# Trolley Reviews **Vendor:** Trolley **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 ## About Trolley Trolley helps you pay people—not just invoices—so you can scale with the confidence of a modern enterprise. Whether you’re operating a marketplace, creator platform, music company, or any team working with contractors, Trolley brings payout and recipient operations together in one place. Onboard, verify, and pay recipients in 210 countries and territories with fast FX, local tax support, and reliable delivery, every time. Automation handles the manual work you’d manage in spreadsheets: collecting recipient info, approving invoices, moving money, matching records, and syncing data back to your systems. Your finance, operations, and risk teams get a clean, self‑serve dashboard, while product and engineering teams can embed payouts directly into your product through flexible APIs and developer tools. ## Trolley Pros & Cons **What users like:** - Users value the **responsive customer support** of Trolley, especially praising the quick assistance from team members like Justin and Lisa. (3 reviews) - Users value the **ease of use** of Trolley, appreciating its straightforward interface and efficient task management. (2 reviews) - Users appreciate the **ease of use and clean interface** of Trolley, streamlining global payouts efficiently. (2 reviews) - Users appreciate the **fully automated process** of Trolley, alongside helpful and responsive customer support. (1 reviews) - Users value the **centralized management** of payee records on Trolley, enhancing consistency and operational efficiency. (1 reviews) - Efficiency (1 reviews) - Process Simplification (1 reviews) - Reporting (1 reviews) - Simple (1 reviews) - Speed (1 reviews) **What users dislike:** - Users express concerns over **poor customer support** , noting overwhelmed teams, limited guidance, and delays in addressing issues. (3 reviews) - Users report significant **banking issues** including audit confusion, limited reporting, and problematic payment processes with Trolley. (2 reviews) - Users face significant **payment issues** with Trolley, including delays, errors, and unpredictable compliance validations that hinder operations. (2 reviews) - Users experience significant **bank integration issues** with Trolley, leading to delays and complicated setups in financial transactions. (1 reviews) - Users find the **complicated reporting** process frustrating, affecting their ability to understand audits and provider communications. (1 reviews) - Excessive Notifications (1 reviews) - Inadequate Reporting (1 reviews) - Inefficient Processes (1 reviews) - Lack of Guidance (1 reviews) - Missing Features (1 reviews) ## Trolley Reviews ### 1. Irresponsible company ignored support tickets caused life and financial harm through negligence **Rating:** 0.0/5.0 stars **Reviewed by:** Bashir B. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Trolley?** NOTHING https://www.trustpilot.com/review/trolley.com **What do you dislike about Trolley?** THERE IS NO responsibility in this company; several returned transfers because they entered wrong account number (while prozpay and argotranslation staff contacted them and explained them several times) **What problems is Trolley solving and how is that benefiting you?** THERE IS NO responsibility in this company; several returned transfers because they entered wrong account number (while prozpay and argotranslation staff contacted them and explained them several times) this way they put my life and my family life in real danger ### 2. Efficient Contractor Payments, Needs Privacy Controls **Rating:** 3.5/5.0 stars **Reviewed by:** Andrew H. **Reviewed Date:** December 11, 2025 **What do you like best about Trolley?** I like the ease of use, the interface, and the simplicity of the Trolley platform. It's useful because I don't have a lot of time, so it's nice to be able to get tasks done without sorting through technical jargon. **What do you dislike about Trolley?** I strongly need a new function in the feature... employees using Trolley to pay outside contractors can see all the payments that go out for my company. I'd like to be able to control who sees what information, especially financial information that goes out on Trolley. I'd also love to be able to delay or schedule payments to go out on a certain date, which isn't available right now and seems like it should be a no-brainer. The initial setup was not that easy, with a lot of issues. There was information requested that had never been requested of us on any other platform by the bank, which delayed our setup by months. There were payments that went out that didn't reach the recipient, and that was a bank error. That should never happen, period, and fixing this was not easy and i felt gaslighted during much of that process. **What problems is Trolley solving and how is that benefiting you?** I use Trolley to pay contractors, which helps organize payments, collect tax data simultaneously, and track payments throughout the year. ### 3. Reliable platform with strong potential **Rating:** 4.0/5.0 stars **Reviewed by:** George P. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Trolley?** Trolley has been a helpful platform for managing global payouts in a structured and organized way. The interface is clean, the reporting is straightforward, and the ability to centralize payee records has been valuable for keeping our operations consistent. When issues are escalated, the customer success team (especially Lisa) has been responsive, supportive, and proactive in following up. The system also handles multi-country payouts in one place, which is a strong advantage compared to using multiple banking tools **What do you dislike about Trolley?** The most challenging part has been the unpredictability of compliance-driven validations and sudden changes to required fields. Long-time payees who have been successfully paid for years suddenly receive repeated “additional information required” notices during active payment runs, often multiple times for the same data. This forces last-minute manual work and creates delays for contractors expecting payment. Another difficulty has been the lack of clear in-product guidance when bank requirements change (e.g., Morocco CIH format, updated Philippines regions), requiring extensive testing on our side to troubleshoot issues that could be prevented with clearer validation rules or earlier triggers **What problems is Trolley solving and how is that benefiting you?** Trolley helps us centralize and automate payments to contractors in multiple countries. Instead of managing different banking systems for different markets, we are able to process payouts in a single platform, which reduces administrative overhead. The ability to store payee information, track payout status, and maintain a consistent operational workflow helps us support our global team more efficiently. When everything works as expected, Trolley saves us significant time in our accounts-payable process and ensures a clear audit trail aligned with our internal compliance requirements ### 4. Efficient Payment Handling but Needs Refined Communication **Rating:** 4.0/5.0 stars **Reviewed by:** Phil M. **Reviewed Date:** December 11, 2025 **What do you like best about Trolley?** I really appreciate Justin's speedy responses on Trolley. He is my rock, and I can always count on him to resolve complex issues quickly. It's really valuable for maintaining smooth communication and compliance with my team. **What do you dislike about Trolley?** Sometimes I get duplicate correspondences about accounts that have already been flagged to me. Getting an email request for something that was already requested in a duplicate thread the day before is annoying. **What problems is Trolley solving and how is that benefiting you?** Trolley helps resolve compliance flags while keeping communication with my team intact. Justin's speedy responses allow me to resolve complex issues quickly. ### 5. Seamless Automation and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Trolley?** Fully automated process, the support team is very responsive. **What do you dislike about Trolley?** The number 1 problem is the 'audit' process and understanding what's going on and why something failed an audit(this is not unique to Trolley). Also, occasionally their 'banking partners' need more information on top of what we provided to Trolley. Account team seems very small, they seem overwhelmed and we don't have a regular cadence with them. Reporting is very limited as well. **What problems is Trolley solving and how is that benefiting you?** Allowing us to have a fully integrated solution in our portal where end users can submit payment details and see their payment information all in one portal (also the ability to collect tax information and send out 1099's, but we haven't taken advantage of this yet). ### 6. Fast and Easy Payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Jonah C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Trolley?** What used to take hours, sending bank transfers, Wise payments, PayPal payments, now takes minutes/seconds using Trolley to send payments out to our online piano teachers worldwide. The problems we had previously with paying teachers in a wide range of countries are solved through the platform. **What do you dislike about Trolley?** The PayPal integration was not as seamless as we had first hoped. The compliance element, although valuable, occasionally seems to go a bit overboard, and recipients that we had been paying without issue for months are occasionally flagged and blocked. **What problems is Trolley solving and how is that benefiting you?** Paying vendors worldwide, in many countries. Saving time. This frees up resources for us to focus on growth, and Trolley really makes things scalable. ### 7. Efficient Payouts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Trolley?** I like that it is easy and convenient to collect payment information. Customer service is responsive, **What do you dislike about Trolley?** I dislike the PayPal integration. It went well for months then suddenly stopped working and Trolley was not able to support as much as we would have liked. We eventually had to suspend this payout method. **What problems is Trolley solving and how is that benefiting you?** One of our main business problems was collecting recipient payment and tax information and now we are able to collect both with ease. It benefits the company by not having to build our own apps that do this and it helps our payment operations flow efficiently. ### 8. Best payout partners ever **Rating:** 5.0/5.0 stars **Reviewed by:** Derrick A. | Co-Founder & CPO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Trolley?** We use a trolley for some of our payout to cleaners, and it's fantastic. The flexibility of payout is excellent. We are considering using them for all global payouts. 10/10 so far 🙌 **What do you dislike about Trolley?** Non so far - love working with the team. **What problems is Trolley solving and how is that benefiting you?** Payout for cleaners ### 9. overall everything is fine **Rating:** 4.0/5.0 stars **Reviewed by:** IGOR P. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Trolley?** you can connect any bank, support a large number of currencies, payments are processed quickly **What do you dislike about Trolley?** The exchange rate is often very poor - sometimes the loss can be up to $200. This is very unpleasant. **What problems is Trolley solving and how is that benefiting you?** convenient support for different currencies ### 10. Amazing partners for our Staffing/ Contracting B2B business **Rating:** 4.5/5.0 stars **Reviewed by:** Shivang S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Trolley?** UI is amazing with everything in detail, customers are directed to right screens when they needs support via the chat option that is available, with such behaviour this brings in confidence on a payments platform that our money is safe. **What do you dislike about Trolley?** Customer support can be better for handling situations that require immediate attention as there is money involved most of the times a quick response team needs to be in place to help customers get notified of all engagements/ changes going behind the curtain **What problems is Trolley solving and how is that benefiting you?** Mass movement of multi-tier vendor payments and it helps us confidently vet them before the money is actually put in their account and we trust trolley for the same. ### 11. Trolley is a great tool for Mass Payouts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Trolley?** The interface is very nice and overally is a good and simple platform. The fact that we have onboarded people within our finance team and Trolley is an easy to use platform makes it very easy for our team! **What do you dislike about Trolley?** I think what we struggle the most is the rejected payments. Dealing with bounced/rejected payments is a bit of a pain as you have to go back and forth with the individual of the account + Trolley. Also the inability to download proof of payments and having to contact Trolley for that is also very annoying. Currently we are facing issues with Indian banks on Trolley which is creating problems as we have a lot of indian residents that we need to pay to... **What problems is Trolley solving and how is that benefiting you?** Sending payments to individuals all around the world plus collecting bank details and storing them in a secure place. Also the fact that Trolley have an interface where they can input details / change them is quite good ### 12. A solid product backed by a team of people that genuinely care **Rating:** 4.5/5.0 stars **Reviewed by:** Matt W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Trolley?** - Fantastic team of people behind the product that really care - We feel like we are building a strong partnership with them, not just another client - Easy-to-use UI/UX - White-labelled widget to drop into our product - It has helped us simplify our architecture, streamline payouts and bring about a universal experience - There is a further opportunity for us to grow into the product more and have them solve more problems for us **What do you dislike about Trolley?** - API design and & tooling is underdone. Trolley frame that the API is built for developers, but a lot is to be desired regarding engineering best practices and maturity. The design of the API is simple, but we have found it quite limiting to integrate with due to several gaps. - Managing tickets (improvements coming) - The white-labelled experience is a double edge sword. It integrates nicely with our suite of products, but it does mean our internal support teams are on the hook for understanding and managing all the nuances of global payments e.g. delays, requests for information **What problems is Trolley solving and how is that benefiting you?** Automating payments across our suite of products. We didn't want to integrate with more payment providers or banks to offer more breadth of choice to our customers. Ideally, we wanted to integrate with 1 x payment provider that could fan out and provide multiple payment options for us. Partnering with Trolley enabled us to simplify our systems architecture and uplift our payout offering simultaneously. WIN WIN. ### 13. Very good tool for small growing companies **Rating:** 3.5/5.0 stars **Reviewed by:** Yona L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Trolley?** - Very simple to use. - Provides good dashboards which we use a lot. - Customer service generally very quick and helpful. - For our size of company so far, it works very well. I like that we are able to Notify recipients that they have not et up their bank account details, straight through the playform. **What do you dislike about Trolley?** - We have also had some issues with payouts to certain banks (e.g. in India, and China). - Not yet fully integrateble with our accounting software (Xero). - Sometimes a bit buggy (can often not have two tabs of Trolley open at once when they are processing payments). - Some manual intervention needed, e.g. not possible to obtain proof of payment from platfrom, instead needed to send email. **What problems is Trolley solving and how is that benefiting you?** - We are using Trolley to pay out 3 batches a day, in 3 different currencies. We simply upload a batch (CSV), and pay our experts. simple to use. Takes about 10min per day of my time. ### 14. Trolley is the easiest way to send payments to business accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Trolley?** Trolley has made it easy for our company to send rebate payments to various domestic and international companies. Additionally, trolley's customer service is quick and phenomenal. **What do you dislike about Trolley?** The least helpful is that sometimes our partners don't get the verfication email when I send it out in trolley. I wish there was an easier way for them to login. **What problems is Trolley solving and how is that benefiting you?** We send out rebate payments to our business partners. Trolley helps manage those payments and lets us see whether or not the payment was delivered or rejected. ### 15. Essential Global Payments Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Trolley?** Trolley enables us to make the high volume of global payments that we need to do easily and securely. The platform is easy for us to use and intuitive for our payees. The customer support team is helpful and quick to respond. **What do you dislike about Trolley?** We have had some issues with payments to HDFC bank in India that have required us to pay manually outside of Trolley. **What problems is Trolley solving and how is that benefiting you?** We have to make a lot of global payments daily - Trolley makes this process quick and easy. ### 16. Trolley used for payables **Rating:** 5.0/5.0 stars **Reviewed by:** Katharine L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Trolley?** Trolley is quick and easy to use, cost effective and really great customer service and response time. They are continually making improvements/upgrades to their programming. **What do you dislike about Trolley?** You can't pull the funds from your account. You have to transfer funds in first so there is a delay to when they are added to your account as this is a manual process. **What problems is Trolley solving and how is that benefiting you?** Cost effective solution that we will soon be able to integrate with our own software. ### 17. Trolley for Ed-Tech company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Trolley?** -Customer Service is quick and helpful -Can pay out large batches of payments with ease -Easy to use interface and onboard new people -Generation of tax forms are great **What do you dislike about Trolley?** -Payments issue with some international banks -Takes a long time for returned payments to reflect in Trolley -Can't see proof of payment transaction without reaching out to support -Not able to manually send payment update link after they add in their payment method **What problems is Trolley solving and how is that benefiting you?** Trolley allows us to quickly and easily pay our Educators in a safe and secure method. Trolley saves us time and resources so that we do not have to manually track and organize our payouts. ### 18. Easy to Use, Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Trolley?** Sending payments, locating transactions, and understanding more about payee issues through its excellent customer service. **What do you dislike about Trolley?** Not having more information on why transactions are flagged for potential fraud. **What problems is Trolley solving and how is that benefiting you?** Sending and accepting payments in bulk. ### 19. Overall great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Sean Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Trolley?** They have a great customer service team. They respond to issues quickly and make sure to follow up on all tickets. I've also met out account managers a few times and had amazing communication from them. **What do you dislike about Trolley?** Not much. I wish deposits would clear faster. **What problems is Trolley solving and how is that benefiting you?** Mass payouts to our contractors. ### 20. Trust-worthy, fast service **Rating:** 5.0/5.0 stars **Reviewed by:** Oksana K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Trolley?** Support is fast and helpful, system is very trust-worthy, reliable. **What do you dislike about Trolley?** In general we are very happy, looking for new expanding options for integration with ERP systems **What problems is Trolley solving and how is that benefiting you?** The speed of payments is great, all the payments are received in full, fees are very competitive, rather low. ### 21. Solid choice for direct deposit payments **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Trolley?** Multiple currencies, easy interface, detailed Excel export **What do you dislike about Trolley?** Occasionally returned payments aren't posted or displayed properly, customer service has taken longer to respond lately. **What problems is Trolley solving and how is that benefiting you?** We pay vendors in US and Canadian dollars with ease ### 22. Using trolley for payments for 2 years **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandr I. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Trolley?** IRS tax compliance features, easy to use API and widget **What do you dislike about Trolley?** lack of UI filters, for example ability to search payment withing the bucket **What problems is Trolley solving and how is that benefiting you?** Paying out our customers and tax withholding calculations ### 23. Awesome Payment Gateway tool **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Trolley?** 1. Easy to use 2. Easy to integrate 3. SDKs are available in many languages 4. API Documentation is very helpful **What do you dislike about Trolley?** Having API testing playground like swagger could have been helpful **What problems is Trolley solving and how is that benefiting you?** It takes care of our payments for clients, and it gives us full control on each stage of payment processing ### 24. Great payment facilitator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Trolley?** Attentive support staff. Easy to understand and intuitive interface. **What do you dislike about Trolley?** So far, everything has been great. Features that have been missing or non-functional have been addressed quickly. **What problems is Trolley solving and how is that benefiting you?** High volume payments to a large number of clients. ### 25. The best solution for global mass payments **Rating:** 4.5/5.0 stars **Reviewed by:** Diego B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Trolley?** The easiness of use. Trolley provides a very well-detailed API documentation and getting started with it just takes 5 minutes to familiarize with the concepts and features of the platform. **What do you dislike about Trolley?** There is nothing specifically critical we dislike about Trolley. Maybe something to improve is the tax-collection features, as there is no direct way to get the PDF forms from the user (though Customer Success showed a trick to do such thing). **Recommendations to others considering Trolley:** Get in touch with support for a demo. Despite having a "direct" signup option, their support staff is nice and they will provide a very intuitive demo. Also, the Platform Plan is quite affordable regarding the features they provide, so definitely worth taking a look at it. **What problems is Trolley solving and how is that benefiting you?** We need to automatically send payments to our users. We allow our customers to monetize mobile applications, and we do receive all money from ad networks, which then we have to re-distribute to our user developers. ### 26. Big fan of Payment Rails **Rating:** 5.0/5.0 stars **Reviewed by:** Sam W. | CEO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Trolley?** Payment Rails enables our two-sided marketplace to pay freelancers in nearly every country in the world in just a few days with their local currency. It handles FX and all the headaches involved with taxes. Show me another platform that does that. I don’t think we waited more than 6 hours on any email we sent to the Payment Rails Support team. The quality and speed of support are unlike any other SaaS provider we’ve worked with. **What do you dislike about Trolley?** Very few dislikes. The only one worth calling out is the onboarding process takes more time than expected. The integration from a code perspective is simple and easy, but there are a few hoops you need to jump through on the finance/operations side (sign off with escrow banking partner, etc) to get fully setup. These take at least a week. **What problems is Trolley solving and how is that benefiting you?** We used to use Stripe Connect for payouts, but now we use Stripe for billing and Payment Rails for payouts. This has been the perfect payments tech stack for us. ### 27. Trolley for EdTech **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Trolley?** Automation for tax preparation and filing. As a tax professional in a past life, I know how difficult it is to automate while working around the law and a very rigid and inflexible process. It's truly impressive how the platform was able to do this while allowing their clients like us to remain compliant. **What do you dislike about Trolley?** Not necessarily dislike, but even though it is easier to prepare the tax forms with the platform, there is still a lack of integration in the filing part of the process. I know it's difficult, but I wish it was fully integrated with the IRS's electronic filing system to have the full seamless experience. **What problems is Trolley solving and how is that benefiting you?** Trolley has enabled our small EdTech start-up to deploy payments to our international students while remaining compliant with US tax laws. It helped how we didn't have to sacrifice manhours or incur additional expenses to be able to realize the full potential of our business model and serve our clients better. ### 28. Faber Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Marketplace Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Trolley?** The convenience of paying out users on a daily to weekly basis, generating of US Tax forms for independent contractors **What do you dislike about Trolley?** Tax forms for Canadian users. Currently, they provide them for US independent contractors. If they were to add T5018s for Canadian users, it'd be extremely beneficial. **Recommendations to others considering Trolley:** Highly recommend anyone looking for a payment processor to speak with a Trolley rep. They are extremely helpful and quick to reply to any questions one may have. **What problems is Trolley solving and how is that benefiting you?** Payment processing to our independent contractors in CA and the US. In addition to Compliance, storing SIN/SSN and other valued information. We take advantage of their widget. ### 29. Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Trolley?** It's really easy to pay the recipients. I like how you can double-check the total being paid out, this has helped me catch typos in the amount. **What do you dislike about Trolley?** As of right now there are not many downsides. **Recommendations to others considering Trolley:** This is very helpful for small teams where employees might have multiple responsibilities. We do a lot of payments because we work with influencers, and this saves us so much time. I would recommend this to those in a similar situation to ours. **What problems is Trolley solving and how is that benefiting you?** We were spend too much time writing checks. We'd have to input it into our previous system, then print the checks, then stuff the envelopes then stamp them. Trolly has made the process so much easier, and we save a lot of time. Time=money. **Official Response from Jessica Burke:** > Time IS MONEY. Thank you for the review and glad to hear that we could help make thing easier. ### 30. Excellent payments platform **Rating:** 5.0/5.0 stars **Reviewed by:** Locke B. | VP Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Trolley?** The end-user payment method and payments overview widget is useful, looks nice, and provides a quick route for adopting Trolley. **What do you dislike about Trolley?** We've had a few hiccups related to the underlying banking provider that Trolley relies upon. **Recommendations to others considering Trolley:** Every small detail that can be thought of or considered in the realm of sending payments has been carefully built and presented within Trolley. **What problems is Trolley solving and how is that benefiting you?** Trolley helps us to quickly and easily pay many tens of thousands of vendors across the US and Canada. ### 31. Best PayOut Program On the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2022 **What do you like best about Trolley?** I love the ease of the site. We currently utilize Trolley to pay out all of our affiliate commissions and everything is so easy to use for our company and others using the application. Trolley has streamlined our 1099 process as well. The entire Trolley team is great at responding to all our needs in a timely fashion and send out notices related to any upcoming bank holidays for us to be aware of ahead of time. **What do you dislike about Trolley?** There is nothing that comes to mind that would be a huge deal-breaker. **What problems is Trolley solving and how is that benefiting you?** Easy use of payouts. Tracking of 1099 and sending them out. **Official Response from Jessica Burke:** > Thank you for your review. Glad to hear you find the platform easy to use and that it solves your business needs! ### 32. Trolley makes paying contractors across the world easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Trolley?** Trolley took what used to be an entire day's task and turned it into a few minutes! **What do you dislike about Trolley?** I can't wait for them to expand their payment options! **What problems is Trolley solving and how is that benefiting you?** Our billing team now has a whole day back for completing other tasks because using Trolley is so seamless. ### 33. An excellent, reasonable solution for mass global payments **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Trolley?** Payment Rails has streamlined our process with easy importing and exporting of payable amounts and one-click payments. The email templates are attractive and professional-looking. The dashboard gives us transparency and all the details readily available through an easy interface. The pricing is much better than our old method (working through an accounting firm) and more accessible. We will also send 1099s this way, which is a feature not offered by all online payment services. **What do you dislike about Trolley?** You must set aside time, in the beginning, to get your payees onboarded and set up the banks, PayPal, etc. But it is so straightforward that we have had few problems along the way. We still pay some territories using Payoneer (i.e. Ukraine) because the fees are too high for that particular country using PR. Also, the support staff, while very responsive, did not always resolve issues satisfactorily. Sometimes we had better luck figuring things out on our own. **What problems is Trolley solving and how is that benefiting you?** We pay all of our contributors on time, using their preferred method. We can log in to see whether the bank rejected any payments. All banking details are handled securely in the system by the payee when they sign up. Everyone gets an email letting them know the payments are on the way. You can set up the payments anytime, and then when ready, just one click to process all of them. We are spending less, and we are paying our people efficiently. ### 34. Crucial Music and Trolley **Rating:** 4.5/5.0 stars **Reviewed by:** Tanvi P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Trolley?** my artists can receive their tax forms thru their account, and receive payment by bank transfer and paypal. **What do you dislike about Trolley?** the tax form is difficult to complete by most artists, so a few more explicit directions are needed. **What problems is Trolley solving and how is that benefiting you?** Foreign tax withholding was foreign to me, so Trolley simplifies this. Easier payment processing. ### 35. Good experiance **Rating:** 5.0/5.0 stars **Reviewed by:** Iva F. | financial analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Trolley?** easy pay, transaction report, balance report showing the change in balance **What do you dislike about Trolley?** that you have to preload the balance in the Trolley account **Recommendations to others considering Trolley:** are you ok with keeping the balance on the trolley account **What problems is Trolley solving and how is that benefiting you?** automated payroll and saved 3 hours a week for the payroll person **Official Response from Jessica Burke:** > Thank you Iva. Hope your team is enjoying those extra 3 hours / week :) ### 36. Payment Rails has solved a lot of our issues! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra S. | Senior Finance Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Trolley?** Centralized platform, full visibility on all that is happening, intuitive, different balances **What do you dislike about Trolley?** There are a few things missing that if Payment Rails ever have it would become even better and would fully automate our process. -The ability to schedule transactions for the future -The ability to receive money from clients in there (this would be great because would make it like one platform that does it all) -The code for login into the portal sometimes never arrives. It often happens with certain recipients that cant log in or say the code takes ages to arrive -I have to message them every time I transfer USD because they dont check often that specific account so it is not automatic and requires an extra step -You cant select different source currencies in the same batch. -XERO Integration!! **What problems is Trolley solving and how is that benefiting you?** Using one platform for all our payments Visibility The ability to see everything in one place Customer service is nice The fact that I dont have to message the recipient if the payment failed ### 37. Payment Rails is a true time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Peter A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Trolley?** We have tried multiple payment offerings, the ability to quickly onboard all of our vendors, collect tax information and set them up for payments is the big differentiator for Payment Rails. We used to have to use a second system for tax reporting and now all of that is integrated into one platform. We also used the API and linked the system to our accounting platform. Now we simply initiatie payments right from our acocunting system. **What do you dislike about Trolley?** I am glad that PR is working on additional forms of payment. Currently, PayPal and Bank transfer are the only options. **What problems is Trolley solving and how is that benefiting you?** We manage a lot of vendors and a lot of payments. The addition of Payment Rails simplified our weekly payments and our annual tax reporting. This has saved us countless hours. ### 38. Wonderful application for global Payments **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep P. | Physics faculty, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Trolley?** Payment Rails enables to pay in every country within few days with their own currency . Quality of service is awesome . If any issue comes Rails support team quickly takes action . This platform really makes life easier for freelancer community . **What do you dislike about Trolley?** Nothing . I like everything but some more automation and upgradation needed . **What problems is Trolley solving and how is that benefiting you?** I need to pay money to freelancers so it is helping me to deliver payment on time . ### 39. Great platform and a phenomenal support team to assist you with anything you need. **Rating:** 4.5/5.0 stars **Reviewed by:** Max S. | Student Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Trolley?** Easy UI/UX and the support team. Love how we can use multiple payout options. **What do you dislike about Trolley?** Creating easier batches and searching for memos. **What problems is Trolley solving and how is that benefiting you?** Payments to students. Realizing the seamless usability of sending funds. ### 40. Payment Rails by Flywire was a lifesaver during the uncertainty of the pandemic. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan F. | Bursar, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Trolley?** We had students who had returned to their home countries during Spring 2020 when the University went entirely online. Some had earned departmental scholarships and we had no way to get the funds to them. Flywire came to our rescue with Payment Rails. We could send funds to students in their home country without them having made a payment through Flywire. **What do you dislike about Trolley?** Like everything else, you have to depend on the student to enter their bank info. We had a student who would not respond to our emails. It took longer to get the funds to him because he was not responsive. **What problems is Trolley solving and how is that benefiting you?** We can send funds to students without them having made payments through Flywire. It's a great solution. ### 41. Easy and simple way to made payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Trolley?** how easy is to set up vendors around the world. **What do you dislike about Trolley?** not able to confirm if the vendor received the payment deposit into their account **What problems is Trolley solving and how is that benefiting you?** MT103 confirmations for uncompleted transactions. **Official Response from Jessica Burke:** > Thank you for the review. This feature request is on our roadmap and our success team will be sure to keep you posted once it launches. ### 42. Startup out performs competitors allowing automated payments for marketplace platforms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about Trolley?** * Support from their Team. Always listened and responded to RFEs. * Simple platform that was easy to onboard the operational, engineering, and finance teams onto * End to end support of our payouts to allow us to automate numerous workflows, saving operational time * Easy to understand pricing to enable proper planning. **What do you dislike about Trolley?** Nothing, they outperformed my initial expectations, and I would highly recommend them to any team looking for help with payouts. **What problems is Trolley solving and how is that benefiting you?** * Processing of international payments * Support for a wide range of payout methods * Ease to enqueue payments via API, removing the need to import CSVs manually. * Automated reconciliation to our ERP software, removing the need for our finance team to manage it. * Compliance management to ensure we're completing best practices. ### 43. We have been using Payment Rails for a few months now and it has been a great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Trolley?** Payment Rails allows our Clients to have control of their accounts, which in return saves us many hours of labor. **What do you dislike about Trolley?** The only downfall that we have encountered is the call-back time/ time to respond to our questions. **What problems is Trolley solving and how is that benefiting you?** As mentioned, we addressed the issue of the response time and it has been noted by your staff members. ### 44. Good platform for international payments **Rating:** 5.0/5.0 stars **Reviewed by:** Byron H. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Trolley?** Collects all information required, including banking and tax information. Supports many international countries. Has decent conversion rates. Easy to integrate securely via email or iframe. **What do you dislike about Trolley?** Does not allow payments to be sent internationally in USD. **What problems is Trolley solving and how is that benefiting you?** Sending stipend and contractor payments both domestically and internationally. ### 45. easy to set up. smooth payment **Rating:** 5.0/5.0 stars **Reviewed by:** Yuliana K. | Training coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Trolley?** I am receiving the payment through Payment Rails. Easy to set up. No cost to the end-user/recipient. **What do you dislike about Trolley?** Nothing I can think of right now, just started using that. **Recommendations to others considering Trolley:** Payment Rails is a good option to consider when paying and receiving the payments. I would recommend an easy to set up and reliable solution. **What problems is Trolley solving and how is that benefiting you?** Another option to set up direct deposit for contractor services ### 46. A very easy dashboard that is intuitive to sending out payments. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Trolley?** Easily able to track where a payment is in the processing phase. Monitor the payment batches and who is in what. **What do you dislike about Trolley?** Unable to batch non-USD payments with USD payments - would make it easier to send one whole batch. Lack of information regarding international regulations/remittances. **What problems is Trolley solving and how is that benefiting you?** We are using Payment Rails for a centralized system to provide stipends. ### 47. Best of Class / One of a Kind **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer M. | Chief Of Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2020 **What do you like best about Trolley?** The tax form features and payout options. The Refersion integration and API. **What do you dislike about Trolley?** The set-up process for bank transfers was a little more difficult than desired but this is due to legal regulations and requirements. They've really done a great job trying to streamline and simplify it. **Recommendations to others considering Trolley:** Worth every penny with the time savings, the process streamlining, and the robust payout options. **What problems is Trolley solving and how is that benefiting you?** We're now able to collect and remit tax forms. We've been able to streamline payout options and processes so we can now offer more frequent payouts and more options. This has increased the satisfaction of our partners. ## Trolley Discussions - [Can I use this for receiving money from clients?](https://www.g2.com/discussions/can-i-use-this-for-receiving-money-from-clients) - 1 comment, 1 upvote - [View Trolley pricing details and edition comparison](https://www.g2.com/products/trolley-hq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+19%3A08%3A35+-0500&secure%5Bsession_id%5D=4f20c276-fccd-4626-ae6b-48faf3c87069&secure%5Btoken%5D=876e27753e92c059127f061becdf962b7e55007e23220f0546fe2f3c42735bd7&format=llm_user) ## Trolley Integrations - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) ## Trolley Features **Payment Methods** - ACH - Wire Transfer **Invoice Management** - Capture - Supplier Portal - Repository **Tax Planning** - Estimations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Tax Filing** - Calculations - Rules & Regulations - Reporting **Security and Compliance** - P2PE - Fraud Management - SSL Encryption - SOC **Analytics** - Due Dates - KPIs **Workflows** - Integrations - Importing **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Integration** - Accounting - Payment Integration - ERP **Payment Types** - AP Automation **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Decision Making ## Top Trolley Alternatives - [Tipalti](https://www.g2.com/products/tipalti/reviews) - 4.5/5.0 (401 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (360 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews)