TriNet Reviews (1,961)

View 1 Video Reviews
Reviews

TriNet Reviews (1,961)

View 1 Video Reviews
4.2
1,961 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and easy navigation of TriNet, which simplifies HR tasks and makes accessing benefits straightforward. Many appreciate the platform's ability to consolidate various HR functions into one place, enhancing efficiency. However, some users note that the system can feel overly complex at times, particularly regarding PTO tracking and navigation between different sections.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Brittany H.
BH
Brittany H.
Regional Marketer, Psychiatry
Mid-Market (51-1000 emp.)
"Trinet Makes Time Off and Benefits Tracking Effortless"
4/5
What do you like best about TriNet?

This application is so easy to use. It is by far the simplest platform I have used to submit and track my time off as well as my benefits package. Even when it takes me to an external site (such as FSA) it is still streamlined and doesn't require additional logins. I love that Review collected by and hosted on G2.com.

What do you dislike about TriNet?

The ONLY downside that comes to mind about Trinet is when I renewed by benefits this year- it showed me what Health plan I had last year but it didn't compare my HSA/FSA accounts from last year. It would have been nice to have that information side by side when making that election. I was busy with kids and didn't have time to go back and look to verify so I just had to choose something. Review collected by and hosted on G2.com.

Dana  H.
DH
Dana H.
Sales Manager
Small-Business (50 or fewer emp.)
"All-in-One Platform with Easy Setup"
5/5
What do you like best about TriNet?

I use TriNet to clock in and clock out, review company policies, and request time off easily. I find it really easy to see if my time off is approved and track the hours I worked or took. I really enjoy that I can find all the information I need in one easy place. The initial setup of TriNet was very easy. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I really enjoy all parts of it, although it could be a bit easier to access on mobile phones. Review collected by and hosted on G2.com.

Prateek M.
PM
Prateek M.
Small-Business (50 or fewer emp.)
"Reliable All-in-One HR Solution with Room for Usability Improvements"
4/5
What do you like best about TriNet?

I like TriNet's all-in-one platform because it makes payroll, benefits, and HR tasks easy to manage while saving time and reducing hassle. It's valuable since it keeps everything in one place, which saves time, reduces manual work, and makes everyday tasks easier to manage. The initial setup was fairly smooth with guided onboarding resources and support during implementation, making it easier to manage day-to-day once configured. It was a good fit for our company as it helped efficiently manage payroll, benefits, and HR processes as our team grew. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

At times, some features can feel less intuitive and certain tasks may take extra clicks, so a more streamlined interface and faster support response times would improve the experience. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how our all-in-one platform saves you time, Prateek! We love making it easier to manage everyday tasks and access the information you need. We appreciate your feedback and will share with our team.

Kelsea Y.
KY
Kelsea Y.
Mid-Market (51-1000 emp.)
"User-Friendly HCM Platform with Minor Navigation Hurdles"
3.5/5
What do you like best about TriNet?

I like how easy things are to find in TriNet. They're clearly labeled in a way that is meaningful to me, making it effortless to locate my paystubs and W2 under 'Money.' I appreciate that I don't have to click into multiple places to find what I need. With items grouped together and clearly labeled, it provides me with a one-stop shop that is easy to navigate. Setting up my account was very easy; I was able to create my account using my email before my first day. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I had a little bit of a hard time finding the performance review section this last review cycle. Under the performance and learning section I was unable to easily find my current review. I ended up using a link from an email rather than searching around for it manually. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing your experience, Kelsea. We love making it easy to find what you need! We appreciate your feedback and will share with the team.

Jate S.
JS
Jate S.
Sales Rep
Mid-Market (51-1000 emp.)
"Reliable, Accurate Payroll with Great Support"
4.5/5
What do you like best about TriNet?

Reliable, efficient, and easy to use. Payroll is always accurate and on time, and their support team is great to work with. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Overall, we’ve had a positive experience with this payroll company. The system is reliable and accurate, and the team is helpful. One area for improvement would be efficiency—streamlining certain processes and reducing turnaround times would make the experience even better. With a few workflow enhancements, this could be an outstanding service. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Jate, thank you for the feedback, which we will share with our appropriate internal teams. We appreciate you being a TriNet customer!

Ebonie B.
EB
Ebonie B.
Community Impact Operations and Support Manager
Mid-Market (51-1000 emp.)
"Everything I Need in One Place—Benefits, Time Cards, and Discounts"
5/5
What do you like best about TriNet?

I like that everything I need to access is all in one place—for example, benefits information, my time card, and employee discounts. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I’m not a fan of the authentication process, and I also ran into issues when trying to set up my direct deposit. Review collected by and hosted on G2.com.

Tanvi M.
TM
Tanvi M.
Product Designer
Mid-Market (51-1000 emp.)
"User-Friendly HR Management with Real-Time Support"
4/5
What do you like best about TriNet?

I use TriNet to manage HR-related tasks, and it's really helpful, especially as a relatively new employee. I love the live chat feature that connects me directly to a human who helps me understand and solve my issues in real time. I really like how I can save the chat transcript for later review, which makes it easy to remember what was discussed. It's also linked to Healthee, which helped me make informed decisions when enrolling in an insurance plan by allowing me to compare multiple plans in a split-screen view. The initial setup was pretty easy, and the navigation is intuitive. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Probably more information on the tax related documents and maybe a more personalized platform for people who are non-residents. As an international student working in the United States, I need to fill out different taxing and legal documents as opposed to residents, so having a more personal TriNet platform that educates me on the dos and don'ts and what all documents I need to fill related to my status could be improved. Review collected by and hosted on G2.com.

Harrison F.
HF
Harrison F.
Small-Business (50 or fewer emp.)
"Efficient HR Portal with Intuitive Navigation"
5/5
What do you like best about TriNet?

I really like the easy navigation in TriNet. Everything is clearly labeled, so even if I don't log in frequently, I can always see where I need to go. It's also quite helpful to see everything in one place with one sign-in, making it easy to navigate to anything related to my PTO, sick leave, health insurance, and 401k. The initial setup was very easy as well, since it came with my single sign on, and after inputting some personal information, I was all set. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

My organization's own forms, guides, and handbooks could be linked in more places that are easy to get to when I have a question about our specific policies. I wonder if there could also be a chatbot in place to help me answer those questions. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

We love hearing how easy it is for you to navigate and find everything you need with TriNet, Harrison. Thanks for sharing your feedback! Here are the steps for accessing our Live Chat: Log in to your TriNet PEO account → Contact TriNet → Live Chat.

Stephanie P.
SP
Stephanie P.
Bilingual Associate
Mid-Market (51-1000 emp.)
"Easy-to-Use, Intuitive Platform with a Familiar Feel"
4/5
What do you like best about TriNet?

I like that it is a big platform so I have had experience with it before starting at my current role. I also like that it is easy to use, most of it is inuitive. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I have to use it to do my timesheet every week and the log in takes some time as I have to get a text every single time I log in. When I started at my current role, there were issues with the password so I had to change it several times so it was hard to remember what my password is. I also dislike that there is a pop up window for every link like logging time or viewing benefits. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Thank you, Stephanie, for the feedback on the TriNet platform, which we will share internally so we can continue to improve our products. We look forward to continuing to serve you.

Sheida D.
SD
Sheida D.
Mid-Market (51-1000 emp.)
"User-Friendly Interface with Responsive Support"
4.5/5
What do you like best about TriNet?

I really appreciate how TriNet makes it very easy for me, feeling like I don't have to reach out to HR because it's very self-serving. I can find most of the information I need through TriNet, and it's user-friendly and easy to navigate. Whenever I need support, the chatbot people are very responsive and able to help me. I think it's great how much information it contains. I feel it's very user-friendly, and I can navigate through the different information quite easily without needing help to figure out where something is. It's clear how much I'm getting paid, when I'm getting paid, and how much is deducted from my paycheck. Everything is displayed perfectly on my dashboard. The benefit section is also super user-friendly. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I don't think there's anything specific right now that I find problematic with TriNet, but it would be really cool if I could integrate it with a third-party platform to run payroll. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how easy TriNet makes it for you to navigate your HR needs, Sheida. We love hearing that your experience has been so user friendly, and that our support team is helpful when you need an extra hand. If you want to check out some of our integrations, we recommend contacting your Customer Relationship Manager or visiting Marketplace in the platform. Thank you for sharing your feedback.