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Thomson Reuters Legal Tracker Reviews & Product Details - Page 9

Thomson Reuters Legal Tracker Overview

What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.


Seller Details
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,775 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.


Robin C.
RC
Overview Provided by:

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.

Thomson Reuters Legal Tracker Pricing

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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
Play Thomson Reuters Legal Tracker Video
Play Thomson Reuters Legal Tracker Video
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5

Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
SR
Senior Paralegal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

We appreciate LT's ease of set-up and user-friendliness. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

The least helpful LT function for our team is the current size limit for file attachments. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

LT addresses our electronic file management needs and has allowed us to transition from paper files to electronic file management easily. LT also addresses our need for an electronic invoice review process. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

We appreciate your honest review of Legal Tracker by Thomson Reuters. It is very satisfying to know you have found the product easy to set up and use for electronic file management and invoice review. Our products are constantly being improved. If you were to increase the size limit for file attachments, what would you suggest? Once again, thank you for your feedback.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Simplicity and efficiency. No complaints. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

No complaints. The tool works perfectly. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Keeping track of external legal counsel billing. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

It's wonderful to hear that Legal Tracker has proved to be an easy and efficient way to track external legal counsel billing. Thanks for taking the time to review!

Antoniette B.
AB
Executive Legal Assistant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

I absolutely love that I can use it for tracking matter status, budgeting tracking, and communicating with external counsel. Great tool. There are so many capabilities. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I wish there was a way to correct the "cost centre" when there is an error after it has been through the approval routes without having to reject the invoice and ask external to resubmit when the error is on our end. :( Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Easy to track and export budgeting spends. easy way to open up matters and also easy to reassign matters in a bulk updates when they come on board. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thank you for your review, Antoniette. Team members have received your feedback. We appreciate your feedback on what's working well and where we can improve, as it influences product developments and improvements.

GG
Corporate Counsel - Labor and Employment
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Thomson Reuters Legal Tracker?

The upsides are that it appears to work very quickly. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I actually don't have any real complaints. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

It benefits me to be able to pay our outside counsel. Getting paid for their labor really keeps them interested and involved. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thanks for your feedback, Gerald. There is always training help available for users of Legal Tracker in corporate legal departments and law firms. The Help link at the top right of every page in Legal Tracker provides 24/7 self-guided assistance. You can watch tutorial videos, read guides, and sign up for live training sessions on the Help site. We provide live support to corporate legal department clients 5 days a week, between 6pm Sunday and 8pm Friday, United States Central Time, excluding major holidays. You can find more info about training at https://legal.thomsonreuters.com/en/support/legal-tracker.

See how Thomson Reuters Legal Tracker improved
LM
Executive Vice President and General Counsel
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I like the ability to find all matters, review assignments throughout my team through the use of the dashboard, and understand the categories of work that my team handles. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I would prefer a system that allows the user to insert notes, where the system records the user who updates notes and the dates that the notes were made. Also, for billing purposes, I always receive an error message indicating that I need to insert certain billing information. It would be easier if the system presented this information on the first page so that I could update the information into the matter profile. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Balancing work amongst the team. Reflecting for senior management the volume of work and types of matters that the legal team handles. I believe that our business performance has increased. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The streamlined approval process is a huge time saver for our invoice approvers. Huge process improvement for us! Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

No downsides to our experience. Nothing Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

The streamlined workflow took invoices out of email and into an efficient system. The system reminds the approvers so I do not have to chase approvals. The automation of submittal by law firms and the standardization is a huge win. The data available is vital in evaluating legal spending. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

It is great to hear that Legal Tracker helps your company get more done in less time and improves process efficiency. Many customers are excited about the ease with which it allows them to evaluate their legal expenses; we're glad that it's helpful to you as well.

SP
Legal Assistant
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

facilitates vendor invoicing and keeping track of spend Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

running reports can take a while to figure out (if you are trying to create your own specific report) Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

NA Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Your review of Legal Tracker was very helpful to us. We appreciate you highlighting its success in facilitating vendor invoicing and tracking spending. Help is always available for Legal Tracker users in corporate legal departments and law firms who want to learn more about running reports. Copy this link into your browser to find more information about training and support: https://legal.thomsonreuters.com/en/support/legal-tracker

Verified User in Mechanical or Industrial Engineering
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

It directs you to the matters that you need to complete. The program lets you know when you've completed all of your tasks. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I initially had trouble finding more information about the invoices I was approving. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

It is helping me approve invoices for payment. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thank you for taking the time to review Legal Tracker. It's fantastic to see another happy customer give it 5 stars for efficiency and ease of use!

Verified User in Legal Services
AL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Helps to create multiple matters for Legal firms, submit invoices and send reminders at regular intervals to the concerned approvers for approvals. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Nothing to dislike, this is most useful user friendly and self- help tool Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Timely payment to the vendors Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thanks for sharing your experience with Legal Tracker, our cloud-based legal billing and ELM solution. It's great to hear how it's proving valuable to you.

JC
Director and Associate General Counsel
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Simple views and toggles to get the job done quickly Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Sometimes it's a little difficult to find what I need Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Reviewing and approving invoices. The tool makes it easy to do this. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Thank you for taking the time to review Legal Tracker, Jeremiah. We're glad the navigation features are providing the simple views and toggles you need to accomplish your tasks quickly.

As you know, with Legal Tracker, your legal department's key information is organized in a secure, online workspace that can be shared across your department and with outside counsel. Your outside counsel and you can use it to manage legal projects, including spending, budgets, documents, and deadlines.

Please visit https://legal.thomsonreuters.com/en/support/legal-tracker for assistance if you continue to have problems finding what you are looking for. Our goal is to meet all of your needs.

See how Thomson Reuters Legal Tracker improved