ThrivePass Pros and Cons

Nothing. I am forced to use it as the administrator of my company's HSA/FSA. Review collected by and hosted on G2.com.

- The website is poorly designed and difficult to use. It looks and behaves like it was built by a bunch of first year college students just learning web development and is missing key useful features.

- They fail to process employee contributions to FSA in a timely manner, so you inexplicably can't make purchases with the FSA card

- The data displayed in the main user portal is always either flat out incorrect, or out of date

- If you don't submit an overly detailed receipt for a purchase after 10 days, while still in the annual submission period, they send threatening emails then cut off access to your card. This requirement/timeline isn't specified anywhere in their portal.

- Their support team is beyond useless: they don't try to solve your issues, they flat out lie to you, or just stop responding to your messages. There is no way to escalate to a manager.

I would go out of my way to anti-recommend this platform for any benefits manager looking for an HSA/FSA administration portal. Review collected by and hosted on G2.com.

The iconic display of each eligible item Review collected by and hosted on G2.com.

The bracket which is considred for reimbursement is all collated in main screen , should be having a pop or thumb button like click to continue so that user knows it has to click on that reimbursement amount to check the listb of items eligible Review collected by and hosted on G2.com.

I found Thrivepass which is quite smooth as a Platform. It was easy to track all the details and found it user friendly. Review collected by and hosted on G2.com.

Maybe, we can work towards imporoving the look & feel and add more additional features. Review collected by and hosted on G2.com.

From ease of submitting my receipt, to the quickness of receiveing my $500 the following week. Review collected by and hosted on G2.com.

Nothing as of right now keep up the amazing work. Review collected by and hosted on G2.com.

Quick reimbursement, easy to use, great communication about the status of my order. Review collected by and hosted on G2.com.

Finding the reimbursement link from the home page was a little clunky but I got there. Review collected by and hosted on G2.com.

Upsides are there are a variety of products & the ability to easily get reimbursed for eligible out of pocket expenses. Ordering from the site is super easy & items arrive fast. Review collected by and hosted on G2.com.

The item selection could be greater given that everything I have ordered so far is fulfilled by Amazon. Review collected by and hosted on G2.com.

The website is easy to follow, the review process is really fast! Review collected by and hosted on G2.com.

I have no complains at this moment, really good experience. Review collected by and hosted on G2.com.

The tool is very user friendly and therefore helps to expedite the process Review collected by and hosted on G2.com.

Nothing that I could think of at the moment Review collected by and hosted on G2.com.

The ClassPass offering works perfectly for me! Through ThrivePass, I get more credits than if I bought a membership directly on ClassPass. I also love the reimbursement feature which I use towards my student loans. Review collected by and hosted on G2.com.

I would love to see more deals like the ClassPass offering. Review collected by and hosted on G2.com.

Sometimes navigating the platform is a little confusing. The timing of reimbursements is unpredictable. The overall process is fast. Theres nothing to dislike about ThrivePass. Review collected by and hosted on G2.com.

It appears that there may be some issues with the reimbursement process for wellness benefits. Some customers mentioned encountering problems or not receiving their reimbursements altogether. This lack of flexibility disappoints users seeking a range of choices. Review collected by and hosted on G2.com.