27 TUIO Reviews
Overall Review Sentiment for TUIO
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The best thing about TUIO is the ease of use and the ability to customize any feature to fit our specific needs. The next best thing about TUIO is the outstanding customer support - quick, responsive and always helpful in reaching a solution. Review collected by and hosted on G2.com.
I hope they continue to add features like an attendance option or a progress report option in the future, as that would allow us to complete all of our admin tasks on one platform. Review collected by and hosted on G2.com.
As a new user, getting started with TUIO was incredibly smooth. The setup was easy, and the platform is straightforward to navigate. I like that everything is all in one place, so I don’t have to jump between different systems. It’s already saving time, and support has been helpful with any questions. Looking forward to seeing how it works long-term. Review collected by and hosted on G2.com.
I don't dislike anything about TUIO currently. Review collected by and hosted on G2.com.
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Our small 120 student educational institute collaborates with TUIO and it doubles as a student information hub. It keeps track of everything in one place. All the student records, waitlists, and enrollment statuses are found here. I no longer need separate systems for different tasks. This feature is incredibly helpful for school programs or donations. The system makes it easy to track and manage contributions and ensures transparency and ease for donors. Review collected by and hosted on G2.com.
The platform needs some customization like re-naming tabs which would make it flawless. Otherwise it works well. Review collected by and hosted on G2.com.
I am a daycare owner, and have always been in a messy situation for managing invoices and payments. Before using TUIO I was always in a problematic situation for managing tuition payments. Now I get relief from this. The system has simplified invoicing and payments, reducing late fees and admin time. In the parents' side, they love the convenience, and it keeps everything organized. Furthermore, it saves hours during tax season with automated,professional receipts. What I love the most is easy tracking of prospective families that ensures no one is overlooked. The affordable rate is designed for everyone. So no upfront fees make it perfect for smaller daycares to try out. Review collected by and hosted on G2.com.
I think branding options for invoices and forms are somewhat restricted. While mobile-friendly, a dedicated app would enhance accessibility. Review collected by and hosted on G2.com.
TUIO has made the communication process incredibly efficient for parents and students. The mass email feature is extremely helpful for notifying all parents in one go about payment updates. It is easy to identify pending tasks, such as missing payment methods or overdue payments and resolve them quickly. I would also like to thank the entire support team for their detailed guidance and responses. Review collected by and hosted on G2.com.
It would be good if they added newsletter templates, however support has said those are coming soon! Review collected by and hosted on G2.com.
Managing our day-to-day operations is now easier with TUIO. We were used to working in a tough situation and didn't get the right track for financial management. TUIO reduces the pain and starts automatic billing and payment of the entire fee-collection process. I love the way it sends automatic reminders from invoicing to payment collection. Review collected by and hosted on G2.com.
The learning curve is fast and not steep but it required a bit of getting used to. Advanced features take some time to master. Review collected by and hosted on G2.com.
Tuio has made managing our school's finances much easier. The app is very easy to implement, and we are able to see everything from a perfect bird's-eye view. The customer support is excellent, and the staff are helpful, and patient, and take their time to explain how to use the different features. We use TUIO frequently and it was very simple to integrate all our parents onto the same page! We would highly recommend using TUIO regardless of how big or small your company is! Review collected by and hosted on G2.com.
We dislike the fact that there are so many different, yet awesome features about TUIO. It causes us to feel overwhelmed and not confident to use this remarkable tool to its fullest! Thankfully, the staff at TUIO are always available and will do whatever is required. They also always provide us with the steps on how they performed the operation so we can do it ourselves. Review collected by and hosted on G2.com.
As the Head of School, it is sometimes overwhelming with the tasks that I have to do. Any time I have a question, someone is there to answer it...no matter how many times I ask it. (Thank you, Etan.) There have been a few times that I have needed logistical clarification and they have done everything they can to ensure that I am a satisfied customer.
I am also very impressed by how professional their forms are presented and how easy it is to use the links provided. I use this platform daily and I can say that I am pleased by everything that they offer and the price at which they offer it.
Parents are also very happy to not have to remember their monthly payments so it has been a positive implementation on the school's part and easy to integrate into what we already do. Review collected by and hosted on G2.com.
The only downsize of using Tuio are the additional taxes that our business has to pay over and above what our parents pay. It is tricky to figure out the amount that I need to charge parents to recover that tax, but once I figured it out, it was easy. They worked very well with me to solve this problem. Review collected by and hosted on G2.com.
TUIO is effective in all our school's management systems (Enrollment, Financial, Accounting). It offers a comprehensive suite of features that leads to time saving. From enrolling new students to collecting tuition fees we find the platform is remarkably efficient. The dashboard provides a clear overview of payment statuses, and the system generates detailed reports for easy reconciliation. Review collected by and hosted on G2.com.
Partial payments require extra steps to adjust the invoice, which could be simplified for more convenience. Review collected by and hosted on G2.com.
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End users are not computer experts, coders or programmers. TUIO is easy to set-up, implement, and troubleshoot. When there is something the school is stuck on or wants to improve, ETAN (TUIO Mgr.), has been swift to help us find a solution. When parents have questions, the TUIO support team is quick to respond and help resolve any issue or help facilitate resolution with the school. Review collected by and hosted on G2.com.
First of all, I believe even the best platforms have room for improvement.
I wish there was an option for parents to indicate if they want to select a payment method for each enrollment or if they (at the profile level) could apply the same payment method for all future enrollments attached with their name. I end up having to do a lot of parent follow-up because they don't realize they need to recertify or reselect a payment method (usually the same one) to the new enrollment. This takes time and delays payments. Review collected by and hosted on G2.com.