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TigerConnect Clinical Collaboration Platform Reviews & Product Details - Page 8

TigerConnect Clinical Collaboration Platform Overview

What is TigerConnect Clinical Collaboration Platform?

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

TigerConnect Clinical Collaboration Platform Details
Product Website
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Product Description

The TigerConnect Clinical Collaboration Platform enables care teams to communicate via secure messaging, voice calling, and video. With features tailored to the unique needs of the healthcare industry, such as role-based messaging and team activation, TigerConnect facilitates quick decision-making and enhances patient care. Its integration capabilities with existing clinical systems make it a versatile tool for improving workflow efficiency.

How do you position yourself against your competitors?

The easy-to-use, cloud-based, and HIPAA-compliant platform with everything you need to accelerate workflow efficiency – role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management.

TigerConnect improves productivity, patient experiences, and provider satisfaction for 7,000+ healthcare organizations of all sizes.


Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,025 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Description

TigerConnect is a healthcare communication platform designed to enhance collaboration and streamline workflows within medical facilities. The platform offers secure messaging, real-time notifications, and various tools that facilitate seamless communication among healthcare professionals. By prioritizing patient safety and improving operational efficiency, TigerConnect aims to transform the way care teams connect and share critical information. For more information, visit their website at https://tigerconnect.com/.


Kelly P.
KP
Overview Provided by:

Recent TigerConnect Clinical Collaboration Platform Reviews

UP
Ugo P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Connect success"
Increased productivity and better time management
LP
Leonard P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Part of everything we do"
I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"TigerConnect has made direct communication much easier"
The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our ...
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TigerConnect Clinical Collaboration Platform Media

TigerConnect Clinical Collaboration Platform Demo - Role Profile
Quickly look up and message the right staff member by Role – no first or last name needed. Integrate with a scheduling solution like TigerConnect Physician Scheduling to automate Role assignments.
TigerConnect Clinical Collaboration Platform Demo - Role-Based Priority Message
Attach patient references to messages with data pulled from your EHR for faster, more efficient decision-making. Utilize priority messaging, escalations, and auto-forwarding to ensure urgent matters are addressed in a timely fashion.
TigerConnect Clinical Collaboration Platform Demo - STEMI Team
Instantly activate custom, pre-defined Teams consisting of Roles and individuals to improve response times and patient outcomes. Automate Team activation via EHR or decision support triggers.
TigerConnect Clinical Collaboration Platform Demo - Care Team Assignments
Pull care team assignment data from your EHR to quickly initiate conversations with the right people.
TigerConnect Clinical Collaboration Platform Demo - Critical Lab and Monitoring Alerts
Integrate with your EHR, nurse call, physiological monitors, and many other systems to intelligently route actionable alerts to the right person in real time.
TigerConnect Clinical Collaboration Platform Demo - Patient Network Inbox
Engage with patients and family members via secure text, voice, and video. Send automated reminders, attach files, and more. For patients, no apps to download or portals to log into.
Play TigerConnect Clinical Collaboration Platform Video
Play TigerConnect Clinical Collaboration Platform Video

Official Interactive Demo

TigerConnect Clinical Collaboration Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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194 TigerConnect Clinical Collaboration Platform Reviews

4.5 out of 5
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TigerConnect Clinical Collaboration Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TigerConnect Clinical Collaboration PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

It helps to bring the team together in one place which would reduce errors by everyone being on the same page. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I have not really had any one tell me nor have i experienced any down sides to the product. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

I would say that it has helped us to be able to communicate directly to a team of caregivers all at once rather than having to do it individually. Which is a great time saver. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We love to hear that our communication features save you time! It’s why we do what we do!

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I liked chat form was easy to relay messages. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

There is nothing i would change seems to work fine as is to me. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It is a form of easy communication between provider and staff for better patient care. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We greatly appreciate your review highlighting how our solution has helped improve patient care coordination. Empowering healthcare professionals to deliver the highest quality of patient care is at the heart of what we do!

AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I have been working with Tiger Connect for many years along with many of my clients in my call center. It is a top notch product, Minimal to no downtime and has always been a reliable source of communications in our call center. Their customer service, tech support when needed is fantastic, their follow through is excellent. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I have no negative comments on this outstanding product! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

We have had no problems at all Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for the great review! We are glad to hear TigerConnect has exceeded your expectations!

MM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The ability to send priority messages and broadcasts to my staff. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The loading delays with the phone application. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Being able to collaborate and share information in real time to help our patients. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Cristian G.
CG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The possibility of maintaining a direct and secure communication channel with all areas involved in the patient care process Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I don't have any dislike situation to describe Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

exchange of confidential information in a timely manner Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! We strive to provide a secure and compliant platform that helps healthcare organizations deliver high-quality care while protecting patient information. 🔒

Gil A.
GA
Owner and Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Able to talk to multiple caregivers about client cases, let's caregivers collaborate with each other as well. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Certain features would be nice like auto add teams to groups. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Solving the communication issues with field emplo Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We're delighted you appreciate the Teams feature in TigerConnect! It's designed to streamline discussions on specific patient topics, and we're thrilled it's proving beneficial for you.

Beatriz B.
BB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Being able to scan documents on my phone thru Tiger, then able to print and transmit with ease. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

One thing I wish was included, a comment box. When a doctor is out ill and we have to update the schedule, I wish there was a comment box that would appear when looking at that spot, giving an explanation of why the doctor was not able to work that shift. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Speeding up communication. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Lee-Ann D.
LD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Scheduling templates and for other facilities that have access to our call schedules Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

It does not update a third party calendar when changes are made Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

The ability to have providers request for their schedule. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that TigerConnect has made scheduling across multiple providers easier. Efficiency and transparency are key, and we're here to support you in achieving that.

Lisa J.
LJ
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The ability to communicate in real time is invaluable. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I'd like to mark message as unread or respond to certain messages. Also, the messages disappear after 30 days, not long enough. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Updating the app Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

HS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Fast communication to reach 1 or everyone. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I don't believe I have any dislikes at this time. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Its easier to communicate within the company. Not waiting on someone to respond to an email. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀