TTEC Pros and Cons

Overall a positive company culture, focus on employee development and growth opportunities, supportive supervisors, flexible work arrangements, and the ability to work from home. Review collected by and hosted on G2.com.

I have no negetive input thus far. Thank you! Review collected by and hosted on G2.com.

Best in TTEC is human centric and collaborative.

More engagement is always helpful to set up a new bridge among a ecosystems. TTEC provides best possible way to serve as many as required requests as per flexibility. The business model it use is tremendous helpful for any technology provider. Review collected by and hosted on G2.com.

There is no such thing to dislike , more often it has good quality of service engineer who helps more calls in all time (24/7) to solve the reported problem. Review collected by and hosted on G2.com.

TTEC offers solutions for the externalization of business processes ranging from process outsourcing (PO) to customer service outsourcing, and it has a flexible business model that adapts to the changing needs of its customers. We offer a wide range of business process externalization services, which, when combined with our experience and flexibility in meeting client needs, makes us an appealing option for businesses looking to outsource their business process operations. Review collected by and hosted on G2.com.

The quality of the service that TTEC may offer may vary depending on the caliber of the workforce and industry competition. The quality of the service that TTEC may offer may vary depending on the caliber of the workforce and industry competition. Depending on the quality of the workforce and industry competition, TTEC's service quality may change. Depending on the quality of the workforce and industry competition, TTEC's service quality may change. Review collected by and hosted on G2.com.

The way the TTEC and its employees handle the customer requests and queries with pleasant and peaceful manner by delivering the right way of customer support and the way they try to provide their utmost service to the customer. Review collected by and hosted on G2.com.

No dislike at all. The customer service provided by TTEC is really amazing and appreciable. Personally there is no dislike or negative outlook about TTEC. Review collected by and hosted on G2.com.

It is a 24 /7 service and provide services to the customers. It is growing towards cloud technology as well which clients need the most Review collected by and hosted on G2.com.

Professionalism is not that great with the customers and not an emergency go to contact as a firm. Review collected by and hosted on G2.com.

It has numerous clients that you could apply to that would best fit your qualifications.And once one closes they tend to transfer you from another account that would best fit your qualifications. Review collected by and hosted on G2.com.

Basically I love everything that TTEC has to offer except that they offer lower market value to their employees. Review collected by and hosted on G2.com.

smooth implementation is the best part of TTEC. Review collected by and hosted on G2.com.

I can think of nothing I dislike off the top of my head. Review collected by and hosted on G2.com.

TTEC provieds best perfomance in the area of BPO, Consulting and other services. TTEC is the only CX partner in the market that delivers both human and digital solutions. Review collected by and hosted on G2.com.

Nothing to dislike. Everything is perfect to be honest. Review collected by and hosted on G2.com.

They have excellent technical service, and repsond quickly to platform outages that are Cisco based. Review collected by and hosted on G2.com.

Cisco backbone causes failures that are too numerous to mention. Review collected by and hosted on G2.com.

I liked that it offered the opportunity to work at home Review collected by and hosted on G2.com.

I did not like how it sticks and that you have to keep updating your software to have it functioning.

It was not user friendly Review collected by and hosted on G2.com.