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Untapped Reviews & Product Details

Ellie J.
EJ
University Programs Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Untapped?

Jumpstart is an innovative tool that helped us level up our recruiting for early diverse talent. Unlike other platforms, Jumpstart is proactive in creating user friendly options for sourcing, creating events, campaigns, and posting jobs. Erin Kumar has been exceptional in her customer service to our team - she is always available to help and has gone above and beyond in making sure that we understand the platform and use it to meet our recruiting needs. She has truly helped us transform our university recruiting efforts. 5 STARS! Review collected by and hosted on G2.com.

What do you dislike about Untapped?

As of now, I have not faced any downsides to using Jumpstart. Review collected by and hosted on G2.com.

Recommendations to others considering Untapped:

Get Jumpstart, you won't regret it! Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

We are using Jumpstart to attract more diverse students to our internship program and new grad roles. Review collected by and hosted on G2.com.

Untapped Overview

What is Untapped?

Untapped is an all-in-one diversity recruiting platform that helps businesses effectively hire diverse teams. Talent is everywhere; opportunity isn’t. We’re here to change that—fast. Untapped is where companies take the guesswork out of hiring diverse teams. It’s where they transform their creativity, innovation, and growth. And where they turn targets into action to create the change society demands. Why? Because diversity can’t wait and won’t wait. The future looks like you.

Untapped Details
Languages Supported
English
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Product Description

Untapped is on a mission to make the world more equitable by broadening access to transformative careers. Our all-in-one recruiting platform helps companies recruit diverse teams with confidence and reduce time to hire. Unlock the power of Untapped’s talent pool of more than 35 million searchable profiles complete with self-reported information and start sourcing a representative workforce. Gain new insights about talent already in your pipeline and increase productivity by connecting Untapped to your ATS. Understand, track, and visualize how candidates progress through each stage of your hiring process and start making progress on your DEI goals. Access our full suite of offerings including, Talent Sourcing, Applicant Filtering, Diversity Analytics & Benchmarking, Talent Communities, and Early Talent Recruiting. For more information visit untapped.io.


Seller Details
Seller
Untapped
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@canvas
1,069 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®

Kate W.
KW
Overview Provided by:

Recent Untapped Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Untapped is a great resource for early career talent"
The filters are great to find diverse candidates and the Communities function is great to keep in touch with candidates.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great use case for our early career recruiting"
Untapped unlocks our ability to create a diverse talent pipeline that we would not normally have access to. Additionally, we are able to create gro...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Untapped Review"
The customer support is great. Our CM is always available to help and answer any questions we have and they are building out their roadmap based on...
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Untapped Media

Untapped Demo - ATS integrations
As an official partner of Greenhouse, Lever, and Workday, Untapped provides you with a seamless 2-way ATS integration. You'll be able to streamline your workflow and discover the diversity already captured within your inbound pipeline.
Untapped Demo - Applicant Filtering & ATS integration
With Untapped's 2-way ATS integrations and robust filtering capabilities, you can quickly filter through your inbound applicants using over 75 self-reported data points.
Untapped Demo - Talent Sourcing
Quickly and efficiently source candidates by unlocking the power of our talent pool of more than 35 million searchable profiles. Increase your outbound recruiting response rates by connecting with our highly engaged talent pool. Manage conversations at scale by leveraging our suite of recruiting ...
Untapped Demo - Recruiting Events
Whether your events strategy is fully virtual, in-person, or a hybrid of the two, you’ll be able to manage all your events end-to-end from creation to branding to marketing directly on Untapped. Differentiate yourself from other companies by empowering your team to magnify your employer brand eve...
Untapped Demo - Diversity Analytics
Optimize your recruiting process by cutting, slicing, and dicing the data depending on the insights your organization is looking for. Understand, track, and visualize how candidates progress through each stage of your hiring process to pinpoint disparities. Hit your recruiting goals with confidence.
Untapped Demo - Talent Communities
Talent communities are the future of hiring. Harness the power of community to authentically engage with talent, save time, and amplify your employer brand and open roles.
Answer a few questions to help the Untapped community
Have you used Untapped before?
Yes

18 out of 19 Total Reviews for Untapped

4.3 out of 5
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18 out of 19 Total Reviews for Untapped
4.3 out of 5
18 out of 19 Total Reviews for Untapped
4.3 out of 5
G2 reviews are authentic and verified.
Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

The customer support is great. Our CM is always available to help and answer any questions we have and they are building out their roadmap based on the user's feedback. I like that it can be integrated with Greenhouse and pull all the events and application data. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

The integration with Greenhouse could be better. Students cannot answer the questions in our application in Untapped so we received a lot of incomplete applications. Additionally, navigating the site isn't very intuitive. There were several times I had to reach out to our CM for simple things like pulling all the event data or filtering within the platform. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

We were looking for a product that allows us to source candidates from diverse backgrounds. It has been great for sourcing and inviting candidates to apply. But we have also made use of the Communities option and have managed events via the platforrm. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

The filters are great to find diverse candidates and the Communities function is great to keep in touch with candidates. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

Nothing that I can think of. We have been very pleased with Untapped. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

Being able to reach out to diverse candidates Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

Untapped unlocks our ability to create a diverse talent pipeline that we would not normally have access to. Additionally, we are able to create groups to engage our incoming cohort of employees throughout their time in college. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

As they grow, it would be great to see more unlocked on the experienced candidate side so we can use the platform for our entire recruitment efforts. The sourcing/search results can be improved as well. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

Diversity Recruiting. We have been able to create an extremely diverse pipeline with roughly 50% of our offers for campus recruiting going to candidates from historically underrepresented groups in technology. Review collected by and hosted on G2.com.

Kate W.
KW
Senior Campus Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

Inbound application management through Jumpstart is a dream. The ability to manage application review through a variety of filters rather than simply chronologically is a game-changer in Campus Recruiting.

Sourcing capabilities are also quite strong, compared to any other tools on the market in the campus space (Handshake, Piazza) Jumpstart is the clear winner. The number of filters available and ATS integration are impactful features.

There are still a few kinks here and there but overall the UI/UX is quite strong. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

Event management could be improved, particularly when hosting a virtual event outside of Jumpstart. I don't have experience using Jumpstart's capabilities at career fairs or in-person events but am excited to utilize these features when we start traveling again.

The metrics and analytics dashboards are a good start but they have some room to grow, to provide more actionable data in realtime rather than historical or retrospective data. This is something I know the Jumpstart team is prioritizing!

Eventually, I'd also like to see Jumpstart expand its student audience. The initial focus on tech hiring was a smart strategy but Jumpstart would have usefulness across industries and the adoption among non-technical candidates isn't quite where I'd like it to be. Review collected by and hosted on G2.com.

Recommendations to others considering Untapped:

Ultimately, there's no other tool that is built first and foremost for high volume campus recruiting. The Jumpstart team certainly knows their audience and get feedback from them frequently as they add new features and functionality! Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

Jumpstart has been instrumental in helping us to manage inbound effectively and building diverse pipelines. We've seen strong ROI from the use of the product and have it open all day every day as we move through our heaviest recruiting season. Review collected by and hosted on G2.com.

Vivian N.
VN
University Recruiting Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

It's easy to filter through candidate profiles by grad year, skills, major, and demographic data. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

Candidates aren't required to complete a full profile so some profiles are missing resumes or any contact info (including LI), which makes it difficult to find them anywhere. Most people on the platform are college students or created their profiles on there while they were in school, and once they've graduated they don't return to update their profiles, so it's tough to find candidates that are 1+ years out of school. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

We use Jumpstart to help increase the diversity of our pipeline and to just understand the diversity of our pipeline overall. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

Jumpstart had a lot of technical talent to select from and we were able to find good candidates quickly for those roles. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

Some of the usability of the tool for collaboration with our internal admins was lacking so it was hard to keep track of what was being done and what was still left to do-being able to assign tasks would be great. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

This allowed us to start sourcing and connect with candidates quickly and have a central place to post our jobs and have applicants apply. Very helpful to use Jumpstart versus our ATS since our Careers page does not get visited much by early-career talent. Allowed us to showcase our company too early career talent versus all talent. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Untapped?

I have worked in campus recruiting for 7 years and this is by far the most intuitive and easiest to use product for campus recruiting. It really does make recruiting top talent and getting your brand out there easy, efficient and drives forward your strategy. We can be a lot more strategic in the students we move through our processes and source relevant talent Review collected by and hosted on G2.com.

What do you dislike about Untapped?

There are some bugs with the workday integration but it’s a newer ATS integration that they just launched so understand there are kinks still being worked out and workday recruiting is a pretty poor ATS Review collected by and hosted on G2.com.

Recommendations to others considering Untapped:

Go for it! You won’t regret it Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

This is helping us be more strategic in who we are sourcing for university talent rather than trying to get through 1000+ resumes. We can also ensure we are creating a diverse slate of candidates which is important to us since sometimes applicant pools are skewed Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

The ability to filter through candidates to certain years, skills, gender, and ethnicity. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

You can say no/takeaway a candidate while in a search.

The platform is open to all ethnicities which Jumpstart sells itself as being specifically URM, which makes sourcing sometimes not as accurate.

It can take over a day for customer support to reach out.

If I send a specific messaging template, I cannot tell if that template or template #2 produced more responses. It would be nice to be able to see in reporting, which template is best when trying to reach out to candidates. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

Trying to ensure our class of interns is as diverse as possible. Review collected by and hosted on G2.com.

Eva A.
EA
Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Untapped?

The entire platform is so intuitive. The team is quick to implement feedback and is always available to answer questions. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

There are still some quirks being worked out. I know the team is actively working on it though. Review collected by and hosted on G2.com.

Recommendations to others considering Untapped:

Get on board and start giving feedback! The entire team is working hard to make it better everyday and they are passionate about making it the best product for their customers. As someone who works for a top rated customer service company, I love interacting with this team and know they are working hard for us. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

We are hiring talented technical candidates into internship programs who are actively searching for employers in our area. I have had great experiences with the users of Jumpstart and hired at least 6 I sourced from the platform this last cycle. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Untapped?

I love the UI of Jumpstart ant the virtual events portion that makes creating, hosting, and following up with candidates so seamless. Diversity sourcing and outreach has also been pretty great on jumpstart. Review collected by and hosted on G2.com.

What do you dislike about Untapped?

I wish I could filter out students by visa status. My company is only able to accept international students at US universities and it would be a great way to filter candidates versus guessing. Review collected by and hosted on G2.com.

What problems is Untapped solving and how is that benefiting you?

Being able to avoid on-campus recruiting during covid has been wonderful! The seamless virtual event hosting is my favorite part of jumpstart but I also am able to do better diversity sourcing and outreach. Review collected by and hosted on G2.com.