194 TigerConnect Clinical Collaboration Platform Reviews
Overall Review Sentiment for TigerConnect Clinical Collaboration Platform
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Excellent platform to communicate with my partners and employees. Easy to use and never has connection issues. I also like the scheduling platform for day to day and for vacation scheduling. Review collected by and hosted on G2.com.
No downsides that I have experienced. My partners have been using it for several years without any issues. An updated app to freshen up the user experience would by nice. Review collected by and hosted on G2.com.
We have a very mobile workforce and historically have not had business numbers or secure communication platforms. Tiger Connect has allowed us to set boundaries with customers and coworkers with logging in and out and features like DND. Review collected by and hosted on G2.com.
Clients tend to have a difficult time transitioning from direct text messages and calls to the platform with the authentication process. We have also experienced some technical issues that have made adoption more challenging for our large staff and client base. Review collected by and hosted on G2.com.
As a double-encrypted text messaging platform, TigerText greatly facilitates my sensitive communications. Many patients are able to access the system without difficulty. Review collected by and hosted on G2.com.
Though some patients initially wonder about requirements for access, most who enter into the process connect without difficulty. Texting interfaces with most systems. Review collected by and hosted on G2.com.
The ease with which we can share patient info with the clinical team in the field in real time. Review collected by and hosted on G2.com.
We haven't had any issues at our agency. Review collected by and hosted on G2.com.
TigerConnect is easy to use and user friendly. All our clinicians like how easy it is to navigate. Review collected by and hosted on G2.com.
What I would wish the platform has is an option to respond directly to a certain message and mark a message unread so you can go back to it. Review collected by and hosted on G2.com.
Our team is able to communicate effectively and in real time. Review collected by and hosted on G2.com.
The inability to tag or save a paticular thread so that it doesn't get lost with all other messages. Review collected by and hosted on G2.com.
I think just having a secure site to send and recieve patient information is the best! Platform is user freindly and very easy to use. Review collected by and hosted on G2.com.
I am not a fan of how the notification on your phone go off multiple time every second. Would be great to just recieve one notification unless it is an urgent matter. Review collected by and hosted on G2.com.
TigerConnect has been so valuable to us as a company. One big dilemma we had was communication within our company in a compliant manner, which this has helped us do that! Review collected by and hosted on G2.com.
I can't say there is anything I dislike about this app! Review collected by and hosted on G2.com.
It's really helpful for staff to communicate with each other in an emergency. Review collected by and hosted on G2.com.
The video chat feature is not robust enough, so we still use Teams. The scheduler does not work with the way that we schedule our staff. Hopefully, updates will be made to the feature down the line so we can utilize it. Review collected by and hosted on G2.com.
Almost infinite possibilities with 'roles' for different aspects of practice. Review collected by and hosted on G2.com.
Unable to identify my providers by say their provider number or NPI in the data extracts I need for analytics. Tokens and names and those change over time for different reasons. The tokens and even names are not optimal for long term tracking and no analogue 1:1 in our databases. Example: I want to track 200 providers patients/hour or wRVUs/hour. I have their prov billing number and NPI etc. avaialbe in native datasets but have to do big end-round to match to tiger data. It would allow powerful metric creation/tracking if we could get a static identifier with existing identifiers in native datawarehouse. Review collected by and hosted on G2.com.
