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TigerConnect Clinical Collaboration Platform Reviews & Product Details - Page 5

TigerConnect Clinical Collaboration Platform Overview

What is TigerConnect Clinical Collaboration Platform?

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

TigerConnect Clinical Collaboration Platform Details
Product Website
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Product Description

The TigerConnect Clinical Collaboration Platform enables care teams to communicate via secure messaging, voice calling, and video. With features tailored to the unique needs of the healthcare industry, such as role-based messaging and team activation, TigerConnect facilitates quick decision-making and enhances patient care. Its integration capabilities with existing clinical systems make it a versatile tool for improving workflow efficiency.

How do you position yourself against your competitors?

The easy-to-use, cloud-based, and HIPAA-compliant platform with everything you need to accelerate workflow efficiency – role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management.

TigerConnect improves productivity, patient experiences, and provider satisfaction for 7,000+ healthcare organizations of all sizes.


Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,025 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Description

TigerConnect is a healthcare communication platform designed to enhance collaboration and streamline workflows within medical facilities. The platform offers secure messaging, real-time notifications, and various tools that facilitate seamless communication among healthcare professionals. By prioritizing patient safety and improving operational efficiency, TigerConnect aims to transform the way care teams connect and share critical information. For more information, visit their website at https://tigerconnect.com/.


Kelly P.
KP
Overview Provided by:

Recent TigerConnect Clinical Collaboration Platform Reviews

UP
Ugo P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Connect success"
Increased productivity and better time management
LP
Leonard P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Part of everything we do"
I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"TigerConnect has made direct communication much easier"
The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our ...
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TigerConnect Clinical Collaboration Platform Media

TigerConnect Clinical Collaboration Platform Demo - Role Profile
Quickly look up and message the right staff member by Role – no first or last name needed. Integrate with a scheduling solution like TigerConnect Physician Scheduling to automate Role assignments.
TigerConnect Clinical Collaboration Platform Demo - Role-Based Priority Message
Attach patient references to messages with data pulled from your EHR for faster, more efficient decision-making. Utilize priority messaging, escalations, and auto-forwarding to ensure urgent matters are addressed in a timely fashion.
TigerConnect Clinical Collaboration Platform Demo - STEMI Team
Instantly activate custom, pre-defined Teams consisting of Roles and individuals to improve response times and patient outcomes. Automate Team activation via EHR or decision support triggers.
TigerConnect Clinical Collaboration Platform Demo - Care Team Assignments
Pull care team assignment data from your EHR to quickly initiate conversations with the right people.
TigerConnect Clinical Collaboration Platform Demo - Critical Lab and Monitoring Alerts
Integrate with your EHR, nurse call, physiological monitors, and many other systems to intelligently route actionable alerts to the right person in real time.
TigerConnect Clinical Collaboration Platform Demo - Patient Network Inbox
Engage with patients and family members via secure text, voice, and video. Send automated reminders, attach files, and more. For patients, no apps to download or portals to log into.
Play TigerConnect Clinical Collaboration Platform Video
Play TigerConnect Clinical Collaboration Platform Video

Official Interactive Demo

TigerConnect Clinical Collaboration Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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194 TigerConnect Clinical Collaboration Platform Reviews

4.5 out of 5
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TigerConnect Clinical Collaboration Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TigerConnect Clinical Collaboration PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I am able to receive basic information without having to call back an operator. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I wish there was away for outside organizations to be able to connect directly as often times I get incorrect information from our operators. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

I do not have to call an operator back to get basic information regarding a patient and who I need to call back. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thank you for your feedback, we will forward this to our product team for review.

DR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Since working from home after covid, Teams has allowed me to stay in touch, quickly reach out to ANY team member and get a quick response, making my work more efficient! Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

hmmmm...can't think of one thing to dislike! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

FINDING STAFF IN OTHER DEPARTMENTS QUICKLY AND SECURELY THAT I WOULD OTHERWISE HAVE TO MAKE A TON OF CALLS TO FIND. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We love to hear that our communication features save you time! It’s why we do what we do!

Verified User in Medical Practice
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I think the most helpful part is that any provider, nurse or anyone within your group can send a message regarding a patient or etc and you know it is a safe conversation. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Sometimes I feel like I dismiss the ding on my phone that alerts me that I have a message. It just blends in with the rest of my alerts. Sometimes it will be hours before I realixe I have a message. I have been fortunate that I didn't have any messages that were critical to a patients needs. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

None at this time Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We love that you love TigerConnect! Fast, secure communication with providers, nurses, residents, and staff is key, and we're here to make it happen. 😊 Thank you for your feedback, we will forward this to our product team for review.

Cindy W.
CW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect is extremely user friendly.Our staff are more productive with the ease of IM via TigerConnect. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I have no negatives to say. Our experience has been positive! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Productivity was reduced by employees having to navigate through the office to communicate with other staff. TigerConnect made communications easy and accessible to reach their peers in a timely fashion. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Pretty much everything is great - messaging, roles, etc. - on both mobile devices and the web interface. Message delivery is quick and reliable. It is also easy to use. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The downside is the incomplete ability to sync with Active Directory. While it syncs and adds new users, it will not remove users with the same ease. Those will need to be removed manually. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It solves the problem of our inability to quickly contact care teams. It also solves the problem of immediately communicating with the masses. Finally, it is reliable and secure. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

BP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect allows for secure communication between nurses, other providers, and support staff. It is an excellent way to share information. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I dislike the constant alerts if a message is not viewed immediately. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Secure communication with nurses and other provider Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that our solution has made it easier for you to reach providers and communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I love the app, super easy to use and find contacts! I love the ease of it - everything about it! As a busy coordinator this is an esy & quick way to communicate. I am able to download messages that need to be saved which is easy to do! Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I need to remember to download/save messages before the 10 day period of it deleting! Lose one messgae and you will never again forget! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

The ease of it has made my life easier! Managing multiple programs and dealing with numerous faculty, residents and students, this is an easy way to keep things organized! Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Caroline S.
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Faster communcation with Hosptials and interneally that provide protected PHI and patient results allowing for better patient care and medical staff proficenecy Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The High priority alert is so loud when it goes off it startles me so much that I Jump out my chair. Allowing to Copy the text to send or forward to another chanin within TT would be helpful Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

inhouse and outside of organization with clients to ensure better patient care and collobartion during and after working hours. We have unrolled this to many diffrent clients opening the communication up tremodously. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! We strive to provide a secure and compliant platform that helps healthcare organizations deliver high-quality care while protecting patient information. 🔒

Porter H.
PH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

I like the read receipts. I find it useful to see who has and hasn't read my messages. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I wish that it would allow for reactions to messages as well as have any sort of fun widgets built in. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It helps us to communicate with our remote team members regarding patients while maintaining HIPAA requirements. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We're thrilled to hear that our solution has made it easier for you to reach providers and communicate promptly. Your feedback inspires us to continue enhancing our services for seamless clinical communication. We will share your feedback on reactions and widgets with our product team!

MV
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Helps provide comprehensive care to patients. The platform is secure, reliable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Ways to enhance the platform would be to have not only secure text/chat with other providers but with patients. Would be great to text/talk via a secure setting during off hours. The platform would be able to provide privacy for the provider by creating a secure number for patient use only. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Solving quick and easy access for comprehensive care. Tiger text is quicker than back and forth with busy providers.secur and useful for the entire office team. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀