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TigerConnect Clinical Collaboration Platform Reviews & Product Details - Page 6

TigerConnect Clinical Collaboration Platform Overview

What is TigerConnect Clinical Collaboration Platform?

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

TigerConnect Clinical Collaboration Platform Details
Product Website
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Product Description

The TigerConnect Clinical Collaboration Platform enables care teams to communicate via secure messaging, voice calling, and video. With features tailored to the unique needs of the healthcare industry, such as role-based messaging and team activation, TigerConnect facilitates quick decision-making and enhances patient care. Its integration capabilities with existing clinical systems make it a versatile tool for improving workflow efficiency.

How do you position yourself against your competitors?

The easy-to-use, cloud-based, and HIPAA-compliant platform with everything you need to accelerate workflow efficiency – role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management.

TigerConnect improves productivity, patient experiences, and provider satisfaction for 7,000+ healthcare organizations of all sizes.


Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,025 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Description

TigerConnect is a healthcare communication platform designed to enhance collaboration and streamline workflows within medical facilities. The platform offers secure messaging, real-time notifications, and various tools that facilitate seamless communication among healthcare professionals. By prioritizing patient safety and improving operational efficiency, TigerConnect aims to transform the way care teams connect and share critical information. For more information, visit their website at https://tigerconnect.com/.


Kelly P.
KP
Overview Provided by:

Recent TigerConnect Clinical Collaboration Platform Reviews

UP
Ugo P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Connect success"
Increased productivity and better time management
LP
Leonard P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Part of everything we do"
I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"TigerConnect has made direct communication much easier"
The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our ...
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TigerConnect Clinical Collaboration Platform Media

TigerConnect Clinical Collaboration Platform Demo - Role Profile
Quickly look up and message the right staff member by Role – no first or last name needed. Integrate with a scheduling solution like TigerConnect Physician Scheduling to automate Role assignments.
TigerConnect Clinical Collaboration Platform Demo - Role-Based Priority Message
Attach patient references to messages with data pulled from your EHR for faster, more efficient decision-making. Utilize priority messaging, escalations, and auto-forwarding to ensure urgent matters are addressed in a timely fashion.
TigerConnect Clinical Collaboration Platform Demo - STEMI Team
Instantly activate custom, pre-defined Teams consisting of Roles and individuals to improve response times and patient outcomes. Automate Team activation via EHR or decision support triggers.
TigerConnect Clinical Collaboration Platform Demo - Care Team Assignments
Pull care team assignment data from your EHR to quickly initiate conversations with the right people.
TigerConnect Clinical Collaboration Platform Demo - Critical Lab and Monitoring Alerts
Integrate with your EHR, nurse call, physiological monitors, and many other systems to intelligently route actionable alerts to the right person in real time.
TigerConnect Clinical Collaboration Platform Demo - Patient Network Inbox
Engage with patients and family members via secure text, voice, and video. Send automated reminders, attach files, and more. For patients, no apps to download or portals to log into.
Play TigerConnect Clinical Collaboration Platform Video
Play TigerConnect Clinical Collaboration Platform Video

Official Interactive Demo

TigerConnect Clinical Collaboration Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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194 TigerConnect Clinical Collaboration Platform Reviews

4.5 out of 5
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TigerConnect Clinical Collaboration Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TigerConnect Clinical Collaboration PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Accounting
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I really like TigerConnect because it is very easy to use. It's pretty much like sending a normal text message. The platform is easy to navigate, etc. We used another vendor prior to TigerConnect and it was not user-friendly. We are happy at the ease of use of this application. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I do not dislike anything at the moment. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Being able to communicate urgent messages in a timely manner. Not texting patient information using non HIPAA compliant means. Care Managers can quickly reach who they need to communicate with. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀

Alicia E.
AE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Being able to connect with my internal team regarding clients in an instant is what I like best! Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The alerts-though helpful they are pretty loud and startle me at times! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

HIPPA Compliant Messaging allows for myself along with my team to share information that we may be unable to share on other platforms. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! We strive to provide a secure and compliant platform that helps healthcare organizations deliver high-quality care while protecting patient information. 🔒

DP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The ease to which we can communicate between the patient, staff and medical provider. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The flow is a little complicated until you get comfortable with the process. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

I do not need to worry about patient privacy and it gives the patient confidence in our process. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has been easy to use for your teams. 🚀

Verified User in Research
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The platform allows users to message patients via compliant methods, which is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

We use Tigerconnect in a research at a University which makes using the service a unique experience. It took a bit longer to figure out the administration of the platform. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Tigerconnect was the only service that met all of the standards required by our University 's regulation. The service provides a HIPAA compliant way to connect with patients through chat message, so the service is the best communication methods for patients that prefer to text. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We're glad to hear that TigerConnect makes it easy for you to connect with patients! User-friendly and seamless communication is at the heart of what we do. Thank you for your positive review! 👩‍⚕️👨‍⚕️

Jorge H.
JH
Senior Director Of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The instant communication between care teams, departments, and external stakeholders without losing its most valuable feature, security, HIPPA compliance Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Integration and compatibility, learning curve, some limited features, user adoption. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Secure messaging and calling, real time communication, workflow integration, on call scheduling escalation, read receipts and message status for clarity and accountability. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

VB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect is easy to use and easy to toggle between my separate accounts for the 2 hospital systems I work for. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I don't really have any issues with the platform. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

By assigning roles to providers, it makes it easy to contact the correct person on call when you need them. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We love that you love TigerConnect! Faster communication with providers, nurses, residents, and staff is key, and we're here to make it happen. 😊

Verified User in Mental Health Care
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Great, effective and easy to find colleagues in the hospital to message. I can see their job title and make calls to them quickly. This has improved patient care. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I wish there was an actual dial out feature to dial anyone I want anonymously. That would help reaching patients. Also for hospital systems, have direct lines with labs and radiology. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Working with different specialists and we're able to do a group chat to discuss patient care. That's great because you don't have to do an in person conference. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform
(Original )

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀 TigerConnect does have options to allow for masked calls from cell phones. If you would like to learn more, please reach out to your organization's Account Manager.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect is a very easy to use, invaluable program for clinical communications. The ability to quickly contact other providers in a text format without worrying about patient information being revealed is a great tool. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I think one thing that could be changed is the inability to save messages for future reference. I realize security of information dictates this but it would really help. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Quick contact of other providers, real time collaboration, saves time and energy in calling, missing connections, remembering information when not in front of the chart.. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀

DG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Connects to the hopsital staff and residents/ faculty can see who is on call easily Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

That you can't review all the schedules for one person and that it doesn't merge all schedules that one person is scheduled for. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It is still new and I haven't really considered all the benefits. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thank you for your feedback, we will forward this to our product team for review. We look forward to our partnership together!

MS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Patient Privacy, Ease of use and the ability to add or remove individuals to group texts Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The urgent text notification is too loud and can be extremely disruptive. I have told clinicians not to use it, to send me a text or call me instead. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

HIPPA compliance Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀