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Twilio Features
What are the features of Twilio?
Functionality
- Ease Of Integration
- API Call Speed
- Communication Varieties
Support
- Documentation
- Professional Support
API Features
- Live Chat
- Screen Sharing
- Subtitles and Closed Captions
- Custom Video Player
- Live Simulcasting
Security and Compliance
- HIPAA Compliance
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Twilio Categories on G2
Filter for Features
Functionality
Ease Of Integration | Based on 94 Twilio reviews and verified by the G2 Product R&D team. Empowers developers to intuitively integrate cloud communications functionality for their applications. | 82% (Based on 94 reviews) | |
API Call Speed | Based on 91 Twilio reviews and verified by the G2 Product R&D team. Grants high speed API calls for fast communications. | 83% (Based on 91 reviews) | |
Communication Varieties | Based on 92 Twilio reviews and verified by the G2 Product R&D team. Enables a wide variety of communication types such as SMS, voice, video, etc. | 84% (Based on 92 reviews) |
Support
Documentation | Based on 92 Twilio reviews and verified by the G2 Product R&D team. Provides clear, effective documentation for API integrations. | 78% (Based on 92 reviews) | |
Professional Support | Based on 91 Twilio reviews and verified by the G2 Product R&D team. Connects users with professional support teams to troubleshoot and finetune integrations. | 73% (Based on 91 reviews) |
API Features
Live Chat | Allows developers to add a live chat to their application. This feature was mentioned in 10 Twilio reviews. | 80% (Based on 10 reviews) | |
Screen Sharing | Allows developers to allow app users to share their screens with one another. 10 reviewers of Twilio have provided feedback on this feature. | 80% (Based on 10 reviews) | |
Subtitles and Closed Captions | Automatically subtitles and captions video on the platform or allows app users to add their own. This feature was mentioned in 11 Twilio reviews. | 79% (Based on 11 reviews) | |
Custom Video Player | As reported in 10 Twilio reviews. Allows developers to create their own custom video players. | 80% (Based on 10 reviews) | |
Live Simulcasting | Based on 10 Twilio reviews. Allows users to simultaneously live stream on multiple platforms. | 77% (Based on 10 reviews) |
Security and Compliance
Encryption | Encrypts content on the platform. | Not enough data | |
Watermarking | Allows users to add watermarks to their videos. | Not enough data | |
HIPAA Compliance | Based on 11 Twilio reviews. Platform is compliant with HIPAA guidelines. | 85% (Based on 11 reviews) | |
GDPR Compliance | Platform is compliant with GDPR guidelines. | Not enough data |
Basic Communication - Cloud PBX
Call Management | Supports incoming calls, call forwarding, transferring and conferencing. | Not enough data | |
Communication Management | Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business. | Not enough data | |
Scalability | Scales to add additional phone capacity in order to accommodate growth in an organization. | Not enough data | |
Integrations | Integrates with business tools such as CRMs, APIs, browsers, business music and more. | Not enough data | |
Mobile Accessibility | Able to connect with employee's mobile devices for further ease of access. | Not enough data | |
Accessibility | Accessible from any location with wifi connection via cloud infrastructure. | Not enough data |
Advanced Features - Cloud PBX
Security and Compliance | Ensures security of voice communications with encryption for calls. | Not enough data | |
Analytics and Reporting | Provides call analytics based on data such as call volumes, durations, and other metrics. | Not enough data | |
Support and Reliability | Provides virtual technical support for business communication services for improving phone performance. | Not enough data | |
Automated attendant | Offers an automated attendant to field calls when employees are unavailable. | Not enough data |
WhatsApp Messaging - WhatsApp Marketing
Transactional Messages | Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications | Not enough data | |
Bulk WhatsApp Messaging | Enables users to send mass WhatsApp marketing campaigns | Not enough data | |
Conversational Messaging | Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty | Not enough data | |
Personalization | Offers features for personalizing WhatsApp messages based on customer information or past behavior | Not enough data | |
Promotional Messages | Allow users to share promotions with subscribers via WhatsApp | Not enough data | |
Automated Replies | Provides automated WhatsApp message replies to recipients | Not enough data |
WhatsApp Business Platform - WhatsApp Marketing
Segmentation | Deliver tailored promotions to specific audience segments | Not enough data | |
API Integration | Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API | Not enough data | |
WhatsApp Commerce | Allow customers to browse, discover, research, purchase, and complete payment in real-time | Not enough data | |
Analytics | Provides analytics on opt-ins, open and delivery rates, and click-throughs | Not enough data |
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