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TimeTap Reviews & Product Details

BM
DIRECTOR OF IT at DHRUTIK INFOTECH PVT. LTD.
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

From my experience, I find TimeTap really user-friendly software that makes scheduling tasks and connecting with customers/team members easy. I can easily keep track record of the performance of team members with the help of tools and features available. Additionally, it provides me with reminders and emails for booked appointments and offers various payment options. It really simplifies task management and enhances the overall use experience. Moreover, I got prompt and fast answers by going through the in-app messaging system. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

I would suggest adding more customisation options to the platform. I find subscription prices are a bit higher as compared to other options. For me, the mobile app experience was not good and it requires improvement. I faced an issue with real-time notification, it was notified very late. Providing more export options for user data. I think it would be beneficial for the platform to offer more third-party integrations. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

I think it's a great platform for me to schedule my tasks on the dates I want and I can easily keep track of the things my team and I have accomplished. With the help of this platform, I have been able to easily get appointments and schedule my tasks on different dates that work for me. I also really appreciate how it sends reminders and emails for the work that I have scheduled. It has helped us tremendously in managing our staff by making them work and complete there respective assigned tasks within time. It's an amazing platform for anyone looking to experience the value of time and optimized their efficiency. Review collected by and hosted on G2.com.

TimeTap Overview

What is TimeTap?

TimeTap is a powerful online scheduling tool that streamlines appointment booking for your organization and provides a client-focused approach. Book clients easily with a professional booking page, fluid calendars and lists to navigate & manage your time. TimeTap’s scheduling software is designed for medium and large organizations that need a customized booking solution. The tool allows you to automate processes. Set up repeating appointments without manually entering each time, and create unique date and time availability for each staff member to accommodate needs. We’ll send automated reminder emails to clients before each scheduled meeting. TimeTap makes it easier to manage bookings across multiple locations. You can even set up screening questions to qualify booking or registration on your page, as well as collect additional data as a part of the booking or registration process. The mobile friendly design lets you get appointments booked by anyone at any time. From course registration to appointment booking, TimeTap scheduling software is a powerful and customizable solution. Our software is HIPAA, GDPR and SOC2-compliant – giving you a highly secure software that you can trust. TimeTap has the power, features and customization to meet your scheduling needs.

TimeTap Details
Languages Supported
German, English, French, Spanish
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Product Description

TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment based businesses.

How do you position yourself against your competitors?

Many scheduling tools are simple softwares that don't have the robust set of features that are needed for larger scale organizations. TimeTap has sophisticated logic that meets the needs of professional organizations. Our software is packed with features that automate numerous scheduling tasks. TimeTap can scale to meet the needs of any organization that is looking for a feature rich booking solution that can be tailored to meet their needs and grow with their business.


Seller Details
Seller
TimeTap
Year Founded
2010
HQ Location
Charlotte, NC
Twitter
@tmtap
3,308 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®

Jonathan G.
JG
Overview Provided by:

Recent TimeTap Reviews

BM
Bibhudatta M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Our Ultimate Time Management Tool"
From my experience, I find TimeTap really user-friendly software that makes scheduling tasks and connecting with customers/team members easy. I can...
IM
Itishree M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Effortless Task Management with TimeTap"
TimeTap is a feature-rich scheduling software. Combined with seamless communication capabilities this software has simplified my task scheduling an...
VM
Vaishnav M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Prioritize your time with Time Tap"
As the name suggests, TimeTap is a great time-organizing software. I was able to schedule my tasks, connect with my team members, store all appoint...
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TimeTap Media

TimeTap Demo - Custom Booking Sites
Customize an appointment booking page to match your brand.
TimeTap Demo - Customer Management Tools
Manage customer information. Collect additional info when booking appointments and make notes on customer profile pages.
TimeTap Demo - availability.png
See availability of all your staff and locations on one screen
TimeTap Demo - calendar.png
calendar view
TimeTap Demo - Combine Multiple Staff Calendars
Combine staff and locations into a single booking page to better manage and streamline client scheduling.
TimeTap Demo - Custom Booking Forms
Customize the booking process and the fields that customers complete when booking an appointment.
Answer a few questions to help the TimeTap community
Have you used TimeTap before?
Yes

Video Reviews

92 out of 93 Total Reviews for TimeTap

4.4 out of 5
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92 out of 93 Total Reviews for TimeTap
4.4 out of 5
92 out of 93 Total Reviews for TimeTap
4.4 out of 5

TimeTap Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TimeTapQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IM
CO -FOUNDER AT PRIDE ODISHA FEMININE PRODUCTS
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

TimeTap is a feature-rich scheduling software. Combined with seamless communication capabilities this software has simplified my task scheduling and made my work more efficient. The software provides a user-friendly space and control even individuals with limited technological knowledge can navigate it easily. The feature I like the most is the platform's automatic reminders and email notifications for booked appointments, which has streamlined my appointment management. Overall it's a nice platform with everything you need in scheduling your important tasks. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

Besides being an efficient software there are still several critical areas where this platform needs improvements. Customization options are on the scarce side as well and the subscription plan is relatively heavy on budget. The most frustrating aspect for me was the delay in receiving timely notifications for scheduled. There is a serious need for optimization required in mobile app performance. Finally, expanding third-party integration options would be beneficial. In general, numerous enhancements have the potential to significantly elevate the user experience. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

TimeTap proves to be a valuable platform for scheduling tasks and appointments as well as tracking team activities at the same time. Using this platform, I am efficiently taking appointments and managing scheduled tasks. The feature that stands out from me is its automatic reminders and email notifications system for scheduled tasks that really streamlines the whole appointment process, saving a lot of time. Overall, TimeTap has been a helpful toll in organizing my tasks and appointments. Review collected by and hosted on G2.com.

VM
Network Security Manager at DHRUTIK INFOTECH PVT. LTD.
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

As the name suggests, TimeTap is a great time-organizing software. I was able to schedule my tasks, connect with my team members, store all appointment data in the format I wanted, make payments & much more. A big benefit is that TimeTap sends reminders & emails for all the bookings to their users. I was able to monitor my team's performance because of the amazing features & tools it provides. The interface is simple & anyone can use it. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

What I did not like about TimeTap is the fact that the customization options are limited. The pricing is also a bit steep based on the user experience and the fact that it takes a long loading time for mobile users did not impress me. To make their app optimized, it should get integrated with a calendar which will enable users to get real-time notifications as per the scheduled task. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

The TimeTap software is optimized to schedule your tasks and the same time to monitor your team. The feature of sending reminders & emails for scheduled work is revolutionary. With the help[ of TimeTap, I was finally able to get appointments & schedule my tasks that too on various dates. If the pricing can be brought down to the market rates, TimeTap will surely become a big hit. Review collected by and hosted on G2.com.

Amritansu S.
AS
Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

TimeTap allowed me to schedule my tasks which made my work so much easier. Not only this but it also helped me to connect with my customers and my colleagues without any difficulty. I find the user interface very easy to use and user-friendly enough for even less technologically knowledgeable people to use seamlessly. The tools and features that this platform provides are very helpful and it's also very convenient to use as it shows all my data on a single dashboard and also represents data graphically. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

One of the disadvantages of this app is the availability of very less customization features as compared to other software in the market that provide cheaper subscription plans. I found the mobile app to be not smooth at all very laggy and filled with bugs. They should also provide a feature to integrate the calendar with personal calendar for better usage so that we can know if some event's timings clash. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

I mainly use TimeTap to schedule my work, keep track of my ongoing projects, and manage my team. Its detailed dashboard gives me all the information I need at a glance which helps me manage things easily. I also use its payments feature which helps me get money from my customers without using any third-party software which I find particularly amazing. It also reminds me and sends me notifications for appointments so that I don't ever miss my appointments. It also has many export and import features which are useful. Review collected by and hosted on G2.com.

DM
Senior Product Manager at Lovissa.
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

From my previous experience with TimeTap it's a great scheduling software while helped me in getting my schedule into order. It sends me constant notifications and reminders about my upcoming appointments. I also find it's interface to be well designed and very informative. It can store all the appointments data at one place and I could easily export it into an excel file. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

One drawback which I feel is holding it back is it's low customisation availability and the entire buggy experience. I feel they should also add 3rd party calendar integrations because as of now the user can't view thier appointments on thier personal calendars. The platform I felt was a bit pricey as compared to the features it provides as its competitors may seen more value for money Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

Earlier to using TimeTap I struggled in keeping my schedule of appointments at one place and keep me informed when they are scheduled and certainly TimeTap has helped in tackling it. I nowadays use it to schedule me and teams schedule 2 weeks ahead so we receive ample amount of notifications and reminders of the work based on thier priority. Review collected by and hosted on G2.com.

RS
Cloud Manager at DHRUTIK INFOTECH PVT. LTD.
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

The features which are commendable in TimeTap are as follows:-

1. Features and tools provided in this platform are very user-friendly. With this software, I am able to get real-time information about the engagements of each team member. The dashboard of this software also helps me to get detailed information on the scheduling of meetings with customers and the status of each engagement.

2. We customise the profile of our customers as per our requirement, we can keep such information of a customer only that is relevant to us. This helps us to understand the customer better.

3. I find the auto-generated text and email messages regarding meeting schedules phenomenal as they keep both my team and the clients in the loop and updated about the discussed schedule. This has made my team efficient as they are more aware of their schedule which in turn increases the organizational efficiency. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

The few parts on which we can expect improvements are as follows:

1. I faced problems getting information instantly about the payment status of the customer in my active TimeTap window. Also, the deposit feature has a few issues, It took time to display the payment gateway and due to this, some customers left the site without completing the payment process. Every time we needed to follow up with such clients and request them to complete the payment process, a few of them disagreed to revisit the site and this way we lost revenue as well as wasted the vital time of our team members.

2. Upon using the mobile interface of TimeTap I felt that it requires a major revamp in terms of optimisation as the user experience can be jerky and buggy at times. The GUI isn't specifically designed for mobile phones and requires an improvement.

3. I felt the absence of export options to multiple file formats as I had to export the data in a specific file format and then manually convert it to the desired file type using another tool. This can be improved by providing export to multiple file types and it would save time. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

Time Tap has helped me and my team to organise our messy schedule into a very disciplined one. It has also helped us in achieving better organisational efficiency. I can easily take appointments and schedule them on multiple dates. It also helps us reach the deadlines as it sends constant reminders to the team to finish the required task. Overall, it's a great scheduling platform but lacks in terms of UI and mobile access. Review collected by and hosted on G2.com.

JS
General partner at MS PRIDE ODISHA FEMININE PRODUCTS ( LOVISSA )
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

TimeTap has helped greatly in the scheduling of tasks and making my work way smooth and easier. It helped me to send tons of reminders, email, messages and notifications to my team for attending the various meetings and provide deadline as well for the completion of the tasks. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

The interface of the platform is really dull and unattractive. The account set up process though not that lengthy, was really cumbersome and uneasy to fill in. There are times when the notifications which are important for the completion of tasks are not sent properly. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

TimeTap is one of the best platform to schedule each and every tasks of mine on time with easy assigning of them.I was easily able to appoint and schedule various meetings and tasks of mine on different dates and complete it seamlessly. Review collected by and hosted on G2.com.

Brian  M.
BM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about TimeTap?

Easy to use, and works well with multiple commits. We use it for the scheduling of our Service Department. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

The worst part of TimeTap is getting ahold of someone unfortunately. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

Schedualling Review collected by and hosted on G2.com.

Kristin M.
KM
VP, Social Marketing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

With this software we can design our own customized forms so that our clients can access it and fill them out, we even like that we can add mandatory fields which they must complete to finish and send, this helps us know what type of client we will meet and The ways we can help you. TimeTap has many tools that help us in our company and our customers in an effective and totally online way. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

I would not like TimeTap to offer human resources management to manage the data of our employees from its platform, apart from that suggestion we have no complaints about the software, it really adapts to our demands regarding the handling of requests and customization. Its price in plans can be expensive if your organization requires multiple features. Review collected by and hosted on G2.com.

Recommendations to others considering TimeTap:

As for recommending TimeTap to our colleagues we can say that we give it a 10/10 in terms of customization and strategies to make our work easier, meet our customers and when making payments, a complete platform to work online, making from a payment until their follow-up. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

We have made great progress in terms of appointments and schedules in which they are set, we are more attentive to our customers and we can easily find a way to solve their concerns and catch more potential customers, we have a lot of help from their mobile applications , since they can be handled from Android or iOS which simplifies the task. We receive notifications of upcoming meetings and store all information in one place. Review collected by and hosted on G2.com.

NM
Human Resources
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

We are fascinated by their mobile support for native iOS devices. The platform allows you to add several staff (depending on the plan) and filter them according to certain patterns that can be predetermined. It has an excellent API, and the forms for booking are completely customizable. We also like that appointment information lists can be exported, and that the recall campaign system is quite fast. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

Processing payments directly with timetap can be a fairly slow process. The platform does not support managing human resources internally, and does not evaluate the personnel hiring processes. It also does not offer a self-service portal creation system. Review collected by and hosted on G2.com.

Recommendations to others considering TimeTap:

Timetap is highly recommended for managing online payments, scheduling appointments and courses, and for performing scheduling in real time. Timetap adapts to the needs of the user, and allows him to take better management of activities and notifications. In addition, it offers fairly accessible plans (a staff and a location for only 19.95). It is highly recommended for small and large companies. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

Timetap is a great solution for customizing booking forms. The recall is more automated, and its reminder system keeps us up to date on the dates of our meetings. Room booking is faster than with the other appointment scheduling softwares we used. The organization of job interviews has also improved, in which interactions with candidates can be tracked. With timetap it is more practical to make reservations online, and also make reservations online. Review collected by and hosted on G2.com.

Alejo J.
AJ
Director Of Brand Marketing
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about TimeTap?

Timetap is a good choice primarily for the convenience provided by your file library. With this we can import and export folders and documents. We like how customizable their invitation templates are for events, and their messaging system. In addition, with timetap all calendar appointments can be completely customized. We also like that the staff can count on multiple calendars, and not just one. Review collected by and hosted on G2.com.

What do you dislike about TimeTap?

We do not like your recall campaign management tool. A big problem with timetap is its price. The professional plan is quite expensive. Added to this, the platform is not properly integrated to CRM sales management services, as in the case of salesforce. We do not like that importing databases becomes such a slow process. Review collected by and hosted on G2.com.

Recommendations to others considering TimeTap:

This appointments programming service seemed excellent to us. It is very professional, and it is full of options for the internationalization of documents. We recommend her a lot to take unlimited appointments, and to schedule courses. It is also an excellent tool for the management of job interviews. Review collected by and hosted on G2.com.

What problems is TimeTap solving and how is that benefiting you?

Timetap has helped us solve many time problems. Now our team can schedule work appointments and project launches much more conveniently. It has also become easier to customize our booking, and create reservations. Before we had difficulties with customizing the security levels of our programming, but timetap has helped a lot with this. Review collected by and hosted on G2.com.