Untapped Reviews & Product Details

The customer support is great. Our CM is always available to help and answer any questions we have and they are building out their roadmap based on the user's feedback. I like that it can be integrated with Greenhouse and pull all the events and application data. Review collected by and hosted on G2.com.

The integration with Greenhouse could be better. Students cannot answer the questions in our application in Untapped so we received a lot of incomplete applications. Additionally, navigating the site isn't very intuitive. There were several times I had to reach out to our CM for simple things like pulling all the event data or filtering within the platform. Review collected by and hosted on G2.com.

The filters are great to find diverse candidates and the Communities function is great to keep in touch with candidates. Review collected by and hosted on G2.com.

Nothing that I can think of. We have been very pleased with Untapped. Review collected by and hosted on G2.com.

Untapped unlocks our ability to create a diverse talent pipeline that we would not normally have access to. Additionally, we are able to create groups to engage our incoming cohort of employees throughout their time in college. Review collected by and hosted on G2.com.

As they grow, it would be great to see more unlocked on the experienced candidate side so we can use the platform for our entire recruitment efforts. The sourcing/search results can be improved as well. Review collected by and hosted on G2.com.

Inbound application management through Jumpstart is a dream. The ability to manage application review through a variety of filters rather than simply chronologically is a game-changer in Campus Recruiting.

Sourcing capabilities are also quite strong, compared to any other tools on the market in the campus space (Handshake, Piazza) Jumpstart is the clear winner. The number of filters available and ATS integration are impactful features.

There are still a few kinks here and there but overall the UI/UX is quite strong. Review collected by and hosted on G2.com.

Event management could be improved, particularly when hosting a virtual event outside of Jumpstart. I don't have experience using Jumpstart's capabilities at career fairs or in-person events but am excited to utilize these features when we start traveling again.

The metrics and analytics dashboards are a good start but they have some room to grow, to provide more actionable data in realtime rather than historical or retrospective data. This is something I know the Jumpstart team is prioritizing!

Eventually, I'd also like to see Jumpstart expand its student audience. The initial focus on tech hiring was a smart strategy but Jumpstart would have usefulness across industries and the adoption among non-technical candidates isn't quite where I'd like it to be. Review collected by and hosted on G2.com.

Jumpstart is an innovative tool that helped us level up our recruiting for early diverse talent. Unlike other platforms, Jumpstart is proactive in creating user friendly options for sourcing, creating events, campaigns, and posting jobs. Erin Kumar has been exceptional in her customer service to our team - she is always available to help and has gone above and beyond in making sure that we understand the platform and use it to meet our recruiting needs. She has truly helped us transform our university recruiting efforts. 5 STARS! Review collected by and hosted on G2.com.

As of now, I have not faced any downsides to using Jumpstart. Review collected by and hosted on G2.com.

It's easy to filter through candidate profiles by grad year, skills, major, and demographic data. Review collected by and hosted on G2.com.

Candidates aren't required to complete a full profile so some profiles are missing resumes or any contact info (including LI), which makes it difficult to find them anywhere. Most people on the platform are college students or created their profiles on there while they were in school, and once they've graduated they don't return to update their profiles, so it's tough to find candidates that are 1+ years out of school. Review collected by and hosted on G2.com.

Jumpstart had a lot of technical talent to select from and we were able to find good candidates quickly for those roles. Review collected by and hosted on G2.com.

Some of the usability of the tool for collaboration with our internal admins was lacking so it was hard to keep track of what was being done and what was still left to do-being able to assign tasks would be great. Review collected by and hosted on G2.com.

I have worked in campus recruiting for 7 years and this is by far the most intuitive and easiest to use product for campus recruiting. It really does make recruiting top talent and getting your brand out there easy, efficient and drives forward your strategy. We can be a lot more strategic in the students we move through our processes and source relevant talent Review collected by and hosted on G2.com.

There are some bugs with the workday integration but it’s a newer ATS integration that they just launched so understand there are kinks still being worked out and workday recruiting is a pretty poor ATS Review collected by and hosted on G2.com.

The ability to filter through candidates to certain years, skills, gender, and ethnicity. Review collected by and hosted on G2.com.

You can say no/takeaway a candidate while in a search.

The platform is open to all ethnicities which Jumpstart sells itself as being specifically URM, which makes sourcing sometimes not as accurate.

It can take over a day for customer support to reach out.

If I send a specific messaging template, I cannot tell if that template or template #2 produced more responses. It would be nice to be able to see in reporting, which template is best when trying to reach out to candidates. Review collected by and hosted on G2.com.

The entire platform is so intuitive. The team is quick to implement feedback and is always available to answer questions. Review collected by and hosted on G2.com.

There are still some quirks being worked out. I know the team is actively working on it though. Review collected by and hosted on G2.com.