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Traqq Reviews & Product Details

Traqq Overview

What is Traqq?

Traqq helps businesses and organizations monitor performance and internal company processes. Your team will get better organized, enjoy higher transparency, and improve work efficiency.

Traqq Details
Discussions
Traqq Community
Languages Supported
English
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Product Description

Introducing Traqq - lightweight and effective time clock app that covers the needs of both employers and workers. Manage you work time with our seamless timer and private screenshots, get useful notifications, check your activity levels and most used apps. Sign up for a free beta and get the improve your work productivity with our time tracking software today


Seller Details
Seller
Traqq
Year Founded
2020
HQ Location
Sydney, AU
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Description

We are a fast growing privately owned company with a team consisting or bright, driven and passionate people working hard to provide you with the best computer maintenance and productivity tools.As a no-frills time tracking solution, Traqq helps businesses and organizations monitor and analyze internal company processes. Your team will get better organized, enjoy higher transparency and improved work efficiency.You get a time tracking app with easy billing and reporting options for employees, which also comes with innovative administration tools to simplify monitoring, analytics, and payroll handling for employers, and includes tough privacy protection and security mechanisms ensuring a smooth and worry-free experience for everyone.


Kash B.
KB
Overview Provided by:

Recent Traqq Reviews

Marta Lucía G.
MG
Marta Lucía G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent tracking tool!!!"
The greatest strength of the Traqq lies in its ease of implementation and offers a valuable support service. On the other hand, this tool offers f...
Hanna N.
HN
Hanna N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best value for a small business!"
- Activity tracker: My team and I use it everyday! I am able to see what my team’s activities and what they have accomplished. I am also able to kn...
Eva P. S.
ES
Eva P. S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Time tracking got easier"
I appreciate how easy and intuitive this system is. Plus, the customer support is responsive and helpful whenever you need them.
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Traqq Media

Traqq Demo - Activity TImeline
Browse your teams' activity timeline and the Apps & Website use in one seamless interface
Traqq Demo - Activity Pie Chart
Get an insight of how your team members' worked hours are spent on different applications and websites
Traqq Demo - Compare Employee performance
Detect the performance levels, worked hours, and activity of your team in seamless parallel timesheets.
Traqq Demo - Dashboard View
Get a glimpse of company performance and rate of change in worked hours, activity levels and earnings in the dashboard. Is the graphs to extrapolate future projections
Traqq Demo - Reports
Report on the employees worked hours, activity levels, idle time, earning, invoices and more
Traqq Demo - Support page
Find the A to Z about the app by easily navigating through knowledge base and step-by-step how to dos
Answer a few questions to help the Traqq community
Have you used Traqq before?
Yes

113 Traqq Reviews

4.8 out of 5
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113 Traqq Reviews
4.8 out of 5
113 Traqq Reviews
4.8 out of 5

Traqq Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TraqqQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ivica J.
IJ
Virtual Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Traqq?

Unfortunately, there's very little to like about Traqq anymore. The features that initially seemed useful, like sharing ideas and making short recordings, have become frustrating to use due to constant glitches and delays. The real-time markup, which was supposed to streamline our workflow, often fails to work properly, making collaboration more of a hassle than a help. The app's unreliability has overshadowed any initial positives. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

I used to love Traqq, but my experience has taken a turn for the worse. Initially, I found it simple and easy to use, but over time, I've encountered numerous issues. The interface has become clunky, and it's no longer intuitive. The app crashes frequently, and customer support has been unresponsive. It's frustrating to deal with these problems, especially when I rely on the app for my work. I'm deeply disappointed and wouldn't recommend it to others. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Traqq was supposed to help with onboarding new staff members and integrating them into our workflow for website and newsletter tasks. It initially seemed like it would be beneficial for time tracking and ensuring everyone stayed on task. However, the constant technical issues and lack of reliable support have made it more of a burden than a benefit. Instead of streamlining our processes, it has introduced more complications and wasted time that could have been better spent on productive tasks. Review collected by and hosted on G2.com.

Response from Kash Borna of Traqq

Hi Ivica,

If you have any concerns or genuine issues with Traqq, we would be happy to assist you (via support@traqq.com) :) So far, it seems you're using another application entirely.

When we attempted to reach out to assist you, we discovered that your name and contact information are not present in our user database. Our developers checked for your contacts in our records since 2021. Our support team also never received any complaints from you in the given period.

We also have a number concerns about the authenticity of this negative experience, as the issues you mentioned do not align with Traqq's features:

1. Traqq does not offer a platform for "sharing ideas" or assisting with "short recordings."

2. The Traqq desktop app functions smoothly on Windows 7, macOS, and Linux. There is no interface to cause glitches since Traqq operates as a minimal widget on users' computers.

3. We do not support "real-time markup" which is for PDF editing. Traqq is a time tracker application.

4. The desktop app automatically sends us immediate reports in the rare event of a crash, prompting our immediate contact with the user. Our developers have reassured us such report from your name was never delivered. Our support also never received your crash complaints. It is clear you are not registered as Traqq user, as we have never received such reports.

5. Regarding your "workflow for website and newsletter tasks," Traqq does not support these activities. Traqq is a time-tracking application for remote and office employees and does not manage web administration tasks for newsletters.

Please do note that our support is happy to assist you with any matter pertaining to your future Traqq experience.

Cheers!

Natalia T.
NT
People Services EELC Specialist | North America
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Traqq?

Traqq is one of the best time-tracking apps I've used, it allows you to track your - or your employees' - day to day work activities without being too intrusive. It has some amazing features that make the app very user friendly and provide you with insights that can help to improve the productivity of your team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although I have had a great experience with this app so far, I think it will be great to have it in different languages and also, to have a mobile app for more accessibility, other than that I think it's perfect! Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Traqq has simplified the way we analyze and monitor the daily work activities of my team, the dashboard and the reports have been a time saver in the way that you can schedule the reports and have a visual of the work in general, that has allowed us to review in detail our current processes Review collected by and hosted on G2.com.

Hanna N.
HN
Fashion Merchandiser
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

- Activity tracker: My team and I use it everyday! I am able to see what my team’s activities and what they have accomplished. I am also able to know their workload based on the employee monitoring software.

- Good privacy features. Features include blurring effect for screenshots.

- User friendly with nice layouts. I am very big on visuals, I prefer minimalistic designs and colors. To quote the youngsters, is really “aesthetically pleasing”. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

- Please make the mobile app feature more convenient to use! Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

My small business consists of 5 people. We all live in different parts of the city that are opposite to one another. This helps streamline our communciation and centralizes our activity Review collected by and hosted on G2.com.

Esmot T.
ET
Sales executive
Supermarkets
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Traqq?

Traqq provides detailed analytics and reports that can be used to make informed decisions and its user experience is so simple just like it. Traqq has amiable customer support . Traqq can significantly enhance productivity, improve time management, and provide valuable insights for individuals and businesses. The frequency of use is just awesome. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Cannot set reminders and alerts to ensure tasks are on track. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Helps in understanding patterns and trends in time usage. Review collected by and hosted on G2.com.

Niamh W.
NW
Medical Student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

I find that Traqqs time-tracking feature is the most accurate my team have ever used, we especially love that it tracks time offline in case of issues with WiFi etc. The reports you can generate are so valuable for tracking performance and billing. We love how simple it is to use and how quickly we integrated it into our team. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

It would be have to see a direct way to handle payroll from Traqq, although the reports do make the process much easier. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Tracking daily activity and productivity among the team, generating reports, making billing simpler, monitoring top apps and websites used among the team. Review collected by and hosted on G2.com.

Carolina G.
CG
Auxiliar de supermercado
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

It has an intuitive interface. Which optimizes and simplifies processes. Not only is it useful for me to track the time spent on each task, but I can also measure productivity to meet overall team goals. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Although it is not a major problem, just a small disadvantage for me, it would be more motivating to work on the Traqq application if it had a little more modern and eye-caching desing. Which would give it a touch of joy. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

It helps me measure the productivity of each employee an the team as a whole Review collected by and hosted on G2.com.

Vanessa R.
VR
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

Traqq is super helpful in monitoring team progress, identifying needed training, simplifying operational processes, and also cheering the team on when they meet goals! It’s very easy to see how projects are progressing, and step in if needed to ensure deliverables are met. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

One area Traqq could improve is the addition or development of a mobile app, as it would be nice to monitor teams from any mobile device. Remote teams are always on the go! Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Traqq provides detailed team analytics, allowing me the opportunity to identify and address bottlenecks that impact our client deliverables. Review collected by and hosted on G2.com.

Marta Lucía G.
MG
Freelance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Traqq?

The greatest strength of the Traqq lies in its ease of implementation and offers a valuable support service.

On the other hand, this tool offers flexibility by allowing you to work both online and offline; as well as generates comprehensive and customized reports. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

There is a lack of a mobile app that allows the flexibility to be able to monitor team or project members from any device. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Tracking and reporting on the time records of team members. Review collected by and hosted on G2.com.

Taruna Azrisyah Bin Mohd Azhar .
T
QA Engineer / Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

Traqq is a powerful and user friendly time tracking tool. I can easily monitor my team productivity from the report. I also love the offline time tracking feature. It's help people with bad internet connection to keep on tracking the time. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

Maybe the team can work more on the integration. I believe if they can improve on the integration, more people will use this tools. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Offline time tracking help me to keep on tracking even though my internet connection was disconnected. Review collected by and hosted on G2.com.

Eva P. S.
ES
English Second Language Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Traqq?

I appreciate how easy and intuitive this system is. Plus, the customer support is responsive and helpful whenever you need them. Review collected by and hosted on G2.com.

What do you dislike about Traqq?

The lack of integrations might become a significant obstacle. Review collected by and hosted on G2.com.

What problems is Traqq solving and how is that benefiting you?

Providing real-time tracking while working remotely is a plus! Review collected by and hosted on G2.com.