UpCity we'd have to search through agency websites, tons of Google searches, and hop on calls with different salespeople to get the information we needed to make an educated decision. Now, UpCity empowers us to easily find the right partner for whatever project we have up next. Review collected by and hosted on G2.com.

DW
Sr. Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UpCity?

We've worked with UpCity for several years now, and they've been an excellent partner! Their staff is great to work with, and their services have helped to grow our company. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Nothing that we dislike. They have been excellent to work with. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

The lead generation for our company has been top-notch. Review collected by and hosted on G2.com.

Stuart S.
SS
CEO / Senior Producer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about UpCity?

Upcity has allowed my business to get reviews from our clients easily and has made it so that new clients searching on listing sites can check us out and decide to work with us based on our reviews and our ranking. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

The only thing is the cost. It can be a bit costly. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

We needed to be competitive against our competition in terms of showing up online, and UpCity was showing to be a space where we needed to be. Once we made the jump it has been beneficial to the company. Review collected by and hosted on G2.com.

Victoria S.
VS
Marketing and Brand Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UpCity?

Their staff offers great customer service and responds quickly to requests. Their service delivers some of the best results. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Their setup doesn't help businesses enter new geographical markets, but great for where already established. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Lead generation - and we have realized they produce some of the most qualified leads. Review collected by and hosted on G2.com.

Matthew P.
MP
Director of Business Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UpCity?

Upcity has tons of categories that make it easy to choose where your company fits in best. It is easy to set up and maintain, and their team is always available to assist or answer any questions. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I haven't had any issues with the platform. The positions are based on reviews and few other factors which makes it fair game! Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

We use Upcity as a way to increase exposure for potential clients who want a third party look at us vs other agencies. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UpCity?

We love how easy it is to refer people to review us. Having the opportunity to on additional lists and levels to attract more leads. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

The way to navigate the backend is more difficult to navigate now. I have to ask our rep multiple times or google on where to find things as previously it was easier to manage but due to the update its more challenging and tasks longer. Review collected by and hosted on G2.com.

What problems is UpCity solving and how is that benefiting you?

Having a better reach and being able to attract higher level clients. Some clients that reach out are under our minimum price range. Review collected by and hosted on G2.com.