TRUCE Software Reviews & Product Details

Truce doesn't require a lot of Manager attention to Coach. The program restricts the use of the phones while the vehicle is in motion, just like it says it will. Review collected by and hosted on G2.com.

The drivers that don't want to keep the app installed on their phones. We have had a couple of squeaky wheels that try to uninstall and reinstall the app vs. just leaving it running at all times. Review collected by and hosted on G2.com.

I like the app keeps you from using your phone while driving but still allows you to use google maps. The app is very user friendly and the dashboard is easy to read. Review collected by and hosted on G2.com.

If you open up google maps prior to driving, then you need to also click the google maps icon within the Truce Dashboard which causes you to take your eyes off the road for a split second. Review collected by and hosted on G2.com.

The Truce console for Admins is SO helpful and provides all the information one could need for maintaining Truce throughout a company. In fact, if you use the console for everything it has to offer, most of the time you can find the solution to any problem without having to contact support. Time saver for sure. Review collected by and hosted on G2.com.

The drive scoring/tracking feature has lots of room for improvement, but that's to no fault of Truce. If you understand how Truce works, it's mainly due to external factors out of Truce's control, such as GPS issues and/or physical damage to the user's phone, location can sometimes be a factor... If you use Truce exclusively for upholding a certain standard of driving behavior for your company, it's likely some individuals will be at an unfair disadvantage. HOWEVER, this feature is still very good for knowing the whereabouts of employees (as long as they are compliant with Truce) and being able to track unauthorized vehicle use! Review collected by and hosted on G2.com.

The dashboard is very useful. I enjoy seeing the amount of distractions that are eliminated. When the app works without issues, I like that. I like when people tell me there are no issues and they see why we chose to do a cell phone blocker. Review collected by and hosted on G2.com.

The overall product. We have constant issues with the app not working or working when it shouldnt i.e. someone sitting in the office when a truck drives by with TRUCE. I am not notified when someone deletes the app even though the sales person told me I would be. The website is mostly inaccurate when it comes to employees and the status of their TRUCE and takes days to update. The amount of time it takes to manage TRUCE at A-C is ridiculous. I have an admin that spends hours fixing TRUCE issues, communicating error messages, etc. Review collected by and hosted on G2.com.

The customer support team is extremely good about working with you with any issues you may have. Kent Lequire and K'Darious Cash have been extremely helpful. I never used any other products comparable to this. From what I hear this system is the easiest to install and manage. Review collected by and hosted on G2.com.

The only issue I have is when updates come out sometimes a driver is able to uninstall the app, but Truce has been working with us to get our compliance score back up. The layout of the insights could use a little work in my opinion but overall very well put together. Review collected by and hosted on G2.com.

Truce is easy to configure, has detailed reporting and allows us to meet the requirements set out by our local laws.

We currently use an Android tablet with mapping and dispatch software in a split-screen format and truce is able to work without any user interaction.

Support staff are friendly and helpful Review collected by and hosted on G2.com.

The Truce beacons rely on batteries and cannot be hard-wired to the vehicle. This means that after a number of years, the beacons must be replaced.

We have experieced issues with Truce not "kicking in" properly, or inconsistently and there seems little that can be done to troubleshoot on the device. Review collected by and hosted on G2.com.

It keeps focus on the road it allows me to listen to podcasts, not much else I like. I use the podcast app, it wont allow waze or maps to function correctly. I don't know of any competitive options Review collected by and hosted on G2.com.

It wont remind me of upcoming calendar events so I miss important meetings, it will auto answer and hang up on people, if I am on a call even hands free and start driving it hangs up on people and when I park it is super slow to unlock my phone for use Review collected by and hosted on G2.com.

Truce has definitely helped our employees maintain their focus on the road while driving. And Truce customer support team has always been very helpful and quick to assist with any issue that we've had so far. Kent Lequire always stays on top of things and provides all important and useful information/tips in timely manner, and K'Darious Cash is always there to assist our employees with any technical issues they'd experience. Review collected by and hosted on G2.com.

The app has had a few glitches here and there in the past, but there's been a lot of upgrades now that eliminated those issues. Review collected by and hosted on G2.com.

Costumer service and support. Nancy and her team are always there to help. Review collected by and hosted on G2.com.

Percentage of usage not accurate. Phones that are not active count against utilization. Review collected by and hosted on G2.com.

I can reach out to my account manager and she is very responsive. Review collected by and hosted on G2.com.

The data is overwhelming, I think a new company coming in would need a prioritized list of what to review daily. Review collected by and hosted on G2.com.