Tipalti's Mass Payments tool has helped us streamline the monthly royalty payments we make to thousands of music artists around the world. Prior to integrating with Tipalti, our team spent a significant amount of time processing these payments manually - from collecting payment details and tax forms to processing payments and tracking balances. But since integrating with Tipalti via an in-product experience (a simple developer set-up via APIs and iFrames), users are able to directly manage their payment methods and tax forms, saving our team hours of work and getting the royalty payments paid out to our users more quickly. Their team is always incredibly supportive, proactively engaging with our company for cross-marketing opportunities and easy to work with should we run into any product issues or questions. Overall, we're so glad to be working with Tipalti! Review collected by and hosted on G2.com.

So far, we haven’t had any issues using Tipalti as our mass payments solution. Review collected by and hosted on G2.com.

Having worked with a few payout providers, the key trait that stands out to me is Tipalti's unwavering commitment to helping their customers. I receive quick responses from their basic support team, and for more escalated matters, my appointed account manager, and sometimes even the CEO (!) have jumped into a discussion with me. Working in tech, I expect problems to happen from time to time. But the speed at which the entire Tipalti team works to provide answers and clear solutions makes all the difference. It's a horrible customer experience when you're trying to work with your payout provider and they seem disconnected and disingenuous to provide a solution. Tipalti is the opposite of that. I feel like they invest in our company, and they receive my customer loyalty in return.

I think Tipalti is also pretty easy to use once you get the hang of the internal vernacular and formatting, unlike with some programs that still don't feel very instinctual after learning the basics. I have used Tipalti daily for almost 5 years at this time and feel quite familiar with the software. Review collected by and hosted on G2.com.

There are some more complex payout rules I'd like to incorporate into our payout routine which is not yet possible. In a perfect world Tipalti could do pay-ins and payouts, so I wouldn't need another PSP for this, but maybe one day. Review collected by and hosted on G2.com.

It allows us to seamless payments to the international client. I also like the invoice approval process, including the ability to approve invoices directly through email, which makes the workflow faster and more convenient. Review collected by and hosted on G2.com.

Some areas of the platform could be more flexible. Sync logs and error details could be clearer and more comprehensive, invoice replacement functionality would be useful, and the reporting capabilities could be improved with more customization and detailed insights. these will help our file litte more easier Review collected by and hosted on G2.com.

The platform lets me pay all five of my entities in a single workflow across multiple currencies, which has been a major efficiency gain. It’s also very easy to use, with a clear, intuitive interface that makes day-to-day payment processing simpler and more streamlined. Review collected by and hosted on G2.com.

At times, the server speed is slow, which can affect efficiency when processing payments or moving between modules. The PO process also feels a bit clunky and often requires workarounds, making it more time-consuming than it should be. Review collected by and hosted on G2.com.

The layout is very simple to understand, organized in few tabs for easy and quick access. Review collected by and hosted on G2.com.

The automation is slow and can be improved Review collected by and hosted on G2.com.

The best part of Tipalti is that I can load all receipts on my phone at the time I receive them. Receipts never get lost and are stored on my phone for safekeeping. Review collected by and hosted on G2.com.

Nothing really. Once you get through the set-up process it is very convenient and easy to use. Review collected by and hosted on G2.com.

UX is good and relatively easy to understand, even for first time users. Approvers seem to like the platform. The ability to adjust approval flows ad-hoc is a real bonus as this is not a common feature for competitors on the market. Review collected by and hosted on G2.com.

Currently restricted to accounts payable functionality only and would prefer if the solution also addressed virtual cards and physical cards. Would also prefer if they operated via data rails and payments were taken directly from bank, rather than via their wallet - Airbases for example operate over data rails. Review collected by and hosted on G2.com.

What I like best about Tipalti is how it streamlines the entire payables process in one platform. It automates vendor onboarding, tax form collection, approvals, and global payments, which significantly reduces manual work and errors. I also appreciate its strong compliance features, real-time visibility into payment status, and seamless integrations with accounting systems—these make month-end close and audits much more efficient. Review collected by and hosted on G2.com.

What I dislike about Tipalti is that it can feel complex and not very intuitive, especially for new users. Some workflows require multiple steps, which can slow things down for simple tasks. Customization options are also somewhat limited, and certain reports or configurations require support assistance. Additionally, processing times and system lag can occasionally be an issue, and troubleshooting errors isn’t always straightforward. Review collected by and hosted on G2.com.

I love that Tipalti helps reduce the time it takes to approve invoices. Review collected by and hosted on G2.com.

I wish there were dynamic approvals. For example, when multiple people need to approve an invoice, I’d prefer it didn’t require a strict, sequential approval chain. Instead, it should allow approval from any of the designated approvers at any time. Review collected by and hosted on G2.com.

Having two separate instances on Tipalti so that I can process different invoices. Review collected by and hosted on G2.com.

ERP false negative syncs and other general sync issues. Review collected by and hosted on G2.com.