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Thomson Reuters Legal Tracker Reviews & Product Details - Page 5

Thomson Reuters Legal Tracker Overview

What is Thomson Reuters Legal Tracker?

Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,600 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker's reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.

Thomson Reuters Legal Tracker Details
Product Website
Languages Supported
German, English, French, Japanese, Portuguese, Spanish
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Product Description

Legal Tracker is the corporate legal industry's most widely used software for managing e-billing, matter management, and performance analytics

How do you position yourself against your competitors?

How Thomson Reuters Spend Management Is Superior

• Predictive analytics and enhanced benchmarking tools
Benchmarks your data against more than 1,600 of the highest-performing legal departments and identifies opportunities for savings with more than $200B of legal spend data, from more than 121,000 legal services suppliers in more than 192 countries.

• Sophisticated AI capabilities
Offers advanced AI bill review and document understanding and processing through machine-learning models.

• Multiple invoice formats and languages
Allows the processing of invoices in multiple formats, including LEDES, PDF, Word, image files, and more—all while handling multiple currencies and complex tax.

• Industry-leader since 2001 (formerly Serengeti Tracker)
Leads the industry as the most widely used legal spend SaaS.

•Fast and Easy Migration

Effortlessly bring your matters, invoices, and legal documents from other solutions within less than a month.


Seller Details
Company Website
Year Founded
2008
HQ Location
Toronto, CA
Twitter
@thomsonreuters
152,775 Twitter followers
LinkedIn® Page
www.linkedin.com
34,134 employees on LinkedIn®
Ownership
NYSE:TRI
Total Revenue (USD mm)
$5,984
Description

Know today. Navigate tomorrow. In an era of unprecedented change, we are delivering innovative technology and AI that empower professionals to confidently address the complexities of today and the unknowns of tomorrow.


Robin C.
RC
Overview Provided by:

Recent Thomson Reuters Legal Tracker Reviews

Daniel H.
DH
Daniel H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Tracker makes invoice review and approval much easier than any other method."
The most helpful feature is how the program breaks down the individual attorneys and their billing rates.
Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Overall Very Good"
Very ease to onboard new firms and use the product.
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"useful tracker tool"
Allows you to track spend, manage your budget, a useful repository for matter management.

Thomson Reuters Legal Tracker Pricing

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Thomson Reuters Legal Tracker Media

Thomson Reuters Legal Tracker Demo - Industry Leader
Legal Tracker is the world's most widely used and highest-rated in-house legal matter management, case-tracking, e-billing, and analytics system.
Thomson Reuters Legal Tracker Demo - Legal E-billing
Securely manage invoices in any electronic format for all the firms you work with worldwide. Automate approval, audit, and legal invoice routing with one secure platform that can integrate with your accounts payable department.
Thomson Reuters Legal Tracker Demo - Rate Management Insights
Connect to all of your law firms and have instant access to every aspect of every legal matter, from documents and emails to deadlines and personnel, in one place.
Thomson Reuters Legal Tracker Demo - Dashboards
Legal Tracker is a highly configurable system designed to work the way you work. Each user has a unique Tracker dashboard with multiple views that can be individually tailored to meet specific needs. With more than 100 best practice metrics that can be displayed and the ability to select from pre...
Thomson Reuters Legal Tracker Demo - Online Value Calculator
Get your complimentary business case report to see your savings! Visit https://legal.thomsonreuters.com/en/products/legal-tracker/value-calculator
Thomson Reuters Legal Tracker Demo - Matter Pricing and RFP
Matter Pricing and RFP enable legal departments to deeply compare and assess firms, better predict costs, automate processes, and negotiate with greater effectiveness and confidence.
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128 Thomson Reuters Legal Tracker Reviews

4.6 out of 5
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128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5
128 Thomson Reuters Legal Tracker Reviews
4.6 out of 5

Overall Review Sentiment for Thomson Reuters Legal TrackerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospitality
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The invoices are submitted by the vendor directly into the system so are quickly processed for payment Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I have still not been able to see the invoices the vendor has provided. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Invoices that might be sent to direct locations and then might be misdirected are easily submitted in Legal Tracker. Each account is set up so Legal Tracker knows who to send for approvals. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

THis makes invoice approval a piece of cake. THere are so many other features I have not been able to use them all! Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

None! This is an excellent product. No complaints. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Invoice approval is just immeasurably simpler. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The ease of use in selecting attorneys and managing bills Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Can be difficult to add new attorneys or request add of new attorneys from a firm Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Makes it easy to review all billables submitted across multiple projects in one place rather than if it were submitted to an admin or me directly by email or otherwise Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

The reporting feature is nice and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Having to navigate to my action items. I would like to see where it shows all information on the dashboard at first glance. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

There are currently no problems that we are facing. LT takes the extra steps away and allows for faster processing and completion of invoices. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Easy to access needed documents and reports. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I find using Tracker very easy and effecient. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Tracking invoices, history, and retained documents. Review collected by and hosted on G2.com.

Response from Kunal Singh of Thomson Reuters Legal Tracker

Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of law firms and corporate customers. Your feedback on Legal Tracker's features and functionalities is invaluable in helping us improve and better serve you and others. We appreciate your input and support. Thank you very much.

Verified User in Legal Services
UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

I find the site very easy to navigate and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Legal tracker has worked well for me; however building reports can be confusing Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

case management Review collected by and hosted on G2.com.

MP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

It is very helpful to track legal invoices and compare vs budget.

It allows me to review pending invoices to be approved and check the fees and the work performed by attorneys Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

It is difficult to manage changes in our approval workflow for responsible teams. There should be an option to request changes to make the process easier for users. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

It allows me to have a complete tracker of all legal invoices related to corporate matters, for the countries under my charge.

It keeps me updated about current professional legal fees and current work performed by local counsel. Review collected by and hosted on G2.com.

KC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

That it is intuitive! Provides so many detailed data points. Charts are amazing! Reports are easy to build. And Briana Renzetti is an excellent trainer and support! Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

The only thing I dislike about Tracker is the same thing that I find lacking in all the Thomson Reuters products: the billing process. We switched to annualized billing two years ago and it has taken more than two dozen emails with customer service to end the emails threatening to shut off our products because we haven't been properly credited for the annual payment. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Provides excellent detail and analysis of outside counsel spend. I particularly like the chart you can call up that tells you what percentage of the bills are for partner, associate, or legal assistant time. Review collected by and hosted on G2.com.

Response from Robin Chance of Thomson Reuters Legal Tracker

Hi Kelly, thanks for your outstanding review of Legal Tracker -- and for the kind words about Briana. We think she's amazing, too! Your comments about the billing process have been shared with the team. We're sorry this has happened to you; it is not how we typically do business, and we aim to do better. Please contact us if you have any further questions or concerns. Thanks again for your review. Best regards, Robin

LW
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Thomson Reuters Legal Tracker is easy for our internal legal team to use as well as our firms. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

Thomson Reuters Legal Tracker does not have the best reporting capability. Reports can be created, but TR is not the most accessible tool to create reports in. The new BI Dashboards look like they could provide some great DB's, but the tool is not that user-friendly. I would need TR support to create my own. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Thomson Reuters Legal Tracker allows you to set systematic rules aligning with your billing guidelines. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Thomson Reuters Legal Tracker?

Very easy to review bills, validate work done, and approve. I also appreciate the audit tool couple with the ability to make quick decisions on what should be sent back and what is known and should be approved as-is. I don't have a lot of time to review so need the information and UI to be readily available and understandable. Review collected by and hosted on G2.com.

What do you dislike about Thomson Reuters Legal Tracker?

I'd like to see more options to autobatch and block approve, as well as possible options to block approve law firms that are in an exceptions process, as well as ways to track and approve alternative fee arrangements. Review collected by and hosted on G2.com.

What problems is Thomson Reuters Legal Tracker solving and how is that benefiting you?

Easy bill tracking and compliance to company policies on billing rates and other administrative matters, as well as easy to track potential conflicts and audit changes. Review collected by and hosted on G2.com.