Twilio SendGrid Email Marketing Campaigns Reviews & Product Details - Page 18

I like that if you want to do a simple campaign, there aren’t a lot of options to mess with. It can be simple and straightforward. Review collected by and hosted on G2.com.

Customization is very difficult. The software has limited options that are difficult to work around. Review collected by and hosted on G2.com.

I like that there are templates to create formatted e-blasts. Review collected by and hosted on G2.com.

It was not as user-friendly for me. I found to design each email, it took more effort to figure out how to compose a message. Review collected by and hosted on G2.com.

The interface is easy to use and you can pull the HTML out for use later e.g. we put our campaigns up on our website archive. The help team is fantastic and they cannot do enough to help Review collected by and hosted on G2.com.

No complaints - any issues get resolved quickly Review collected by and hosted on G2.com.

We have been using Send Grid for 5 years now, we are very pleased with servives and specially with opportunity to keep increasing our lead pipeline with marketing campaigns. Review collected by and hosted on G2.com.

nothing to complain about it.

It is very user friendly and have a lot of KPI to understand what is going on. We will continue that partnership for a long time! Review collected by and hosted on G2.com.

SendGrid is an API-first product. The documentation is very solid, and the API is well thought out. I'm a huge fan of SendGrid's metrics and reporting. It makes it much easier to track down delivery issues. Reputation monitoring per IP is also really helpful. And for programmers who might not be well versed on the ins and outs of deliveries, SendGrid's learning resources are concise and helpful. Review collected by and hosted on G2.com.

There's honestly nothing that bugs me about the platform. We send close to a quarter million emails a month, so I'm a relatively high volume user. Review collected by and hosted on G2.com.

Statistics, user analytics, ever evolving to changing times. Review collected by and hosted on G2.com.

Bulk mailers take more time to be delivered against Peers. Review collected by and hosted on G2.com.

SendGrid is developing more features that make them better.

When we first signed up a couple years ago, we had to jimmy-rig a way to dynamically adjust the number of rows in an email (such a an invoice with multiple line items). We embedded a whole HTML table into a single substitution tag. It worked, but it's not what it was meant for. But they recently released a new feature called Dynamic Templates that solves this exact problem.

That is an example of their continued focus on bettering their product. They are the kind of people you want to partner with when choosing who to trust with such a crucial part of your business, and what tool to build into your application. Review collected by and hosted on G2.com.

If you don't purchase a dedicated sending IP address, you get randomly pooled in with other senders. This by itself is okay since I choose not to pay for the dedicated IP. What would be great is if SendGrid would look at your particular sending reputation contribution and experience and "graduate" you up to a pool of customers who also have an excellent sending reputation contribution. This way you can work your way into a pooled IP with a better reputation - reward the good apples.

Similarly, they could offer a Transactional Email only type of account with no access to the Marketing emails section. Transactional Email has high open rates and should have extremely high deliverability. Pooling these similar customers on the same shared IP address would help the overall shared sending reputation. Review collected by and hosted on G2.com.

Easy to use, fast, good deliverability rate. Reasonable pricing for what we need. . Review collected by and hosted on G2.com.

Not much to dislike, otherwise won't be using it for seven years already. Review collected by and hosted on G2.com.

I love that Compass has an integration with Sendgrid through our proprietary technology. This makes sending emails extremely convenient! Review collected by and hosted on G2.com.

I think there are some limitations as far as adding things like gif images or making edits inside of the program. As far as edits go, Mailchimp is a bit easier. Review collected by and hosted on G2.com.

I like how well the interface can read my HTML media queries. Other ESPs can strip out the content from the head of the file but SendGrid does a great job. Review collected by and hosted on G2.com.

Sometimes I have a hard time finding certain settings or navigating around. But for the most part its an easy interface to use. Review collected by and hosted on G2.com.