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TigerConnect Clinical Collaboration Platform Reviews & Product Details - Page 7

TigerConnect Clinical Collaboration Platform Overview

What is TigerConnect Clinical Collaboration Platform?

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

TigerConnect Clinical Collaboration Platform Details
Product Website
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Product Description

The TigerConnect Clinical Collaboration Platform enables care teams to communicate via secure messaging, voice calling, and video. With features tailored to the unique needs of the healthcare industry, such as role-based messaging and team activation, TigerConnect facilitates quick decision-making and enhances patient care. Its integration capabilities with existing clinical systems make it a versatile tool for improving workflow efficiency.

How do you position yourself against your competitors?

The easy-to-use, cloud-based, and HIPAA-compliant platform with everything you need to accelerate workflow efficiency – role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management.

TigerConnect improves productivity, patient experiences, and provider satisfaction for 7,000+ healthcare organizations of all sizes.


Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,025 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Description

TigerConnect is a healthcare communication platform designed to enhance collaboration and streamline workflows within medical facilities. The platform offers secure messaging, real-time notifications, and various tools that facilitate seamless communication among healthcare professionals. By prioritizing patient safety and improving operational efficiency, TigerConnect aims to transform the way care teams connect and share critical information. For more information, visit their website at https://tigerconnect.com/.


Kelly P.
KP
Overview Provided by:

Recent TigerConnect Clinical Collaboration Platform Reviews

UP
Ugo P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Connect success"
Increased productivity and better time management
LP
Leonard P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Part of everything we do"
I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"TigerConnect has made direct communication much easier"
The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our ...
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TigerConnect Clinical Collaboration Platform Media

TigerConnect Clinical Collaboration Platform Demo - Role Profile
Quickly look up and message the right staff member by Role – no first or last name needed. Integrate with a scheduling solution like TigerConnect Physician Scheduling to automate Role assignments.
TigerConnect Clinical Collaboration Platform Demo - Role-Based Priority Message
Attach patient references to messages with data pulled from your EHR for faster, more efficient decision-making. Utilize priority messaging, escalations, and auto-forwarding to ensure urgent matters are addressed in a timely fashion.
TigerConnect Clinical Collaboration Platform Demo - STEMI Team
Instantly activate custom, pre-defined Teams consisting of Roles and individuals to improve response times and patient outcomes. Automate Team activation via EHR or decision support triggers.
TigerConnect Clinical Collaboration Platform Demo - Care Team Assignments
Pull care team assignment data from your EHR to quickly initiate conversations with the right people.
TigerConnect Clinical Collaboration Platform Demo - Critical Lab and Monitoring Alerts
Integrate with your EHR, nurse call, physiological monitors, and many other systems to intelligently route actionable alerts to the right person in real time.
TigerConnect Clinical Collaboration Platform Demo - Patient Network Inbox
Engage with patients and family members via secure text, voice, and video. Send automated reminders, attach files, and more. For patients, no apps to download or portals to log into.
Play TigerConnect Clinical Collaboration Platform Video
Play TigerConnect Clinical Collaboration Platform Video

Official Interactive Demo

TigerConnect Clinical Collaboration Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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194 TigerConnect Clinical Collaboration Platform Reviews

4.5 out of 5
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TigerConnect Clinical Collaboration Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TigerConnect Clinical Collaboration PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect allows us to communicate in the clinical setting, in an efficient way linked to the schedules of the individual and various teams. Compared to AMiON, this is so much better. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The calendar view is difficult to navigate when searching schedules and seeing the entire scheduled team at one time. Improvements may involve some sort of new integrations. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

TigerConnect is in all in one platfrom that allows us to communicate with our learners (residents/fellows) by using a HIPPA compliant messaging that is role specific. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that TigerConnect has made scheduling across multiple providers easier. Efficiency and transparency are key, and we're here to support you in achieving that. We will forward your feedback to our product team for review. They are continuously looking to create a better experience for our users, and your comments are invaluable for improving our platforms.

David B.
DB
Owner/optometrist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Tiger has been a great communication softward for in-office messaging between team members. It is easy to navigate and intuitive in use. Hipaa compliance is a great too. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I wish we could "unread" a tiger message to go back to it later. Sometimes I'll read a message and need to leave my computer and it would be nice to "unread" them to remind myself to go back to it. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It has solved communicating in office with the potential of having PHI in a message. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! We strive to provide a secure and compliant platform that helps healthcare organizations deliver high-quality care while protecting patient information. 🔒

Verified User in Mental Health Care
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect makes it easy for our facility to discuss patient care. Our physicians get back to back calls constantly, so it's difficult to get a response right away. With TigerConnect, they are able to respond to us in a timely manner through mobile or the desktop app while still taking phone calls. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

None! Everything works great. No complaints. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

TigerConnect'a platform allows us to collaborate on patient care in a timely manner. We find that this has greatly impacted response time with our clinical team. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We greatly appreciate your review highlighting how our solution has helped improve discussing patient care. Empowering healthcare professionals to deliver the highest quality of patient care is at the heart of what we do!

Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I like the ability to communicate rapidly and efficiently with the other members of my practice. I also like the capability to include pdf files with clinical information about the patient's last encounter. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Sometimes the information given in the page is incorrect, like the phone number or person requesting the consult, which can lead to delays in getting through to the caller. Usually, the info is correct however. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It is an efficient means for communicating with multiple members of the practice simultaneously. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

JR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect allows you to communicate with the right person at the right time. Easily can find Roles and Teams. Almost unlimited ability to integrate into clinical workflows. Streamlines processes and communication. Scales incredibly well with our organization. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

There are a few quirks regarding group messaging and group message titles. But any "quirk" is overcome by the incredible functionality of this platform. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

HIPPA Compliant Communication, eliminating wasted time searching for contact info, ability to move clinical workflows to robust online platform Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We love to hear that our communication features save you time! It’s why we do what we do!

ED
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Easy and quick communication between providers that is accessible via smart phone Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Occasionally there are issues with receiving notifications Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Communicating with providers is much easier with this platforms. No need to leave voicemails. Providers can respond at their earliest convenience. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We love to hear that our communication features save you time! It’s why we do what we do!

Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The platform makes it easy to communicate with care providers across my healthcare system. The mobile app makes the platform extremely accessible as well. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The mobile app can load slowly at times or make it difficult to search for providers in the system. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

The app makes messaging other providers seamless, and knowing that all messages are HIPPA complaint is that much more reassruing. The platform has made comminication possible in real time without delaying my day to day tasks. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that our solution has made it easier for you to reach providers and communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication.

LR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The functionality for Tigerconnect Clinical Collaboration Platform is effortless and easy to utilize. It allows healthcare professionals to collaborate and communicate in an effective and efficient manner with ease. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The only drawback for me is that messages dissapear in 10 days. I would prefer just deleting them if/when I no longer need to access them. Other than that I have nothing else that I dislike about the platform. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It allows us to communicate efficenlty and effectively within our orgnization. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform
(Original )

Thank you for your feedback. Organizations have the ability to set their messages to expire after a set amount of time. For more information, please contact your organization's IT administrator.

JF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

not only is it HIPPA compliant, but it has helped immensely in several time critical situations that have occured within our organization. Ultimately this helped our clients in a positive fashion. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Can't think of any! It suffices everything we as an organization was looking for. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Helps with connecting our nurses to on call doctors seeking guidance for various situations that occur in our day to day operations. It has increased performance in time critical situations immensely. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that our solution has made it easier for you to communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication.

MK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

prompt, easy to use, nagging prompts until answer, private, fool proof, safe

Images are promptly sent

user friendly Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

keeps on nagging even at night times which is annoying but needed Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

HIPAA compliant , very needed at this time Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀