
I think the best part of Turtl is the team that manages our account. They are extremely accommodating and responsive. They also take our feature requests seriously and have provided new updates that were directly related to what we asked for. Review collected by and hosted on G2.com.
I think the actual function of the ebook takes a little bit to get used to, but I also hear a lot of positive feedback, so people do seem to enjoy it more than the ol' pdf. Review collected by and hosted on G2.com.
Turtl not only helps our team create more appealing/user friendly eBooks, but has also provided us more insight into who and how users engage with our content in comparison to .pdfs. We can also send the Turtl event data directly into our Google Analytics property, making it easy to have a central source for our content data. Review collected by and hosted on G2.com.
The UX can be tricky to get used to when building new eBook, but thankfully the Turtl support and design team are a great help with building templates and providing best practices. Review collected by and hosted on G2.com.
Turtl overall has a good user experience and is a much more interesting way to digest content than traditional assets. It's also great from a tracking standpoint for readers that come to ebooks and has a comprehensive analytics dashboard by asset. Review collected by and hosted on G2.com.
Some of the analytics are defined differently from what we see in GA, for example, slightly different definitions of bounce rate in both platforms so may show up higher in Turtl. Just something to note when reviewing analytics. Review collected by and hosted on G2.com.
Overall very simple to use, easy to produce a marketing piece that is ready to send to customers without the worry of hosting it somewhere or any of the other issues that comes with traditional pdf brochures.
Their support team are great and always on hand to help with any issues and are also great at suggesting different ways of designing things / using the features included. Review collected by and hosted on G2.com.
The editor can be a bit glitchy with some elements not appearing and having to reload the browser to fix, and after a couple hours it can start to slow down. Maybe an advanced mode where more customisation over the overall theme would be helpful, rather than having to contact support to add new type styles / sizes ect. Review collected by and hosted on G2.com.
Turtl is 100% baked into our systems infrastructure and we've developed multiple use cases that can demonstrate ROI. As a recruitment business, we're able to seamlessly produce high-quality bid proposals, company brochures, whitepapers, informative content and candidate-facing material for our clients. Even though we've been a customer for 3 years, there's still so much more for us to explore in utilising the platform's potential! As well as Turtl's existing capability, what stands out is the support given by the customer success team. Unlike some other SaaS providers, catch-ups are useful and produce tangible benefits and insight. Any issues are resolved quickly and efficiently, while the development of the platform has really gathered pace in the last 12 months. Review collected by and hosted on G2.com.
The price point may not make Turtl accessible to all SMEs but the platform is worth the investment so long as you think hard about how you will make it a strategically vital part of your content ecosystem. Review collected by and hosted on G2.com.
Can take content that would go out in a rather mundane emailed newsletter and make it flashy and interactive with Turtl. Doesn't take much time and is relatively easy to use...and our reader engagement has increased quite a bit since using Turtl for our quarterly newsletter. Love the ability to imbed videos, flyers, questions etc. Review collected by and hosted on G2.com.
Not all that intuitive when first learning the tool. Sometimes can be challenging to fit things the way you want on the page but with time and practice gets easier. Review collected by and hosted on G2.com.
The team is helpful and responsive, and designers work quickly on projects. Review collected by and hosted on G2.com.
Not having the ability to review previous asset versions caused us to lose content and a need to recreate parts of the document. This needs to be improved. Review collected by and hosted on G2.com.
I appreciate the ability to break out content into sections, add interactive content with ease and determine which content is most engaging to users. Review collected by and hosted on G2.com.
There is a learning curve to using Turtl. We've also been through multiple account managers at Turtl, which may have slowed our progress. Review collected by and hosted on G2.com.
Collaboration with the Turtl team is very easy and straight forward. Once set up its very convenient to create new content. Review collected by and hosted on G2.com.
There are very helpful shortcuts available that should be displayed more visible. Review collected by and hosted on G2.com.