128 Thomson Reuters Legal Tracker Reviews
Overall Review Sentiment for Thomson Reuters Legal Tracker
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The invoices are submitted by the vendor directly into the system so are quickly processed for payment Review collected by and hosted on G2.com.
I have still not been able to see the invoices the vendor has provided. Review collected by and hosted on G2.com.
THis makes invoice approval a piece of cake. THere are so many other features I have not been able to use them all! Review collected by and hosted on G2.com.
None! This is an excellent product. No complaints. Review collected by and hosted on G2.com.
The ease of use in selecting attorneys and managing bills Review collected by and hosted on G2.com.
Can be difficult to add new attorneys or request add of new attorneys from a firm Review collected by and hosted on G2.com.
The reporting feature is nice and easy to navigate. Review collected by and hosted on G2.com.
Having to navigate to my action items. I would like to see where it shows all information on the dashboard at first glance. Review collected by and hosted on G2.com.
I find the site very easy to navigate and user friendly. Review collected by and hosted on G2.com.
Legal tracker has worked well for me; however building reports can be confusing Review collected by and hosted on G2.com.
It is very helpful to track legal invoices and compare vs budget.
It allows me to review pending invoices to be approved and check the fees and the work performed by attorneys Review collected by and hosted on G2.com.
It is difficult to manage changes in our approval workflow for responsible teams. There should be an option to request changes to make the process easier for users. Review collected by and hosted on G2.com.
That it is intuitive! Provides so many detailed data points. Charts are amazing! Reports are easy to build. And Briana Renzetti is an excellent trainer and support! Review collected by and hosted on G2.com.
The only thing I dislike about Tracker is the same thing that I find lacking in all the Thomson Reuters products: the billing process. We switched to annualized billing two years ago and it has taken more than two dozen emails with customer service to end the emails threatening to shut off our products because we haven't been properly credited for the annual payment. Review collected by and hosted on G2.com.
Thomson Reuters Legal Tracker is easy for our internal legal team to use as well as our firms. Review collected by and hosted on G2.com.
Thomson Reuters Legal Tracker does not have the best reporting capability. Reports can be created, but TR is not the most accessible tool to create reports in. The new BI Dashboards look like they could provide some great DB's, but the tool is not that user-friendly. I would need TR support to create my own. Review collected by and hosted on G2.com.
Very easy to review bills, validate work done, and approve. I also appreciate the audit tool couple with the ability to make quick decisions on what should be sent back and what is known and should be approved as-is. I don't have a lot of time to review so need the information and UI to be readily available and understandable. Review collected by and hosted on G2.com.
I'd like to see more options to autobatch and block approve, as well as possible options to block approve law firms that are in an exceptions process, as well as ways to track and approve alternative fee arrangements. Review collected by and hosted on G2.com.