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All in all, this ELD and GPS Tracking Unit from TruckX has helped my business a lot. It’s so effortless to use that it helps me stay always compliant without putting too much effort into it. My routes are always good as I can see my real time location because the GPS on the ELD gives me precise information. And their customer support on the road is unbelievable – I can talk to someone any time, day or night, and they’re extremely helpful. Review collected by and hosted on G2.com.
Frankly, there isn’t much to hate. Occasionally, there are some issues but these are quickly resolved by the support team, by the way). Review collected by and hosted on G2.com.
14 out of 15 Total Reviews for TruckX
Overall Review Sentiment for TruckX
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TruckX is one of the easiest to use interface I’ve seen and can easily track and follow my trucks 24/7. The GPS updates are accurate, allowing me to stay on top of my fleet's location at any given moment. Its ELD compliance feature takes the hassle out of staying legal, and the customer support team is always prompt and helpful. Review collected by and hosted on G2.com.
the software can sometimes hang at high load times, frustrating when you need the time fast. Review collected by and hosted on G2.com.
The easy installation and user-friendly app make it simple to use, and the connection remains stable without frequent disconnections. Customer support is always ready to assist, ensuring a smooth experience. Review collected by and hosted on G2.com.
Having more options for report customization would be a helpful addition. Review collected by and hosted on G2.com.
TruckX simplifies the compliance process with its seamless installation and user-friendly interface. The system is stable, with accurate log management and reliable connectivity. The responsive support team is always available to assist. Review collected by and hosted on G2.com.
The analytics dashboard could benefit from more customization options. Occasionally, update releases take longer than expected. Review collected by and hosted on G2.com.
It is really easy to use. It is easily adaptable with convertible and plug-in architecture to any existing infrastructure. Now we can see and trace all our assets. Has good clear visual graphics – maintenance and management are easier, and my job as a truck driver is more efficient. Review collected by and hosted on G2.com.
As far as I’m concerned, there’s nothing to dislike. The tool has everything I’d like it to have, it hits all the key features and any open items that we discussed along the way. Review collected by and hosted on G2.com.
The interface is simple, which helps drivers keep accurate logs without confusion. It took just 5 minutes for the installation of a truck, which is a big plus. I have also interacted with their support team and they are 24/7 available and helpful, which makes it much easier. The ELD is also very cost-effective. Review collected by and hosted on G2.com.
It works best with a stable internet connection, so it may be a challenge in remote areas but it still saves data offline. Review collected by and hosted on G2.com.
TruckX’s ELD makes my life a little easier and keeps me compliant without any extra effort. It’s nice to have their 24/7 customer support available around the clock. I’ve never had a question about their device go unanswered, and it helps knowing the help is there when I need it. Review collected by and hosted on G2.com.
Occasionally there are some tiny technical problems but they are corrected as they appear. Review collected by and hosted on G2.com.
TruckX ELD is very user-friendly and it has your back thanks to its 24/7 on-call Support team - instead of letting you wait for a chat reply for hours it responds you in seconds. Review collected by and hosted on G2.com.
As with any online platform, TruckX requires a stable internet connection for optimal use. However, even when in no-network environments, TruckX devices and Driver App store the data and upload it to the TruckX platform as soon as the network is available - only slightly delaying the data availability. Review collected by and hosted on G2.com.
TruckX is very competitively priced with the ELD plan starting at $18/month. Instead of negotiating custom deals with customers or charging smaller fleets more like Samsara and other competitors, TruckX has fully transparent and fair pricing available. Also, it is very user-friendly. Review collected by and hosted on G2.com.
For businesses with highly specialized needs, as when using any new Platform, configuring TruckX to meet specific requirements such as alerts or schedule automated reports may require some effort. Review collected by and hosted on G2.com.
The ELD is very easy to use and budget-friendly. It has a lot of features. Also, they provide 24/7 great customer support. Review collected by and hosted on G2.com.
Sometimes there might be network issues but they also get resolved quickly. Review collected by and hosted on G2.com.
TruckX offers customizable alerts, reports, and analytics tools, enabling fleet managers to gain valuable insights into their operations from their desks or on-the-go. It also offers 24/7 customer support on call. Review collected by and hosted on G2.com.
No cons so far, TruckX device is really good. Review collected by and hosted on G2.com.
