385 TrueCommerce EDI Reviews
Overall Review Sentiment for TrueCommerce EDI
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Customer service can always answer my questions quickly. Review collected by and hosted on G2.com.
User interface is not easily customizable to delete or move columns when viewing transactions. Review collected by and hosted on G2.com.
TC offers support and help that is fast and always easy to work with. Sometimes companies use off shore services that can be frustrating but I have always had positive experience with the TC support. Review collected by and hosted on G2.com.
EDI as a whole takes a certain skillset. Any issues I may have are knowledge based but the TC university is a helpful resource. Review collected by and hosted on G2.com.
Web-based, everything in one place, no more software or server dependant. Review collected by and hosted on G2.com.
It takes time to tune and sometimes is hard to find all the settings. Review collected by and hosted on G2.com.
adding all the stores easily. and being able to get support quick Review collected by and hosted on G2.com.
The only thing is i would like the pricing to be a little better on somethings Review collected by and hosted on G2.com.
it is easy to navigate around it if you know what you are doing and know where to go Review collected by and hosted on G2.com.
sometimes it kicks me out so i have to log back in. the most common thing that me and my co workers dislike is the spinning wheel of death as we call it. because it keeps lagging every 1pm but there is no outage reports. and also i do not understand why only 1 import can be done at a time. so that was annoying to us. Review collected by and hosted on G2.com.
TrueCommerce is very user friendly with a very supportive reponse team. My frequenct of use is based on notifications recieved when there are orders pending so that I do not have to log in hourly to see if orders are placed. The ease of implementation and ease of intregration was seamless with our customer base. Review collected by and hosted on G2.com.
I have yet to discover any downside. There are a number of features that I do not utilize. Review collected by and hosted on G2.com.
Their platform is very user friendly, very easy to manuver. Review collected by and hosted on G2.com.
To be honest, we have used two other third party edi providers and from my experience those other two has multiple downsides, I have never thought of True Commerce having a downside, I just have not experienced that. Review collected by and hosted on G2.com.
What I truly do like the best is actually the ease of use. That is indeed what I actually do like best about the TrueCommerce EDI (Electronic Data Interchange) solution. Review collected by and hosted on G2.com.
If I'm being truly honest, I would say that the thing I do indeed do not like, or dislike the most about TrueCommerce EDI is only having one user at a given time. Review collected by and hosted on G2.com.
I love the ease of use. TrueCommerce is easy to implement and they offer great customer support. It is easy to integrate with NetSuite and we have also utilized their API connection for customers as well. Review collected by and hosted on G2.com.
Not much I dislike. They have new features now that transformed and remediated the issues I had. Review collected by and hosted on G2.com.
