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TigerConnect Clinical Collaboration Platform Reviews & Product Details - Page 11

TigerConnect Clinical Collaboration Platform Overview

What is TigerConnect Clinical Collaboration Platform?

TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. *Individual products were formerly known as TigerText Essentials and TigerFlow*

TigerConnect Clinical Collaboration Platform Details
Product Website
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Product Description

The TigerConnect Clinical Collaboration Platform enables care teams to communicate via secure messaging, voice calling, and video. With features tailored to the unique needs of the healthcare industry, such as role-based messaging and team activation, TigerConnect facilitates quick decision-making and enhances patient care. Its integration capabilities with existing clinical systems make it a versatile tool for improving workflow efficiency.

How do you position yourself against your competitors?

The easy-to-use, cloud-based, and HIPAA-compliant platform with everything you need to accelerate workflow efficiency – role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management.

TigerConnect improves productivity, patient experiences, and provider satisfaction for 7,000+ healthcare organizations of all sizes.


Seller Details
Company Website
Year Founded
2010
HQ Location
Santa Monica, CA
Twitter
@TigerConnect
4,025 Twitter followers
LinkedIn® Page
www.linkedin.com
288 employees on LinkedIn®
Description

TigerConnect is a healthcare communication platform designed to enhance collaboration and streamline workflows within medical facilities. The platform offers secure messaging, real-time notifications, and various tools that facilitate seamless communication among healthcare professionals. By prioritizing patient safety and improving operational efficiency, TigerConnect aims to transform the way care teams connect and share critical information. For more information, visit their website at https://tigerconnect.com/.


Kelly P.
KP
Overview Provided by:

Recent TigerConnect Clinical Collaboration Platform Reviews

UP
Ugo P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Connect success"
Increased productivity and better time management
LP
Leonard P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Essential Part of everything we do"
I love the ease of use, the security of the platform being HIPAA compliant and I love the ability to collaborate instantly. The facility I work in ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"TigerConnect has made direct communication much easier"
The TigerConnect platform has proven to be a reliable resource that allows two way communication with individuals and groups. We have changed our ...
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TigerConnect Clinical Collaboration Platform Media

TigerConnect Clinical Collaboration Platform Demo - Role Profile
Quickly look up and message the right staff member by Role – no first or last name needed. Integrate with a scheduling solution like TigerConnect Physician Scheduling to automate Role assignments.
TigerConnect Clinical Collaboration Platform Demo - Role-Based Priority Message
Attach patient references to messages with data pulled from your EHR for faster, more efficient decision-making. Utilize priority messaging, escalations, and auto-forwarding to ensure urgent matters are addressed in a timely fashion.
TigerConnect Clinical Collaboration Platform Demo - STEMI Team
Instantly activate custom, pre-defined Teams consisting of Roles and individuals to improve response times and patient outcomes. Automate Team activation via EHR or decision support triggers.
TigerConnect Clinical Collaboration Platform Demo - Care Team Assignments
Pull care team assignment data from your EHR to quickly initiate conversations with the right people.
TigerConnect Clinical Collaboration Platform Demo - Critical Lab and Monitoring Alerts
Integrate with your EHR, nurse call, physiological monitors, and many other systems to intelligently route actionable alerts to the right person in real time.
TigerConnect Clinical Collaboration Platform Demo - Patient Network Inbox
Engage with patients and family members via secure text, voice, and video. Send automated reminders, attach files, and more. For patients, no apps to download or portals to log into.
Play TigerConnect Clinical Collaboration Platform Video
Play TigerConnect Clinical Collaboration Platform Video

Official Interactive Demo

TigerConnect Clinical Collaboration Platform demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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194 TigerConnect Clinical Collaboration Platform Reviews

4.5 out of 5
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TigerConnect Clinical Collaboration Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for TigerConnect Clinical Collaboration PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

viewable from home, from the phone, nice to track changes Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

hard to add new providers (locums or call-in) when they can't use their personal email to register since they rarely use the local work email.

can't permanently delete messages under "roles" Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

patient care messaging instead of paging or using non-secure text mesaging Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Tiger Connect allows myself and my team to be able to connect throughout the day and allows for great interdisciplinary communication. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

The one thing that I would change is the high priority alerts. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

It's great to be able to use this app to communicate and know that everything communicated is HIPAA compliant. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Tiger connect creates a secure, compliant and efficient platform to communicate between our staff in all programs and departments. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

It would be beneficial to be able to better configure alerts and notifications in greater detail. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Provides us with one and only one messaging platform that we can confirm is compliant and secure. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thanks for the awesome feedback! Quick, efficient, and secure communication is our goal, and we're delighted to know that TigerConnect has enabled your teams to be more productive. 🚀

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

It's nice to be able to reach out to other users for direction, advice, etc... Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

There doesnt' seem to be a lot of choices regarding hospice care. It would be nice to see more hospice topics. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

No problem solving yet. Still getting acquainted with the system and hospice groups are almost non-existent Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thank you for your feedback regarding hospice care. We will forward this to our product and client teams for review. We are continuously looking to create a better experience for our users, and your comments are invaluable for improving our platforms and community.

Linda M.
LM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

TigerConnect is so easy to use, the messages are of course instant, and linking "roles" together is so easy. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I haven't found anything that I disklike about TigerConnect! Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

TigerConnect keeps the staff from sending text messages that may violate HIPPA. WIth this program, we no longer have to worry about that. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Can access multiple hospitals at once for contact. Simple for hospitals to use. It is very reliable which is important when caring for critical access patients Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

I like everything about it. My nurses love it as well Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

HIPAA compliant communication with multiple hospitals at once Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We love that you love TigerConnect! Faster communication with providers, nurses, residents, and staff is key, and we're here to make it happen. 😊

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

No worries about HIPAA violations for our patients & company protection. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

Not anything I can think of... Easy to add users & rarely have had any challenges I could not resolve (or were my error to begin with). Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Easy communication with entire team saves time & money. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

We are glad to hear that our HIPAA-compliant solution helps ease your mind when communicating about patient information! And we love that our features save you time! It’s why we do what we do! We look forward to continuing to support your clinical communication needs. 🚀

Jeremy P.
JP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

Ease of use. All of our users like that it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

We have had a few issues with integrating the application with some of our desktop PC's. The web version works great though. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

I do not have any issues that the team is solving. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀

MM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The ease of use of the application is the best part of the application, as well as being able to open another line of communication with patients. Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

One thing I dislike about the platform, is the lack of reporting capabilities that the platform has. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Communication with patients. Review collected by and hosted on G2.com.

Response from Shanon Park of TigerConnect Clinical Collaboration Platform

Thank you for your feedback, we will forward this to our product team for review. They are continuously looking to create a better experience for our users, and your comments are invaluable for improving our platforms.

MR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about TigerConnect Clinical Collaboration Platform?

The ease of use and getting information out to our staff in a timely manner Review collected by and hosted on G2.com.

What do you dislike about TigerConnect Clinical Collaboration Platform?

It is hard to have a user on TigerConnect that is already associated with another group. Toggling back and forth betweens groups isn't ideal. Review collected by and hosted on G2.com.

What problems is TigerConnect Clinical Collaboration Platform solving and how is that benefiting you?

Ease of communication and in a timely manner. Review collected by and hosted on G2.com.

Response from Rachel Crisp of TigerConnect Clinical Collaboration Platform

Thank you for your positive review! We're delighted to hear that our solution is easy to use and user-friendly, and we look forward to continuing to support your clinical communication needs. 🚀