35 Trusaic ACA Compliance Solutions Reviews
Overall Review Sentiment for Trusaic ACA Compliance Solutions
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The experience using UKG Ready ACA Filings Powered by Trusaic was excellent. We had traditionally handled filing manually going betwdjahjgdheen the UKG platform and the IRS system. Trusaic’s e-filing solution simplified the process and allowed us to do everything without leaving the UKG Ready platform. From the signup process to filing, there was no heavy lifting on our end. After submitting it was easy to track our status on the dashboard and know when it had been accepted. Trusaic’s support team was phenomenal — we received same-day assistance throughout the process. I highly recommend this solution! Review collected by and hosted on G2.com.
This was our first year using the solution and we have no complaints. Review collected by and hosted on G2.com.
Despite contacting Trusaic late in the year for January services, the entire team was incredibly accommodating and ensured we met all applicable deadlines. As a rapidly expanding company, our decision to contract with Trusaic was so impactful to our benefits operations. The ability to review errors ahead of filing was especially helpful to our team. Review collected by and hosted on G2.com.
There were times I felt unsure of the overall process, but that is due to our last minute partnering with Trusaic. Perhaps a high level calendar laying out deadlines could be helpful in reducing new client uncertainty. In any case, the team was always willing and able to answer our questions and alleviate any concerns in an incredibly timely manner. Review collected by and hosted on G2.com.
Trusaic has been very helpful in guiding me through the process of ACA. We dropped a lot of information in Orlando's lap, and he handled it like a pro! Every time I call Orlando, he answers my call and addresses any concerns I have. I feel like it has been total transparency for our company with the entire process. All my questions have been addressed and even encouraged. I would recommend Trusaic! Please keep up the good work and continue to be so person oriented. Review collected by and hosted on G2.com.
I honestly don't have a downside. I have such limited knowledge of ACA's laws and Trusaic and Orlando have helped me so much! Review collected by and hosted on G2.com.
I like that they make it very easy for us each month to upload any offers we sent out to employees. The portal is also very easy to use. Review collected by and hosted on G2.com.
There is nothing we dislike. Everything has exceeded our expectations. Review collected by and hosted on G2.com.
Trusaic has been amazing since my company has started working with them. They stay on top of things and help when an issue may arise. Review collected by and hosted on G2.com.
I haven't seen any downsides as of yet. As long as I send my reports monthly and we have meetings from time to time, seems like everything is working out as it should. Review collected by and hosted on G2.com.
Trusaic ACA provides peace of mind, knowing they will support our company in completing the required Federal filing requirements. Review collected by and hosted on G2.com.
At this time, there hasn't been a downside to using Trusaic ACA. Review collected by and hosted on G2.com.
Ava replies to me quick and I appreciate her response. Review collected by and hosted on G2.com.
The current ACA report should be more user-friendly. Review collected by and hosted on G2.com.
The customer service and knowledge of their reps. Review collected by and hosted on G2.com.
Keeping up with new updates, however the customer service is always Review collected by and hosted on G2.com.
Easy and convenient to use. Always available for support. Review collected by and hosted on G2.com.
Not always bad but changes happen kind of often Review collected by and hosted on G2.com.