Traqq Reviews (123)

Reviews

Traqq Reviews (123)

4.8
123 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Traqq for its user-friendly interface and privacy features, which allow for effective time tracking without intrusive monitoring. The app's ability to generate detailed reports and track productivity seamlessly enhances team management and accountability. However, many users note the lack of mobile app support as a common limitation.

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Ivica J.
IJ
Ivica J.
Virtual Assistant
Small-Business (50 or fewer emp.)
"Disappointed and Frustrated"
0.5/5
What do you like best about Traqq?

Unfortunately, there's very little to like about Traqq anymore. The features that initially seemed useful, like sharing ideas and making short recordings, have become frustrating to use due to constant glitches and delays. The real-time markup, which was supposed to streamline our workflow, often fails to work properly, making collaboration more of a hassle than a help. The app's unreliability has overshadowed any initial positives. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

I used to love Traqq, but my experience has taken a turn for the worse. Initially, I found it simple and easy to use, but over time, I've encountered numerous issues. The interface has become clunky, and it's no longer intuitive. The app crashes frequently, and customer support has been unresponsive. It's frustrating to deal with these problems, especially when I rely on the app for my work. I'm deeply disappointed and wouldn't recommend it to others. Review collected by and hosted on G2.com.

Response from Kash Borna of Traqq

Hi Ivica,

If you have any concerns or genuine issues with Traqq, we would be happy to assist you (via support@traqq.com) :) So far, it seems you're using another application entirely.

When we attempted to reach out to assist you, we discovered that your name and contact information are not present in our user database. Our developers checked for your contacts in our records since 2021. Our support team also never received any complaints from you in the given period.

We also have a number concerns about the authenticity of this negative experience, as the issues you mentioned do not align with Traqq's features:

1. Traqq does not offer a platform for "sharing ideas" or assisting with "short recordings."

2. The Traqq desktop app functions smoothly on Windows 7, macOS, and Linux. There is no interface to cause glitches since Traqq operates as a minimal widget on users' computers.

3. We do not support "real-time markup" which is for PDF editing. Traqq is a time tracker application.

4. The desktop app automatically sends us immediate reports in the rare event of a crash, prompting our immediate contact with the user. Our developers have reassured us such report from your name was never delivered. Our support also never received your crash complaints. It is clear you are not registered as Traqq user, as we have never received such reports.

5. Regarding your "workflow for website and newsletter tasks," Traqq does not support these activities. Traqq is a time-tracking application for remote and office employees and does not manage web administration tasks for newsletters.

Please do note that our support is happy to assist you with any matter pertaining to your future Traqq experience.

Cheers!

Natalia T.
NT
Natalia T.
People Services EELC Specialist | North America
Small-Business (50 or fewer emp.)
"The best time tracking tool!"
5/5
What do you like best about Traqq?

Traqq is one of the best time-tracking apps I've used, it allows you to track your - or your employees' - day to day work activities without being too intrusive. It has some amazing features that make the app very user friendly and provide you with insights that can help to improve the productivity of your team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although I have had a great experience with this app so far, I think it will be great to have it in different languages and also, to have a mobile app for more accessibility, other than that I think it's perfect! Review collected by and hosted on G2.com.

Hanna N.
HN
Hanna N.
Fashion Merchandiser
Small-Business (50 or fewer emp.)
"Best value for a small business!"
5/5
What do you like best about Traqq?

- Activity tracker: My team and I use it everyday! I am able to see what my team’s activities and what they have accomplished. I am also able to know their workload based on the employee monitoring software.

- Good privacy features. Features include blurring effect for screenshots.

- User friendly with nice layouts. I am very big on visuals, I prefer minimalistic designs and colors. To quote the youngsters, is really “aesthetically pleasing”. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

- Please make the mobile app feature more convenient to use! Review collected by and hosted on G2.com.

Esmot T.
ET
Esmot T.
Sales executive
Supermarkets
Small-Business (50 or fewer emp.)
"Best time tracker for remote team work"
5/5
What do you like best about Traqq?

Traqq provides detailed analytics and reports that can be used to make informed decisions and its user experience is so simple just like it. Traqq has amiable customer support . Traqq can significantly enhance productivity, improve time management, and provide valuable insights for individuals and businesses. The frequency of use is just awesome. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Cannot set reminders and alerts to ensure tasks are on track. Review collected by and hosted on G2.com.

Niamh W.
NW
Niamh W.
Medical Student
Small-Business (50 or fewer emp.)
"The most accurate and user-friendly time-tracking app"
5/5
What do you like best about Traqq?

I find that Traqqs time-tracking feature is the most accurate my team have ever used, we especially love that it tracks time offline in case of issues with WiFi etc. The reports you can generate are so valuable for tracking performance and billing. We love how simple it is to use and how quickly we integrated it into our team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

It would be have to see a direct way to handle payroll from Traqq, although the reports do make the process much easier. Review collected by and hosted on G2.com.

Carolina G.
CG
Carolina G.
Auxiliar de supermercado
Small-Business (50 or fewer emp.)
"Simplicity at work"
5/5
What do you like best about Traqq?

It has an intuitive interface. Which optimizes and simplifies processes. Not only is it useful for me to track the time spent on each task, but I can also measure productivity to meet overall team goals. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although it is not a major problem, just a small disadvantage for me, it would be more motivating to work on the Traqq application if it had a little more modern and eye-caching desing. Which would give it a touch of joy. Review collected by and hosted on G2.com.

Vanessa R.
VR
Vanessa R.
Owner
Small-Business (50 or fewer emp.)
"Powerful Tool for Remote Team Leadership"
5/5
What do you like best about Traqq?

Traqq is super helpful in monitoring team progress, identifying needed training, simplifying operational processes, and also cheering the team on when they meet goals! It’s very easy to see how projects are progressing, and step in if needed to ensure deliverables are met. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

One area Traqq could improve is the addition or development of a mobile app, as it would be nice to monitor teams from any mobile device. Remote teams are always on the go! Review collected by and hosted on G2.com.

Marta Lucía G.
MG
Marta Lucía G.
Freelance
Small-Business (50 or fewer emp.)
"Excellent tracking tool!!!"
5/5
What do you like best about Traqq?

The greatest strength of the Traqq lies in its ease of implementation and offers a valuable support service.

On the other hand, this tool offers flexibility by allowing you to work both online and offline; as well as generates comprehensive and customized reports. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

There is a lack of a mobile app that allows the flexibility to be able to monitor team or project members from any device. Review collected by and hosted on G2.com.

Taruna Azrisyah Bin Mohd Azhar .
T
Taruna Azrisyah Bin Mohd Azhar .
QA Engineer / Business Owner
Small-Business (50 or fewer emp.)
"Useful tools for remote team!"
4.5/5
What do you like best about Traqq?

Traqq is a powerful and user friendly time tracking tool. I can easily monitor my team productivity from the report. I also love the offline time tracking feature. It's help people with bad internet connection to keep on tracking the time. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Maybe the team can work more on the integration. I believe if they can improve on the integration, more people will use this tools. Review collected by and hosted on G2.com.

Eva P. S.
ES
Eva P. S.
English Second Language Teacher
Small-Business (50 or fewer emp.)
"Time tracking got easier"
4.5/5
What do you like best about Traqq?

I appreciate how easy and intuitive this system is. Plus, the customer support is responsive and helpful whenever you need them. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

The lack of integrations might become a significant obstacle. Review collected by and hosted on G2.com.