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From my experience, I find TimeTap really user-friendly software that makes scheduling tasks and connecting with customers/team members easy. I can easily keep track record of the performance of team members with the help of tools and features available. Additionally, it provides me with reminders and emails for booked appointments and offers various payment options. It really simplifies task management and enhances the overall use experience. Moreover, I got prompt and fast answers by going through the in-app messaging system. Review collected by and hosted on G2.com.
I would suggest adding more customisation options to the platform. I find subscription prices are a bit higher as compared to other options. For me, the mobile app experience was not good and it requires improvement. I faced an issue with real-time notification, it was notified very late. Providing more export options for user data. I think it would be beneficial for the platform to offer more third-party integrations. Review collected by and hosted on G2.com.
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92 out of 93 Total Reviews for TimeTap
Overall Review Sentiment for TimeTap
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TimeTap is a feature-rich scheduling software. Combined with seamless communication capabilities this software has simplified my task scheduling and made my work more efficient. The software provides a user-friendly space and control even individuals with limited technological knowledge can navigate it easily. The feature I like the most is the platform's automatic reminders and email notifications for booked appointments, which has streamlined my appointment management. Overall it's a nice platform with everything you need in scheduling your important tasks. Review collected by and hosted on G2.com.
Besides being an efficient software there are still several critical areas where this platform needs improvements. Customization options are on the scarce side as well and the subscription plan is relatively heavy on budget. The most frustrating aspect for me was the delay in receiving timely notifications for scheduled. There is a serious need for optimization required in mobile app performance. Finally, expanding third-party integration options would be beneficial. In general, numerous enhancements have the potential to significantly elevate the user experience. Review collected by and hosted on G2.com.
As the name suggests, TimeTap is a great time-organizing software. I was able to schedule my tasks, connect with my team members, store all appointment data in the format I wanted, make payments & much more. A big benefit is that TimeTap sends reminders & emails for all the bookings to their users. I was able to monitor my team's performance because of the amazing features & tools it provides. The interface is simple & anyone can use it. Review collected by and hosted on G2.com.
What I did not like about TimeTap is the fact that the customization options are limited. The pricing is also a bit steep based on the user experience and the fact that it takes a long loading time for mobile users did not impress me. To make their app optimized, it should get integrated with a calendar which will enable users to get real-time notifications as per the scheduled task. Review collected by and hosted on G2.com.
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TimeTap allowed me to schedule my tasks which made my work so much easier. Not only this but it also helped me to connect with my customers and my colleagues without any difficulty. I find the user interface very easy to use and user-friendly enough for even less technologically knowledgeable people to use seamlessly. The tools and features that this platform provides are very helpful and it's also very convenient to use as it shows all my data on a single dashboard and also represents data graphically. Review collected by and hosted on G2.com.
One of the disadvantages of this app is the availability of very less customization features as compared to other software in the market that provide cheaper subscription plans. I found the mobile app to be not smooth at all very laggy and filled with bugs. They should also provide a feature to integrate the calendar with personal calendar for better usage so that we can know if some event's timings clash. Review collected by and hosted on G2.com.
From my previous experience with TimeTap it's a great scheduling software while helped me in getting my schedule into order. It sends me constant notifications and reminders about my upcoming appointments. I also find it's interface to be well designed and very informative. It can store all the appointments data at one place and I could easily export it into an excel file. Review collected by and hosted on G2.com.
One drawback which I feel is holding it back is it's low customisation availability and the entire buggy experience. I feel they should also add 3rd party calendar integrations because as of now the user can't view thier appointments on thier personal calendars. The platform I felt was a bit pricey as compared to the features it provides as its competitors may seen more value for money Review collected by and hosted on G2.com.
The features which are commendable in TimeTap are as follows:-
1. Features and tools provided in this platform are very user-friendly. With this software, I am able to get real-time information about the engagements of each team member. The dashboard of this software also helps me to get detailed information on the scheduling of meetings with customers and the status of each engagement.
2. We customise the profile of our customers as per our requirement, we can keep such information of a customer only that is relevant to us. This helps us to understand the customer better.
3. I find the auto-generated text and email messages regarding meeting schedules phenomenal as they keep both my team and the clients in the loop and updated about the discussed schedule. This has made my team efficient as they are more aware of their schedule which in turn increases the organizational efficiency. Review collected by and hosted on G2.com.
The few parts on which we can expect improvements are as follows:
1. I faced problems getting information instantly about the payment status of the customer in my active TimeTap window. Also, the deposit feature has a few issues, It took time to display the payment gateway and due to this, some customers left the site without completing the payment process. Every time we needed to follow up with such clients and request them to complete the payment process, a few of them disagreed to revisit the site and this way we lost revenue as well as wasted the vital time of our team members.
2. Upon using the mobile interface of TimeTap I felt that it requires a major revamp in terms of optimisation as the user experience can be jerky and buggy at times. The GUI isn't specifically designed for mobile phones and requires an improvement.
3. I felt the absence of export options to multiple file formats as I had to export the data in a specific file format and then manually convert it to the desired file type using another tool. This can be improved by providing export to multiple file types and it would save time. Review collected by and hosted on G2.com.
TimeTap has helped greatly in the scheduling of tasks and making my work way smooth and easier. It helped me to send tons of reminders, email, messages and notifications to my team for attending the various meetings and provide deadline as well for the completion of the tasks. Review collected by and hosted on G2.com.
The interface of the platform is really dull and unattractive. The account set up process though not that lengthy, was really cumbersome and uneasy to fill in. There are times when the notifications which are important for the completion of tasks are not sent properly. Review collected by and hosted on G2.com.
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Easy to use, and works well with multiple commits. We use it for the scheduling of our Service Department. Review collected by and hosted on G2.com.
The worst part of TimeTap is getting ahold of someone unfortunately. Review collected by and hosted on G2.com.
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With this software we can design our own customized forms so that our clients can access it and fill them out, we even like that we can add mandatory fields which they must complete to finish and send, this helps us know what type of client we will meet and The ways we can help you. TimeTap has many tools that help us in our company and our customers in an effective and totally online way. Review collected by and hosted on G2.com.
I would not like TimeTap to offer human resources management to manage the data of our employees from its platform, apart from that suggestion we have no complaints about the software, it really adapts to our demands regarding the handling of requests and customization. Its price in plans can be expensive if your organization requires multiple features. Review collected by and hosted on G2.com.
We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on the plan) and filter them according to certain patterns that can be predetermined. It has an excellent API, and the forms for booking are completely customizable. We also like that appointment information lists can be exported, and that the recall campaign system is quite fast. Review collected by and hosted on G2.com.
Processing payments directly with timetap can be a fairly slow process. The platform does not support managing human resources internally, and does not evaluate the personnel hiring processes. It also does not offer a self-service portal creation system. Review collected by and hosted on G2.com.
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Timetap is a good choice primarily for the convenience provided by your file library. With this we can import and export folders and documents. We like how customizable their invitation templates are for events, and their messaging system. In addition, with timetap all calendar appointments can be completely customized. We also like that the staff can count on multiple calendars, and not just one. Review collected by and hosted on G2.com.
We do not like your recall campaign management tool. A big problem with timetap is its price. The professional plan is quite expensive. Added to this, the platform is not properly integrated to CRM sales management services, as in the case of salesforce. We do not like that importing databases becomes such a slow process. Review collected by and hosted on G2.com.