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4.8 out of 5
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Trumpia
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57 Trumpia Reviews
4.4 out of 5
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Overall Review Sentiment for Trumpia
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UH
Verified User in Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about Trumpia?
Judi Brand is very good. She has virtually held our hand from the start ensuring adoption and use of the trumpia system. She's helped us with business analysis and technical implementation, removing the burden from internal BA and Tech resources. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
Trumpia is not HITRUST certificed. Nor do they state they are compliant with HIPAA security guidelines. Review collected by and hosted on G2.com.
AE
Verified User in Education Management
Enterprise(> 1000 emp.)
What do you like best about Trumpia?
From a marketers perspectives, it's a great tool. Highly effective. Easy to use. Good results. I also appreciate the great service and attention provided by my account rep, Judi Brand. We've been using Trumpia for three years now and have been extremely pleased. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
Honestly, there's not one thing that I can think of that I dislike about the product. Review collected by and hosted on G2.com.
NA
Nour A.
Small-Business(50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Trumpia?
Laura was very thorough and knowledgeable on the platform as well as suggested strategies and approaches. She is always available and eager to assist in making sure we utilize the platform to its abilities to increase response rates. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
The user interface and intuitiveness of the platform Review collected by and hosted on G2.com.
AH
Verified User in Higher Education
Small-Business(50 or fewer emp.)
What do you like best about Trumpia?
The Trumpia team is quick to help and respond. I appreciate all of their help through different steps. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
The system is bigger/more complex than we need it to be. The interface isn't intuitive. Review collected by and hosted on G2.com.
EB
Erica B.
Mid-Market(51-1000 emp.)
What do you like best about Trumpia?
I appreciate the team at Trumpia, any time we have questions they are quick to respond and help to find solutions to any issues! Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
I do not have many complaints - we use Trumpia in a non-traditional manner. Review collected by and hosted on G2.com.
AR
Verified User in Restaurants
Enterprise(> 1000 emp.)
What do you like best about Trumpia?
Trumpia Text Program is a great tool for us to reach our customers quickly and effectively. It is very easy to use and manage. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
There is nothing we dislike about Trumpia Review collected by and hosted on G2.com.
AH
Verified User in Health, Wellness and Fitness
Mid-Market(51-1000 emp.)
What do you like best about Trumpia?
Justin is a great account rep, he's quick to respond to issues Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
Recently, we have experienced a few technical issues with the multi-channel voting/auto-campaign. Trumpia can't always provide a clear answer on what's going on Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Small-Business(50 or fewer emp.)
What do you like best about Trumpia?
The feedback and insight I gain from my rep at Trumpia is probably what I like most about Trumpia. She is always very diligent in my requests and always looking for ways in which she can help. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
If there was something we could do about the speed of the platform, that would be best next step. Review collected by and hosted on G2.com.
CH
Verified User in Human Resources
Mid-Market(51-1000 emp.)
What do you like best about Trumpia?
One of the best aspects of this product is the client support. Laura has us helped tremendously in getting all features of the program up and running. She is very knowledgeable, responsive and, most of all, patient. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
We are just beginning our adventure with Trumpia but everything so far is very favorable. Review collected by and hosted on G2.com.
UI
Verified User in Insurance
Small-Business(50 or fewer emp.)
What do you like best about Trumpia?
My experience with customer service has been top notch. Any time I email with a question or issue, I get an almost immediate response. Review collected by and hosted on G2.com.
What do you dislike about Trumpia?
I have had a few issues with the platform that have gone unresolved. That being said, I have been able to contact customer service, and more times than not, they have been able to help me work around the issue. Review collected by and hosted on G2.com.
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