TrialKit Pros and Cons

TrialKit meets our research study needs. The user interface is great, enabling users to work around the platform easily. Their comprehensive knowledge base comes with AI that can answer your questions directly. Customer support is exceptional! We never had a question that went unanswered, and they also extend 1:1 consultation calls to help you with almost anything. Review collected by and hosted on G2.com.

There is nothing our team dislikes about TrialKit, but we do wish there were other features that they could support, such as an easier way to design the homepage, more flexibility with the dashboard & homepage reports, and more advanced conditional actions. Review collected by and hosted on G2.com.

The team at TrialKit are incredible - always willing to help with set up and support and friendly as well!

The system is easy to use when building your own forms, allowing an independent approach if preferred. Review collected by and hosted on G2.com.

It's a great platform. Over the years, the team have been improving the "look and feel" of the platform, which was sometimes clunky before, but now looks very sleek. Review collected by and hosted on G2.com.

The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study. Review collected by and hosted on G2.com.

I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study. Review collected by and hosted on G2.com.

Trialkit has given me the flexibility to manage multiple types of studies across all phases of devellopement .Creating eCRFs , ePROs , ClinRos was a breeze and time saving. Whatever building studies for manual data entry or data upload be sure that Crucial team will give you all the resources to facilitate the navigation of the platform and help you achieve short and long term goals for all your studies.

Its also the only EDC that is available through the web and mobille app. TrialKit supports patient-centric remotely as well as site based clinical trials.

Building studies and registries in days ,not weeks and has not only the flexibilty to meet your needs but also making sure that you are supported all the way from start to finish. TrialKit has also a robust reporting and analytics to run your studies yourself, no need to get a second vendor to make sure your patients get paid in a timely fashion as they have an integrated payment manager. TrialKit has also an extensive library with already built forms (eCRFs) that you could custom based on your study need.

I would highly recomend the platform to any pharmaceutical &biotech , Medical Device&Diagnostics and CROs industries as well as Academic Institutions and non profit Organizations. Review collected by and hosted on G2.com.

I did not dislike anything about TrialKit . Review collected by and hosted on G2.com.

Throughout the course of a study, you will inevitibly run into unforseen problems which will require protocol ammendments and updates to a CRF. TrialKit makes these updates a breeze by allowing you to adjust on the fly with "versions." Other platforms would require us to call in and explain what we need and then we would hope they do it correctly. Also, with the all of the amazing features and piping you can do almost everything. If you ever run into a problem or don't understand a feature TrialKit customer support will teach you everything you need to know. They really make it easy. We use them for all of our post-market studies and wish we had used them for even more. Review collected by and hosted on G2.com.

With so many features, you may not know where to start. That being said, customer support was there for all my questions. Review collected by and hosted on G2.com.

TrialKit is a financially competitive clinical data mangement product. Their EDC building tools are easy to learn and utilize on the user level to create clinical trial EDCs that have all the bells and whistles you would think to include in a system, but without the added overhead costs. Review collected by and hosted on G2.com.

There is a learning curve to being able to build and design study EDCs in the TrialKit system, but I have found it to be fairly straight forward and the TrialKit team is there to support you if you have any questions. Review collected by and hosted on G2.com.

TrialKit meets all research study needs; there are so many controls in place to help fool proof the system that you can never really go wrong. Also, the support team answers quickly and will even hold 1:1 to consultation calls with you to make sure your study needs are met. Review collected by and hosted on G2.com.

With any new system, there is a learning curve; but, because of the amazing support, and your own efforts in practicing in the sandbox, the system becomes second nature quickly. Review collected by and hosted on G2.com.

The TrialKit team is second-to-none when it comes to customer support! The US based team is very resourceful and very responsive. Administrator functionality is inclusive with access to many different dashboards and reports; Sites (end-user) find it simple to use. Review collected by and hosted on G2.com.

System is easy to use with guided system onboarding. Some kinks in the building process, which the team is actively working on updating. Overall, a seamless EDC build process. Review collected by and hosted on G2.com.

It has a bit more customizable options than some EDC systems. The team is responsive and helps to find a solution. Review collected by and hosted on G2.com.

It does not always have an entry level pricing model for small / short / sim,ple studies. Review collected by and hosted on G2.com.

The support in resloving technical issues and client support I get from the internal team. Review collected by and hosted on G2.com.

I wish I could configure my own dashboard reports with the specfic data of what t I need, with out extra cost. Review collected by and hosted on G2.com.