symplr Clinical Communications Reviews & Product Details

It improved staff communication and coordination of care by having everyone have access to other resources and staff members quickly and efficiently. Review collected by and hosted on G2.com.

It worked well for us. Downsides are being reachable even when not working for some staff. Review collected by and hosted on G2.com.

As someone in the medical field, something as simple as communication is often overlooked, but the ability to communicate efficiently with my coworkers makes a huge difference! Review collected by and hosted on G2.com.

Not much really, it does most of what I need Review collected by and hosted on G2.com.

There is much better support for us admins on the Doc Halo app which is where I do all of my user setups and admin support for our company. Review collected by and hosted on G2.com.

There isn't really much that I would say that I dislike about the app it is great. Review collected by and hosted on G2.com.

I find it to be easy to use Symplr, very easy to use and setup users Review collected by and hosted on G2.com.

I don't really have any complaints, I find it to be very easy to use. Review collected by and hosted on G2.com.

I like that messages can be sent securely and with read receipts. Review collected by and hosted on G2.com.

I think there could be a better way to create message groups Review collected by and hosted on G2.com.

That it is simple to use; literally anybody can learn to use this, can create a PDF of the conversation, and it shows you when messages were read. It is pretty much like text messaging. So if you can text you can use this. Review collected by and hosted on G2.com.

Sometimes there is a lag, and when you read a message but it is the only message there, it will just keep looking like you haven't read the message (you either have to delete it or wait until somebody else messages so you can click on the new message and then the notification goes away) I hope that made sense. Review collected by and hosted on G2.com.

It was very easy to setup and it was very easy for users to understand how to use it. Review collected by and hosted on G2.com.

It would be nice for separate institutions that purchase licenses to make one group in order for easier collaboration. Review collected by and hosted on G2.com.

I like being able to message and still be in compliance with HIPAA regulations. Review collected by and hosted on G2.com.

Sometimes I wish you could screenshot, but I understand why you can't. I also wish you had the ability to search when using the web-based version. Another thing I would like is if you had the ability to turn off responses without having to set up a group in your contacts. Review collected by and hosted on G2.com.

There are many things. First off, you can immediately confirm who has read your messages and exactly when they read them. Review collected by and hosted on G2.com.

The only thing that I don't like is that the messages drop off of the system and you cannot simply hide or store them. Review collected by and hosted on G2.com.

What I like most about this software, is that it allows you to route incoming calls, assigning them to where they correspond with the appropriate agent. It also contains a chat between employees, which allows us to maintain communications and the sending and sharing of files. The platform allows us to be able to make shift changes and scheduling of guards, with ease and best of all is that it is cloud-based, so all the information is outside of the computers. Review collected by and hosted on G2.com.

The system has some small flaws that will surely improve with new updates, such as the quality of calls when the connection is not very stable, so the recording also loses quality. The access by roles, although it is a very secure system, is also cumbersome, which slows down our daily work. Finally, alerts and notifications sometimes do not reach us in real time, when the connection is not so stable. Review collected by and hosted on G2.com.