Thomson Reuters Legal Tracker Reviews & Product Details - Page 7

User friendly. Any first time user would not have any problem at all. I also love the easy to read format. Review collected by and hosted on G2.com.

I can not think of anything I dislike because it simplifies my job. Review collected by and hosted on G2.com.

Legal Tracker is easy to use and gives me visibility of all the important billing information that I need. It's easy to track spending by matter and they are constantly updating things to make them easier and better. Definitely worth the investment. Review collected by and hosted on G2.com.

While it is relatively easy to use once you get the hang of it, creating reports can be a little clunky. There are also some features I would like to see like the ability to edit task codes in invoices on my end rather than sending them back to the firm for correction. Allowing me to simply make the change would avoid rejecting or disputing the invoice and then having to see it again when it is resubmitted. Review collected by and hosted on G2.com.

Having all of my matter's financial information in one place that is easy to navigate. Review collected by and hosted on G2.com.

Many of the reports/capabilities are not as intuitive as I'd like. And the reports wizard still requires a fair amount of technological know-how to navigate. Review collected by and hosted on G2.com.

It is relatively easy to use and contains lots of information. Review collected by and hosted on G2.com.

Sometimes navigating can be a little different than expected. Review collected by and hosted on G2.com.

It is easy to use and process bills. It has made the bill paying process simple. Review collected by and hosted on G2.com.

Sometimes I don't realize that bills are waiting to be reviewed or approved. Review collected by and hosted on G2.com.

I have used Legal tracker for several years, its very user friendly and a great place to keep track of cases, invoices and documents. Review collected by and hosted on G2.com.

My only gripe with Legal tracker is that its appearance is a little bland; I wish it looked a little more modern. Review collected by and hosted on G2.com.

Legal Tracker is user-friendly. It has been easy to train our new staff to use it. The ability to create reports for whichever stakeholder that needs litigation data. Review collected by and hosted on G2.com.

Honestly, I have not experienced a downside. If there has ever been an issue, Legal Tracker's help desk has been quick to provide assistance. Review collected by and hosted on G2.com.

I like that I know as soon as the vendor enters an invoice so that I can review and approve as soon as possible. The system is very easy to use for both the vendors and myself. I am able to set up new vendors, new matters and approve invoices with little to no training. It's all very self-explanatory. Review collected by and hosted on G2.com.

Tracker works for my purposes just fine and there is really nothing that I dislike about the system other than that our other departments within the organization use a different system and the two systems don't seem to communicate with each other so I do not know whan an invoice is actually paid. Review collected by and hosted on G2.com.

Finding solutions to problems is easy and quick. I appreciate my ability to add or edit matters for invoice submission. I used the ledes posting, matter editing, appeals. Review collected by and hosted on G2.com.

navigation on site is not self-explanatory, easy to get confused on where to find certain things.

There is no option to appeal on site. It is time consuming to edit each deducted line item on the ledes for appeals.

It is inconvenient that we are unable to edit matter statuses (open/closed) from the user standpoint, and we are unable to upload invoices to closed matters.

Legal Tracker also does not clarify the issue if attempting to upload an invoice to a closed matter. Review collected by and hosted on G2.com.

Monitoring legal spend against deductibles for insurance claims, and capturing important information vital to running a legal department. Review collected by and hosted on G2.com.

The fact that contracts management is an add-on, which is prohibitively expensive for small entities. Review collected by and hosted on G2.com.