Having agents who work from home and oversees time doctor has been an amazing tool to track user activity. We have been able to maximize team productivity and hire the best team members. All questions have been answered in a timely manner with a great customer support team. Our department managers have found time doctor to be beneficial when creating annual reviews and differentiating the top performers from the lower performers. Review collected by and hosted on G2.com.
It can be confusing at times. Having to look at and compare multiple reports can be time consuming if you have a lot of agents to review. Time Doctor does require time and attention. Nothing for our agents is 100% straightforward. Review collected by and hosted on G2.com.
Video Reviews
TIme management service
400 out of 401 Total Reviews for Time Doctor
Overall Review Sentiment for Time Doctor
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It makes doing my payment run each month so much easier as I know the exact hours worked by my team. It's also very helpful for picking up any issues from my team - the activity reports and screenshots every 15 mins show me when a team member isn't working as they should so that I can quickly address any issues with them. It's quick and easy to set up and makes my life a lot easier as a team leader! Review collected by and hosted on G2.com.
With quite a few people in my team it does cost a bit but I'm sure I save enough to cover the cost by saving time and it highlighting any issues in the team. Review collected by and hosted on G2.com.
I wanted to share positive feedback regarding Time Doctor. Its tool for identifying productive hours and reporting on web activity has been valuable in monitoring our team's efficiency.
Additionally, I have found both the standard reporting tool and the support team to be very helpful in generating the data necessary to track team productivity. We use it every week to review the report from the tool.
It is an easy tool to configure, it feels like a one or two-hour job for managers to set up the tool and it is quite easy to install on Windows and Mac too. Review collected by and hosted on G2.com.
There is nothing specific but sometimes it does not provide explorer data to understand the idle or unproductive hours. Review collected by and hosted on G2.com.
We started with Time Doctor 1, and when we switched to Time Doctor 2, the transition was effortless. Their customer service was patient and knowledgeable, guiding me from scratch when I moved from a sub-account to a primary one for tracking my VA team.
The ease of implementation and integration was a huge plus—straightforward, no unnecessary steps, just plug and play. What keeps us using it every day? Accurate time tracking and the payroll feature, which makes paying my team simple and precise. No shenanigans, just a reliable tool that works. Highly recommend! Review collected by and hosted on G2.com.
Like any app, it has its hiccups. Sometimes, the activity bar pauses while tracking runs in the background, or it turns on automatically even when I’m not working. Not a deal-breaker, but a bit frustrating.
Still, it’s the best time-tracking tool we’ve found, and we use it every day! Just hoping they fine-tune those small quirks. Review collected by and hosted on G2.com.
Time Doctor has been an invaluable tool for our team, providing the perfect solution to monitor employee productivity and ensure that processes are being followed meticulously. The software’s comprehensive tracking features allow us to keep a close eye on work hours, task completion, and overall efficiency. This level of oversight has significantly improved our workflow and accountability.
One of the standout features of Time Doctor is its ability to generate detailed reports, which offer insights into how time is spent across various projects. This has enabled us to identify bottlenecks and optimize our processes for better performance. The real-time monitoring and screenshot capabilities ensure that everyone stays on track and focused on their tasks.
We couldn’t imagine managing our operations without Time Doctor. It has become an essential part of our daily routine, helping us maintain high standards of productivity and process adherence. If you’re looking for a reliable tool to enhance your team’s efficiency, Time Doctor is the perfect choice. Review collected by and hosted on G2.com.
That is not being used in every company yet. Review collected by and hosted on G2.com.
Time doctor allows me to track the hours and activity of my foreign employees. I find it incredibly useful for this purpose. Review collected by and hosted on G2.com.
Sometimes navigating to the right piece of data is a little difficult. One thing i find a little frustrating is when I set a date range for a data set, that date range changes if I pick another employee or task or go to a different menu. if you don't notice, you get wrong information Review collected by and hosted on G2.com.
A good software when it works but it is very buggy. Review collected by and hosted on G2.com.
I've been a customer since 2020 and used the software daily, but my recent experience has been frustrating. The billing system is chaotic, and support has been unhelpful. I downgraded my user base to migrate off the software, then upgraded again with the same lower user count—but I was charged at the older user count, which I have removed.
The support representative seemed confused, repeatedly referencing my old user count despite my explanation. After much back-and-forth, they finally understood the issue but said they'd need to "investigate" and check timestamps, delaying resolution further.
To make matters worse, there seems to be no record of my historical data. Despite migrating to Time Doctor 2 two years ago, they continue to claim it’s a recent migration. The tech stack feels buggy and unreliable, with clear signs it needs extensive testing.
This software has potential, but the current state is enough to drive users away. Fix these issues before they alienate more customers. Review collected by and hosted on G2.com.
I really like Time Doctor for its robust tracking features that give me a clear picture of our team’s productivity. It helps me keep tabs on total hours worked, as well as what’s considered productive versus unproductive time, and even idle time. While I don’t usually pay too much attention to small mismatches—after all, everyone is human—it’s been invaluable for spotting significant discrepancies that I would have never discovered otherwise. This level of transparency makes our reporting and invoicing process much more accurate. Review collected by and hosted on G2.com.
So far, everything has been fantastic. The chat support has been incredibly helpful. We encountered a few issues with certain features and billing, but Roxy, the Customer Support Head, assisted us in resolving them. Additionally, Lemuel from the support team was very friendly and made sure to follow up with us. Review collected by and hosted on G2.com.
The analytics & detail analysis that Time Doctor gives.
The UI is simple & clear. No Bluff
IDLE & Smooth Screenshot Features Review collected by and hosted on G2.com.
It doesn't have integration within my project management tool, basecamp. It is integrated into time tracking, but there are more features to look after in specific tasks in the project management tool. It would be great. Review collected by and hosted on G2.com.
The reports that are emailed to me daily give me a birds eye view of everything I need to know about my team, and its especially helpful with new hires who are still building trust, in that Time Doctor can tell you if they are using a mouse mover or other device to give the impression of work, when in reality they were not. This saved us time and money. Their support are always incredibly helpful and thorough too. Review collected by and hosted on G2.com.
There is nothing I dislike, other than the recent back and forth with paddle about the additional fees we were charged that eventually got squared away. Review collected by and hosted on G2.com.
I use TimeDoctor over 5 years, and I never had an issue. It saved us many times against scammers, or different types of manipulation techniques that people can use. The reporting system is very easy to use, and it is very affordable. I suggest strongly to use it. Review collected by and hosted on G2.com.
It can leverage AI further to auto-analyze or give us some alerts. Review collected by and hosted on G2.com.
